# Dynamics 365 Field Service vs Jotform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform excels in user-friendliness, with many users highlighting the **ease of creating forms** for various business needs. This intuitive design makes it a popular choice for small businesses looking for quick solutions.
- **Users say** that Dynamics 365 Field Service offers robust features for field management, particularly its **advanced scheduling and resource optimization**. Reviewers appreciate how it integrates seamlessly with other Microsoft products, enhancing overall performance.
- **According to verified reviews** , Jotform's recent AI feature has significantly improved the form-building process, allowing users to create forms faster and more efficiently. This innovation is particularly appealing to those who need to streamline their operations.
- **Reviewers mention** that while Dynamics 365 Field Service provides powerful tools for optimizing field operations, some users have faced challenges with configuration, indicating that it may not always align perfectly with specific workflow needs.
- **Users highlight** that Jotform's free entry-level pricing makes it accessible for small businesses, allowing them to utilize essential features without upfront costs, which is a significant advantage over Dynamics 365 Field Service's more complex pricing structure.
- **G2 reviewers note** that while both products offer quality support, Jotform's support is perceived as slightly more responsive, with users appreciating the assistance they receive when integrating features like **waiver and payment processes** with platforms like Square.



| | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 156 | 5,202 | 
| **Largest Market Segment** | Mid-Market (38.0% of reviews) | Small-Business (73.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Dynamics 365 Field Service

Pros:
- Easy Integration (2 reviews)
- Integrations (2 reviews)

Cons:
- Time-Consuming (2 reviews)
- Customization Difficulties (1 reviews)

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Field Service | Jotform | 
|---|---|---|
  | **Meets Requirements** | 8.6 (133 reviews) | 9.1 (3949 reviews) | 
  | **Ease of Use** | 8.3 (135 reviews) | 9.2 (4033 reviews) | 
  | **Ease of Setup** | 8.0 (50 reviews) | 9.1 (3144 reviews) | 
  | **Ease of Admin** | 8.3 (49 reviews) | 9.1 (2718 reviews) | 
  | **Quality of Support** | 8.3 (130 reviews) | 8.8 (3107 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (47 reviews) | 9.1 (2594 reviews) | 
  | **Product Direction (% positive)** | 7.6 (129 reviews) | 9.3 (3918 reviews) | 

---
## Pricing

### Dynamics 365 Field Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.0/10 | 862 |

#### Registration

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Event creation** | Not enough data | 9.0 (757 reviews) | 
| **User registration process** | Not enough data | 9.2 (776 reviews) | 
| **Payment processing** | Not enough data | 8.0 (652 reviews) | 
| **Mobile check-in** | Not enough data | 7.9 (624 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.2 (628 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (402 reviews) | 

#### Marketing and Communications

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Event website creation** | Not enough data | 7.8 (591 reviews) | 
| **Email automation** | Not enough data | 8.5 (680 reviews) | 
| **Email customization** | Not enough data | 8.3 (668 reviews) | 
| **Contact list management** | Not enough data | 8.3 (622 reviews) | 
| **Social media promotion** | Not enough data | 7.5 (572 reviews) | 
| **Lead generation and retrieval** | Not enough data | 7.8 (575 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (79 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (79 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (81 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Lead Generation

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.5/10 | 98 |

#### Lead Monitoring

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Features** | Not enough data | 8.5 (62 reviews) | 
| **Performance** | Not enough data | 8.7 (61 reviews) | 
| **Identification** | Not enough data | 8.0 (59 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.9 (53 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (50 reviews) | 

#### Data Capture

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Mobile** | Not enough data | 8.4 (59 reviews) | 
| **Websites** | Not enough data | 8.7 (66 reviews) | 
| **Social Media** | Not enough data | 7.7 (59 reviews) | 
| **Data** | Not enough data | 8.5 (62 reviews) | 

#### Analytics

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Export/Import** | Not enough data | 8.7 (62 reviews) | 
| **Reporting** | Not enough data | 8.5 (64 reviews) | 

#### Customization

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Forms** | Not enough data | 9.2 (75 reviews) | 
| **Personalization** | Not enough data | 9.0 (63 reviews) | 
| **Templates** | Not enough data | 8.8 (68 reviews) | 
| **Integration** | Not enough data | 8.8 (64 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.4/10 | 1319 |

