# Dynamics 365 Customer Insights vs Treasure Data Customer Data Platform Comparison | | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | | **Total Reviews** | 19 | 164 | | **Largest Market Segment** | Mid-Market (75.0% of reviews) | Enterprise (40.0% of reviews) | | **Entry Level Price** | No pricing available | Free Trial Per Year | --- ## Top Pros & Cons ### Dynamics 365 Customer Insights **Not enough data** ### Treasure Data Customer Data Platform Pros: - Ease of Use (11 reviews) - Easy Integration (11 reviews) Cons: - Technical Expertise Required (7 reviews) - Learning Curve (6 reviews) --- ## Ratings Comparison | Rating | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Meets Requirements** | 8.2 (11 reviews) | 8.5 (138 reviews) | | **Ease of Use** | 7.2 (10 reviews) | 8.4 (142 reviews) | | **Ease of Setup** | Not enough data | 8.2 (84 reviews) | | **Ease of Admin** | Not enough data | 8.4 (81 reviews) | | **Quality of Support** | 8.1 (8 reviews) | 8.9 (136 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (83 reviews) | | **Product Direction (% positive)** | 6.8 (11 reviews) | 9.0 (134 reviews) | --- ## Pricing ### Dynamics 365 Customer Insights #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Treasure Data Customer Data Platform #### Entry-Level Pricing Plan: Try for free Price: Free Trial Per Year Description: Treasure Data offers complimentary proof of concepts (POCs) to try our CDP for free using your own data. Through the Trade-Up program, you can also switch Treasure Data and only pay in full after your incumbent CDP contract ends. Key Features: - https://www.treasuredata.com/product/pricing/ - https://www.treasuredata.com/cdp-poc/ - https://www.treasuredata.com/cdp-trade-up/ [Learn more about Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **Treasure Data Customer Data Platform** | N/A | N/A | #### Email Marketing | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | #### Online Marketing | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Landing Pages and Forms** | Not enough data | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Mobile Optimized** | Not enough data | Not enough data | | **Search Tracking and Optimization** | Not enough data | Not enough data | #### Lead Management | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Marketing Lead Database** | Not enough data | Not enough data | | **Data Quality Management** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Lead Scoring and Grading** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Online Behavior Tracking** | Not enough data | Not enough data | | **Automated Alerts and Tasks** | Not enough data | Not enough data | | **CRM Lead Integration** | Not enough data | Not enough data | #### Campaign Management | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Program Management** | Not enough data | Not enough data | | **Event / Webinar Marketing** | Not enough data | Not enough data | | **Calendaring** | Not enough data | Not enough data | | **Budgeting** | Not enough data | Not enough data | #### Social | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Social Listening** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Social Campaigns** | Not enough data | Not enough data | | **Social Media Engagement** | Not enough data | Not enough data | | **Social Media Advertising** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Basic Reporting** | Not enough data | Not enough data | | **Web Analytics** | Not enough data | Not enough data | | **ROI Analytics** | Not enough data | Not enough data | | **Revenue Analytics** | Not enough data | Not enough data | | **SEO / Keyword Analytics** | Not enough data | Not enough data | #### Platform | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Integration | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | ### Customer Data Platform (CDP) | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **Treasure Data Customer Data Platform** | 8.0/10 | 117 | #### Data Sourcing | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Data Enrichment** | Not enough data | 8.3 (104 reviews) ✓ Verified | | **Expandability** | Not enough data | 8.7 (102 reviews) ✓ Verified | | **Content Marketing** | Feature Not Available | 7.5 (88 reviews) ✓ Verified | | **Multiple Devices** | Feature Not Available | 8.2 (93 reviews) ✓ Verified | #### Intelligence | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Marketing Metrics** | Not enough data | 8.0 (92 reviews) ✓ Verified | | **Predictive Modeling** | Not enough data | 7.8 (85 reviews) ✓ Verified | | **Recommendation Engine** | Not enough data | 7.8 (80 reviews) ✓ Verified | ### Customer Journey Mapping | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **Treasure Data Customer Data Platform** | 8.3/10 | 30 | #### Platform Basics | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Templates** | Not enough data | 7.4 (25 reviews) | | **Exporting** | Not enough data | 8.7 (29 reviews) | | **Multi-user Access and Collaboration** | Not enough data | 8.4 (29 reviews) | | **Multiple Personas** | Not enough data | 8.1 (25 reviews) | | **Data