Compare Dynamics 365 Customer Insights and Lytics

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At a Glance
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Star Rating
(19)4.0 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Customer Insights
Lytics
Lytics
Star Rating
(70)3.9 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
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Dynamics 365 Customer Insights vs Lytics

  • Reviewers felt that Dynamics 365 Customer Insights meets the needs of their business better than Lytics.
  • When comparing quality of ongoing product support, Dynamics 365 Customer Insights and Lytics provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of Lytics over Dynamics 365 Customer Insights.
Pricing
Entry-Level Pricing
Dynamics 365 Customer Insights
No pricing available
Lytics
Cloud Connect
Contact Us
Browse all 2 pricing plans
Free Trial
Dynamics 365 Customer Insights
Free Trial is available
Lytics
Free Trial is available
Ratings
Meets Requirements
8.2
11
7.7
62
Ease of Use
7.2
10
7.8
62
Ease of Setup
Not enough data
7.2
30
Ease of Admin
Not enough data
7.6
30
Quality of Support
8.1
8
8.1
61
Has the product been a good partner in doing business?
Not enough data
8.0
30
Product Direction (% positive)
6.8
11
7.8
59
Features by Category
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
8.3
20
Data Sourcing
Not enough data
9.1
15
|
Verified
Not enough data
8.1
17
|
Verified
Feature Not Available
8.0
16
|
Verified
Feature Not Available
8.2
16
|
Verified
Intelligence
Not enough data
8.2
15
|
Verified
Not enough data
7.7
15
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Identity ResolutionHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Lytics
Lytics
Dynamics 365 Customer Insights and Lytics are categorized as Customer Data Platform (CDP)
Unique Categories
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Small-Business(50 or fewer emp.)
25.0%
Mid-Market(51-1000 emp.)
75.0%
Enterprise(> 1000 emp.)
0%
Lytics
Lytics
Small-Business(50 or fewer emp.)
16.4%
Mid-Market(51-1000 emp.)
56.7%
Enterprise(> 1000 emp.)
26.9%
Reviewers' Industry
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Accounting
12.5%
Staffing and Recruiting
6.3%
Sports
6.3%
Retail
6.3%
Management Consulting
6.3%
Other
62.5%
Lytics
Lytics
Publishing
31.3%
Marketing and Advertising
10.4%
Financial Services
10.4%
Media Production
7.5%
Computer Software
6.0%
Other
34.3%
Alternatives
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights Alternatives
Twilio Segment
Twilio Segment
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Salesforce Data 360 (formerly Data Cloud)
Salesforce Data 360...
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Tealium Customer Data Hub
Tealium Customer Data Hub
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Bloomreach
Bloomreach
Add Bloomreach
Lytics
Lytics Alternatives
Twilio Segment
Twilio Segment
Add Twilio Segment
Tealium Customer Data Hub
Tealium Customer Data Hub
Add Tealium Customer Data Hub
Bloomreach
Bloomreach
Add Bloomreach
Treasure Data Customer Data Platform
Treasure Data Customer Data...
Add Treasure Data Customer Data Platform
Discussions
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights Discussions
Monty the Mongoose crying
Dynamics 365 Customer Insights has no discussions with answers
Lytics
Lytics Discussions
As a business that does not have an e-commerce platform, how are you using Lytics for lead gen?
1 Comment
AnnMarie W.
AW
Hi there, Great question. Although you dont sell products Lytics can still be a great tool for driving leads. I work a lot with industries that are not...Read more
Monty the Mongoose crying
Lytics has no more discussions with answers