#### Survey Management

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.3 (1180 reviews) | 
| **Question Types** | Not enough data | 9.3 (1199 reviews) | 
| **Templates** | Not enough data | 8.8 (1141 reviews) | 
| **Survey Distribution** | Not enough data | 9.0 (1093 reviews) | 

#### Survey Customization

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.6 (1016 reviews) | 
| **Branding** | Not enough data | 8.6 (1063 reviews) | 
| **Multimedia Support** | Not enough data | 8.3 (948 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.0 (853 reviews) | 

#### Survey Insights

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1094 reviews) | 
| **BI Tools Integration** | Not enough data | 7.9 (842 reviews) | 
| **Data Exporting** | Not enough data | 8.8 (1093 reviews) | 
| **Permissions** | Not enough data | 8.5 (1020 reviews) | 

#### Agentic AI - Survey

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (128 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (125 reviews) | 
| **Decision Making** | Not enough data | 7.7 (128 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 7.9/10 | 62 |

#### Notifications

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.7 (47 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.5 (47 reviews) | 
| **Scheduling Notifications** | Not enough data | 8.6 (45 reviews) | 

#### Settings

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 8.3 (46 reviews) | 
| **Availability Settings** | Not enough data | 8.6 (46 reviews) | 
| **Blocked Time Settings** | Not enough data | 8.3 (46 reviews) | 

#### Personalization

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Branding** | Not enough data | 9.0 (46 reviews) | 
| **Links** | Not enough data | 8.9 (40 reviews) | 

#### Integrations

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 7.5 (41 reviews) | 
| **Website Integration** | Not enough data | 8.8 (46 reviews) | 
| **Payment Acceptance** | Not enough data | 8.1 (42 reviews) | 
| **Video Conferencing** | Not enough data | 7.2 (41 reviews) | 
| **Communication** | Not enough data | 7.5 (40 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (37 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (37 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.0 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.1 (36 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.8 (36 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (37 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (38 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.3/10 | 5 |
| **Jotform** | N/A | N/A |

#### Territory Mapping

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | Not enough data | 
| **Strategic Selling** | Not enough data | Not enough data | 
| **Automatic Rep Assignment** | Not enough data | Not enough data | 

#### Route Planning

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Lead Priority** | 9.0 (5 reviews) | Not enough data | 
| **Optimized Sales Routes** | Not enough data | Not enough data | 
| **Map Directions** | Not enough data | Not enough data | 

#### Sales Performance Management

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Performance Dashboards** | 8.3 (5 reviews) | Not enough data | 
| **Sales Rep Tracker** | 8.0 (5 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Video and Interactive Media** | 7.7 (5 reviews) | Not enough data | 
| **Digital Contracts** | Not enough data | Not enough data | 
| **E-signature** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.6/10 | 2718 |

#### Customization

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.0 (2227 reviews) | 
| **Conditional Logic** | Not enough data | 8.8 (2060 reviews) | 
| **Multi-page Forms** | Not enough data | 9.0 (2041 reviews) | 
| **Design** | Not enough data | 8.7 (2267 reviews) | 

#### Additional Functionality

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (1975 reviews) | 
| **Offline Capability** | Not enough data | 7.7 (1699 reviews) | 
| **Notifications** | Not enough data | 8.9 (2093 reviews) | 
| **Payments** | Not enough data | 8.0 (1734 reviews) | 
| **Mobile Forms** | Not enough data | 8.9 (2040 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.9/10 | 237 |

#### Performance reviews

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **customizable forms** | Not enough data | 9.2 (227 reviews) | 
| **360 reviews** | Not enough data | 8.8 (207 reviews) | 

#### Feedback

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **requesting feedback** | Not enough data | 9.0 (212 reviews) | 
| **continuous feedback** | Not enough data | 8.7 (198 reviews) | 

#### Data

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | 8.9 (210 reviews) | 
| **Historical Analysis** | Not enough data | 8.6 (198 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.0/10 | 113 |
| **Jotform** | 7.3/10 | 189 |

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | 7.4 (98 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.9 (96 reviews) | 

#### Before the Job

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Calendar** | 8.2 (93 reviews) | 7.1 (152 reviews) | 
| **Dispatch** | 8.0 (80 reviews) | 7.2 (143 reviews) | 
| **Roles** | 8.1 (85 reviews) | 7.5 (151 reviews) | 
| **Booking** | 7.8 (79 reviews) | 7.3 (150 reviews) | 