Analytics ** | Not enough data | 8.8 (28 reviews) | #### Agentic AI - Customer Journey Mapping | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Customer Journey Analytics | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **Treasure Data Customer Data Platform** | 8.4/10 | 38 | #### Platform Basics | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Dynamic Segmentation** | Not enough data | 8.8 (36 reviews) | | **Journey Optimization** | Not enough data | 8.3 (34 reviews) | #### Platform Data | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Journey Reporting** | Not enough data | 8.4 (33 reviews) | | **Trends Reporting** | Not enough data | 8.2 (33 reviews) | | **Dashboards** | Not enough data | 7.9 (35 reviews) | | **Advanced Data Filtering** | Not enough data | 8.5 (35 reviews) | #### Platform Additional Functionality | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Journey Mapping** | Not enough data | 8.5 (33 reviews) | | **Integrations** | Not enough data | 9.3 (38 reviews) | | **Automated Alerts** | Not enough data | 8.3 (34 reviews) | #### Agentic AI - Customer Journey Analytics | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Identity Resolution | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **Treasure Data Customer Data Platform** | N/A | N/A | #### Agentic AI - Firewall Software | Feature | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp) **Unique to Treasure Data Customer Data Platform (4):** [Identity Resolution Software](https://www.g2.com/categories/identity-resolution), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Customer Insights | Treasure Data Customer Data Platform | |---|---|---| | **Small-Business** | 25.0% | 24.5% | | **Mid-Market** | 75.0% | 35.5% | | **Enterprise** | 0% | 40.0% | ### By Industry #### Dynamics 365 Customer Insights - **Accounting:** 12.5% - **Staffing and Recruiting:** 6.3% - **Sports:** 6.3% - **Retail:** 6.3% - **Management Consulting:** 6.3% - **Legal Services:** 6.3% - **Internet:** 6.3% - **Health, Wellness and Fitness:** 6.3% - **Education Management:** 6.3% - **Consumer Electronics:** 6.3% - **Other:** 31.3% #### Treasure Data Customer Data Platform - **Marketing and Advertising:** 16.1% - **Food & Beverages:** 9.0% - **Information Technology and Services:** 8.4% - **Automotive:** 7.1% - **Consumer Goods:** 6.5% - **Retail:** 6.5% - **Computer Software:** 4.5% - **Consulting:** 3.9% - **Internet:** 3.9% - **Apparel & Fashion:** 3.2% - **Other:** 31.0% --- ## Alternatives ### Alternatives to Dynamics 365 Customer Insights - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (249 reviews) - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1201 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1356 reviews) - [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (926 reviews) - [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews) ### Alternatives to Treasure Data Customer Data Platform - [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1356 reviews) - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews) - [Blueshift](https://www.g2.com/products/blueshift/reviews) — 4.4/5 stars (285 reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (618 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews) - [Lytics](https://www.g2.com/products/lytics/reviews) — 3.9/5 stars (70 reviews) - [Hightouch](https://www.g2.com/products/hightouch/reviews) — 4.6/5 stars (392 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews) --- ## Top Discussions ### Dynamics 365 Customer Insights No discussions available for this product. ### Treasure Data Customer Data Platform - Title: [How does a customer data platform work?](https://www.g2.com/discussions/how-does-a-customer-data-platform-work) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [What is Treasuredata?](https://www.g2.com/discussions/what-is-treasuredata) — 1 comment, 1 upvote > **Top comment:** "Treasure Data is a best-in-breed customer data platform founded in 2011. We have been chosen by Fortune 500 and Global 2000 companies around the world to..." - Title: [What is ARM treasure data?](https://www.g2.com/discussions/what-is-arm-treasure-data) — 1 comment, 1 upvote > **Top comment:** "Treasure Data (not part of ARM as of 2023) is a best-in-breed customer data platform founded in 2011. We have been chosen by Fortune 500 and Global 2000..." - Title: [What does a customer data platform do?](https://www.g2.com/discussions/what-does-a-customer-data-platform-do) — 1 comment, 1 upvote > **Top comment:** "A CDP is an all-in-one customer database solution hosted by a single provider as a packaged software-as-a-service (SaaS). It builds a customer data..." - Title: [How do I add more AI/ML features to CDP](https://www.g2.com/discussions/how-do-i-add-more-ai-ml-features-to-cdp) — 1 comment, 1 upvote > **Top comment:** "Hi Aditya, You can bring in your AI/ML models on to the Platform and use them on the TD itself. It is one of the strongest feature in TD that allows..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-customer-insights-vs-treasure-data-customer-data-platform)