Compare Dynamics 365 Field Service and Jotform 
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
No pricing available
Free
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceJotform
Star Rating
(4,978)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many praising its intuitive interface for creating specialized forms. Users appreciate how easy it is to streamline processes, such as adding standard fields alongside upload options, making it a favorite for small businesses.
- According to verified reviews, Dynamics 365 Field Service stands out for its comprehensive field service management capabilities. Users highlight features like advanced scheduling and resource optimization, which help organizations enhance their operational efficiency.
- Users say that Jotform's free entry-level pricing is a significant advantage, especially for small businesses looking to manage form submissions without upfront costs. This accessibility allows users to quickly adopt the tool without financial commitment.
- Reviewers mention that Dynamics 365 Field Service offers deep integration with other Microsoft products, such as Outlook and Teams, which is a major plus for organizations already embedded in the Microsoft ecosystem. This integration facilitates seamless communication and scheduling.
- G2 reviewers highlight that while Jotform has a higher overall satisfaction score, Dynamics 365 Field Service is recognized for its robust features tailored to field operations, including IoT-driven proactive maintenance, which can be crucial for larger enterprises.
- Users express that Jotform's support quality is commendable, with many noting quick responses and helpful resources. In contrast, while Dynamics 365 Field Service has solid support, some users feel it could improve in responsiveness, especially during implementation phases.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Dynamics 365 Field Service
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
8.6
132
9.1
3,826
Ease of Use
8.3
134
9.2
3,906
Ease of Setup
8.0
49
9.1
3,021
Ease of Admin
8.3
49
9.1
2,601
Quality of Support
8.3
129
8.8
3,023
Has the product been a good partner in doing business?
8.4
47
9.1
2,483
Product Direction (% positive)
7.6
128
9.3
3,809
Features by Category
Registration
Not enough data
9.0
754
Not enough data
9.2
771
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Analytics
Not enough data
8.7
61
Not enough data
8.5
63
Customization
Not enough data
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
Not enough data
9.3
1176
Not enough data
9.3
1197
Not enough data
8.8
1137
Not enough data
9.0
1090
Survey Customization
Not enough data
8.6
1013
Not enough data
8.6
1061
Not enough data
8.3
946
Not enough data
8.0
852
Survey Insights
Not enough data
8.6
1091
Not enough data
7.9
841
Not enough data
8.8
1092
Not enough data
8.5
1019
Agentic AI - Survey
Not enough data
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Notifications
Not enough data
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Settings
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Personalization
Not enough data
8.9
44
Not enough data
8.8
38
Integrations
Not enough data
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Generative AI
Not enough data
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.0
2194
Not enough data
8.8
2042
Not enough data
9.0
2032
Not enough data
8.7
2226
Additional Functionality
Not enough data
8.8
1968
Not enough data
7.7
1695
Not enough data
8.9
2063
Not enough data
8.0
1713
Not enough data
8.9
2026
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
7.7
5
7.4
98
Not enough data
6.9
96
Before the Job
8.2
93
7.1
152
8.0
80
7.2
143
8.1
85
7.5
151
7.8
79
7.3
150
On the Job
8.3
90
7.3
147
8.3
101
7.9
162
Feature Not Available
7.3
146
8.2
92
7.8
155
7.7
16
7.4
144
After the Job
8.2
98
8.4
168
8.0
93
8.1
165
7.8
88
7.0
144
8.1
86
7.3
143
Agentic AI - Field Service Management
Not enough data
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Platform
Not enough data
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Jotform are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