#### On the Job

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Location** | 8.3 (90 reviews) | 7.3 (147 reviews) | 
| **Employee Communication** | 8.3 (101 reviews) | 7.9 (162 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 7.3 (146 reviews) | 
| **Client Notifications** | 8.2 (92 reviews) | 7.8 (155 reviews) | 
| **Field Sales** | 7.7 (16 reviews) | 7.4 (144 reviews) | 

#### After the Job

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Reports** | 8.2 (98 reviews) | 8.4 (168 reviews) | 
| **Analytics** | 8.0 (93 reviews) | 8.1 (165 reviews) | 
| **Invoicing** | 7.8 (88 reviews) | 7.0 (144 reviews) | 
| **CRM Integrations** | 8.1 (87 reviews) | 7.3 (143 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (25 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 6.7/10 | 8 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (6 reviews) | 
| **Decision Making** | Not enough data | 6.9 (6 reviews) | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 7.8/10 | 982 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (28 reviews) | 
| **Decision Making** | Not enough data | 7.4 (28 reviews) | 

#### Sourcing

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.5 (212 reviews) | 
| **Career Page Configuration** | Not enough data | 7.5 (202 reviews) | 
| **Social Sourcing** | Not enough data | 7.3 (35 reviews) | 
| **Job Posting** | Not enough data | 6.9 (36 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.0 (33 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 8.1 (224 reviews) | 
| **Applicant Data Management** | Not enough data | 8.1 (35 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.2 (33 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.4 (31 reviews) | 
| **Scheduling** | Not enough data | 7.3 (31 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | 7.3 (30 reviews) | 
| **Workflow Building** | Not enough data | 8.3 (33 reviews) | 

#### Platform

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (908 reviews) | 
| **Integration APIs** | Not enough data | 8.1 (789 reviews) | 
| **Internationalization** | Not enough data | 8.0 (751 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (830 reviews) | 
| **Performance** | Not enough data | 9.1 (875 reviews) | 
| **Mobility** | Not enough data | 8.8 (827 reviews) | 
| **Reporting** | Not enough data | 8.7 (851 reviews) | 
| **Dashboards** | Not enough data | 8.7 (839 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Predictive Insights** | Not enough data | 7.2 (27 reviews) | 
| **AI Job Description** | Not enough data | 7.0 (26 reviews) | 
| **Chatbot** | Not enough data | 6.8 (27 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jotform** | 8.4/10 | 982 |

#### Platform Basics

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.4 (411 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (444 reviews) | 
| **Interoperability** | Not enough data | 8.3 (422 reviews) | 

#### Platform Content

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.5 (410 reviews) | 
| **Survey Customization** | Not enough data | 8.8 (448 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.3 (399 reviews) | 
| **Science-based templates** | Not enough data | 7.8 (383 reviews) | 

#### Platform Additional Functionality

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.0 (383 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.3 (399 reviews) | 
| **Peer Recognition** | Not enough data | 7.9 (388 reviews) | 
| **Social Feedback Portal** | Not enough data | 7.9 (387 reviews) | 

#### Platform

| Feature | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (908 reviews) | 
| **Integration APIs** | Not enough data | 8.1 (789 reviews) | 
| **Internationalization** | Not enough data | 8.0 (751 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (830 reviews) | 
| **Performance** | Not enough data | 9.1 (875 reviews) | 
| **Mobility** | Not enough data | 8.8 (827 reviews) | 
| **Reporting** | Not enough data | 8.7 (851 reviews) | 
| **Dashboards** | Not enough data | 8.7 (839 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Dynamics 365 Field Service (1):** [Field Sales Software](https://www.g2.com/categories/field-sales)

**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Field Service | Jotform | 
|---|---|---|
| **Small-Business** | 31.3% | 73.9% | 
| **Mid-Market** | 38.0% | 22.0% | 
| **Enterprise** | 30.7% | 4.1% | 

### By Industry

#### Dynamics 365 Field Service

- **Hospital & Health Care:** 7.3%
- **Education Management:** 5.3%
- **Computer Software:** 4.7%
- **Information Technology and Services:** 4.0%
- **Accounting:** 3.3%
- **Higher Education:** 3.3%
- **Consumer Services:** 2.7%
- **Transportation/Trucking/Railroad:** 2.7%
- **Packaging and Containers:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Other:** 62.7%

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.2%

---
## Alternatives

### Alternatives to Dynamics 365 Field Service

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (145 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25825 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)

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## Top Discussions

### Dynamics 365 Field Service

No discussions available for this product.

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-field-service-vs-jotform)