Compare Dynamics 365 Customer Voice and QuestionPro CX 
At a Glance
Market Segments
Small-Business (35.3% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Customer Voice
Star Rating
(17)4.5 out of 5
Market Segments
Small-Business (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Customer VoiceQuestionPro CX
Star Rating
(11)4.9 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QuestionPro CXDynamics 365 Customer Voice vs QuestionPro CX
When assessing the two solutions, reviewers found QuestionPro CX easier to use, set up, and administer. Reviewers also preferred doing business with QuestionPro CX overall.
- Reviewers felt that QuestionPro CX meets the needs of their business better than Dynamics 365 Customer Voice.
- When comparing quality of ongoing product support, reviewers felt that QuestionPro CX is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of QuestionPro CX over Dynamics 365 Customer Voice.
Pricing
Entry-Level Pricing
Dynamics 365 Customer Voice
No pricing availableQuestionPro CX
No pricing availableFree Trial
Dynamics 365 Customer Voice
No trial information availableQuestionPro CX
No trial information availableRatings
Meets Requirements
8.7
15
9.5
7
Ease of Use
8.8
15
9.6
9
Ease of Setup
9.0
10
9.5
7
Ease of Admin
8.8
10
9.3
5
Quality of Support
8.7
14
9.0
5
Has the product been a good partner in doing business?
8.5
9
9.3
5
Product Direction (% positive)
8.1
12
8.5
8
Features by Category
Analytics
7.9
8
8.8
7
8.2
11
9.3
7
7.7
11
9.3
7
7.8
10
9.0
7
Customization
8.3
9
9.2
6
8.1
8
9.2
6
7.6
7
9.0
7
7.7
8
9.2
6
Generative AI
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Customer Voice and QuestionPro CX are categorized as Experience Management
Unique Categories
Dynamics 365 Customer Voice has no unique categories
QuestionPro CX has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Customer Voice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Financial Services
11.8%
Computer Software
11.8%
Wholesale
5.9%
Warehousing
5.9%
Other
47.1%
Non-Profit Organization Management
30.0%
Translation and Localization
10.0%
Research
10.0%
Real Estate
10.0%
Market Research
10.0%
Other
30.0%
Alternatives
Discussions
Dynamics 365 Customer Voice has no discussions with answers
QuestionPro CX has no discussions with answers
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