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- Microsoft Dynamics 365 Field Service-vs-Field Nation
Compare Dynamics 365 Field Service and Field Nation 
At a Glance
Market Segments
Dynamics 365 Field Service
Mid-Market (37.4% of reviews)
Field Nation
Small-Business (58.2% of reviews)
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableField Nation
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Dynamics 365 Field Service vs Field Nation
- Users report that Dynamics 365 Field Service has a solid Calendar feature rated at 8.3, but reviewers mention that Field Nation's Dispatch functionality, rated at 8.5, offers a more intuitive experience for managing field operations.
- Reviewers mention that while Dynamics 365 Field Service provides decent Employee Communication tools rated at 8.4, Field Nation excels with a higher rating of 8.7, indicating better real-time communication capabilities during jobs.
- G2 users highlight that Dynamics 365 Field Service's Invoicing Tool is rated at 7.9, which some find lacking in flexibility, whereas Field Nation's invoicing features, rated at 8.4, are praised for their user-friendly interface and efficiency.
- Users on G2 report that the Performance Dashboards in Dynamics 365 Field Service are rated at 8.3, but reviewers mention that Field Nation's dashboards provide more actionable insights, contributing to a higher user satisfaction rating.
- Reviewers say that Dynamics 365 Field Service's AI Text Summarization feature is rated at 8.6, which is beneficial for quick data insights, while Field Nation's similar feature, rated at 8.1, is seen as less effective in summarizing complex information.
- Users report that the Reporting capabilities in Dynamics 365 Field Service, rated at 8.1, are functional but not as comprehensive as Field Nation's reporting tools, which are rated higher and provide more detailed analytics for performance tracking.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableField Nation
Plus
Contact Us
An optimal solution for small field service companies looking to develop their on-demand labor strategy.
- Create direct relationships with skilled technicians
- Coverage for new verticals and locations
- Get real-time visibility into what’s happening on-site
Free Trial
Dynamics 365 Field Service
No trial information availableField Nation
Free Trial is available
Ratings
Meets Requirements
8.6
130
9.0
283
Ease of Use
8.3
132
8.8
287
Ease of Setup
8.0
47
8.9
165
Ease of Admin
8.4
47
8.9
155
Quality of Support
8.4
127
8.8
278
Has the product been a good partner in doing business?
8.5
45
9.0
163
Product Direction (% positive)
7.7
126
9.2
279
Features by Category
Platform Basics
Not enough data
8.4
24
Not enough data
8.3
24
Not enough data
8.7
24
Generative AI
Not enough data
Feature Not Available
Platform Performance
Not enough data
7.9
20
Not enough data
8.1
23
Not enough data
8.1
21
Platform Content
Not enough data
8.1
17
Not enough data
7.7
21
Not enough data
7.9
20
Not enough data
7.6
18
Not enough data
7.4
16
Platform Additional Functionality
Not enough data
8.1
23
Not enough data
8.3
21
Not enough data
8.1
23
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Presentation and Forms
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.3
91
8.1
114
8.1
78
8.5
123
8.2
83
8.5
120
7.9
77
8.5
121
On the Job
8.4
88
8.6
124
8.4
99
8.7
120
Feature Not Available
8.0
113
8.2
90
8.2
119
8.1
14
Feature Not Available
After the Job
8.2
96
8.3
113
8.0
92
8.4
111
7.9
86
8.4
107
8.1
84
8.0
88
Categories
Categories
Shared Categories
Dynamics 365 Field Service and Field Nation are categorized as Field Service Management
Unique Categories
Dynamics 365 Field Service is categorized as Field Sales
Field Nation is categorized as Freelancer Management Systems
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Field Nation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.5%
Education Management
5.4%
Computer Software
4.8%
Information Technology and Services
4.1%
Higher Education
3.4%
Other
74.8%
Information Technology and Services
36.7%
Telecommunications
9.7%
Computer Networking
5.7%
Computer & Network Security
4.6%
Computer Hardware
4.3%
Other
39.0%
Most Helpful Reviews
Dynamics 365 Field Service
Most Helpful Favorable Review
Layne A.
Verified User in Hospital & Health Care
Dynamics 365 Field Server (FS) allows for very flexible deployment of service contracts, having all of the features of the D365 CRM solution, with FS concepts like agreements, work orders, tasks, etc., built in. Like all of D365, most "core" entities like...
Most Helpful Critical Review
S C.
Verified User in Consumer Electronics
No dislikes from my usage except the cost.
Field Nation
Most Helpful Favorable Review
Verified User in Information Technology and Services
Many providers throughout the US. Easy to use platform.
Most Helpful Critical Review
Tyler H.
Verified User in Computer Networking
Basically everything else. They have no interest in retaining providers. The providers pay for the platform while the buyers don't. They don't listen to the problems the providers have. The work orders sometimes require 15 to 30 minutes to understand the...
Layne A.
Verified User in Hospital & Health Care
Dynamics 365 Field Server (FS) allows for very flexible deployment of service contracts, having all of the features of the D365 CRM solution, with FS concepts like agreements, work orders, tasks, etc., built in. Like all of D365, most "core" entities like...
Verified User in Information Technology and Services
Many providers throughout the US. Easy to use platform.
S C.
Verified User in Consumer Electronics
No dislikes from my usage except the cost.
Tyler H.
Verified User in Computer Networking
Basically everything else. They have no interest in retaining providers. The providers pay for the platform while the buyers don't. They don't listen to the problems the providers have. The work orders sometimes require 15 to 30 minutes to understand the...
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
How do you input your insurance information down with ease?
2 comments
NH
Hi Diana, thanks for reaching out! You can upload a Certificate of Insurance right from your profile. Here's a Help Center article to get you started:...Read more
How do I know the technicians on Field Nation are reliable?
1 comment
Official Response from Field Nation
Less than 1% of Field Nation's support tickets are the fault of a technician. Field Nation has several checks and balances to ensure only the best...Read more
Is Field Nation risky?
1 comment
Official Response from Field Nation
Field Nation offers the industry’s most comprehensive risk management program designed to protect clients using the Field Nation Marketplace. Field Nation’s...Read more
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