# Dynamics 365 Customer Insights vs Iterable Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Iterable excels in user experience, with many praising its intuitive interface and ease of use. Users find it straightforward to create customer journeys, highlighting the platform's powerful workflow builder that allows for complex automated user journeys without the need for coding.
- **According to verified reviews** , Iterable's support team is frequently described as outstanding, with users noting their responsiveness and knowledge. This level of support contributes to a smoother experience, especially for those new to the platform.
- **Users say** that Dynamics 365 Customer Insights is a solid choice for larger organizations, as it integrates well with various Microsoft products and can handle multiple software systems. This makes it a reliable option for companies looking to build a comprehensive customer 360 view.
- **Reviewers mention** that while Dynamics 365 Customer Insights is user-friendly, it may not be as intuitive as Iterable for everyday tasks. Some users have expressed that the setup process can be more complex, which could pose challenges for teams looking for quick implementation.
- **G2 reviewers highlight** that Iterable has a significantly higher volume of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can trust the insights shared by current users regarding the platform's performance and features.
- **Users report** that while both platforms offer valuable insights, Iterable's ability to support various communication channels—such as email, SMS, and push notifications—enables marketers to create unified campaigns from a single platform, which is a major advantage for those focused on multi-channel marketing strategies.



| | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 19 | 824 | 
| **Largest Market Segment** | Mid-Market (75.0% of reviews) | Mid-Market (55.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Dynamics 365 Customer Insights

**Not enough data**

### Iterable

Pros:
- Ease of Use (185 reviews)
- Customer Support (120 reviews)

Cons:
- Missing Features (92 reviews)
- Learning Curve (79 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
  | **Meets Requirements** | 8.2 (11 reviews) | 8.5 (643 reviews) | 
  | **Ease of Use** | 7.2 (10 reviews) | 8.4 (656 reviews) | 
  | **Ease of Setup** | Not enough data | 7.8 (342 reviews) | 
  | **Ease of Admin** | Not enough data | 8.4 (232 reviews) | 
  | **Quality of Support** | 8.1 (8 reviews) | 8.8 (629 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (234 reviews) | 
  | **Product Direction (% positive)** | 6.8 (11 reviews) | 9.1 (633 reviews) | 

---
## Pricing

### Dynamics 365 Customer Insights

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Iterable

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 7.4/10 | 532 |

#### Email Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 9.0 (483 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 9.0 (470 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.2 (453 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 8.4 (399 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 6.2 (267 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 8.3 (406 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 8.4 (449 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 8.1 (402 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 6.9 (272 reviews) ✓ Verified | 

#### Lead Management

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 7.3 (304 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 7.4 (335 reviews) ✓ Verified | 
| **Segmentation** | Not enough data | 8.6 (440 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 6.8 (273 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 7.7 (298 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 7.1 (290 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 7.3 (278 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 7.4 (279 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Program Management** | Not enough data | 7.7 (296 reviews) | 
| **Event / Webinar Marketing** | Not enough data | 6.9 (267 reviews) ✓ Verified | 
| **Calendaring** | Not enough data | 6.6 (243 reviews) | 
| **Budgeting** | Not enough data | 6.0 (224 reviews) | 

#### Social

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Social Listening** | Not enough data | Feature Not Available | 
| **Social Sharing** | Not enough data | 6.1 (212 reviews) | 
| **Social Campaigns** | Not enough data | 5.8 (212 reviews) | 
| **Social Media Engagement** | Not enough data | 5.7 (212 reviews) | 
| **Social Media Advertising** | Not enough data | 5.9 (223 reviews) | 

#### Reporting & Analytics

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Basic Reporting** | Not enough data | 7.6 (442 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 6.5 (288 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 6.6 (277 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 6.6 (276 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 5.8 (227 reviews) ✓ Verified | 

#### Platform

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Customization ** | Not enough data | 8.1 (339 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.5 (342 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (338 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.5 (225 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.0 (311 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (341 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.1 (242 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (26 reviews) | 
| **Decision Making** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.8 (344 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (341 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (282 reviews) ✓ Verified | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 8.0/10 | 186 |

#### Campaigns

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Customize** | Not enough data | 8.3 (158 reviews) | 
| **Scheduling** | Not enough data | 8.7 (160 reviews) | 
| **Retarget** | Not enough data | 8.1 (144 reviews) | 
| **Segmentation** | Not enough data | 8.7 (168 reviews) | 
| **Triggered Notifications** | Not enough data | 8.5 (166 reviews) | 

#### Analytics

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Campaign Performance** | Not enough data | 7.8 (170 reviews) | 
| **Audience Insights** | Not enough data | 7.5 (160 reviews) | 

#### Optimization

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.3 (165 reviews) | 
| **Personalization** | Not enough data | 8.5 (166 reviews) | 
| **Rich Notifications** | Not enough data | 7.7 (133 reviews) | 
| **Integrations** | Not enough data | 7.8 (148 reviews) | 

#### Agentic AI - Push Notification

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (12 reviews) | 

### Personalization Engines

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 8.0/10 | 49 |

#### Segmentation

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **A/B Testing** | Not enough data | 8.8 (43 reviews) | 
| **Customer Profiles** | Not enough data | 8.5 (42 reviews) | 

#### Targeting

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Behavioral Targeting** | Not enough data | 8.1 (44 reviews) | 
| **Contextual Targeting** | Not enough data | 8.1 (38 reviews) | 

#### Triggered Content

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Geofencing** | Not enough data | 6.9 (32 reviews) | 
| **Triggered Emails** | Not enough data | 9.1 (43 reviews) | 
| **Triggered Messages** | Not enough data | 9.2 (41 reviews) | 

#### Personalized Content

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Recommendation Engine** | Not enough data | 7.7 (35 reviews) | 
| **Personalized Discounts** | Not enough data | 7.3 (31 reviews) | 
| **Website Personalization** | Not enough data | 6.3 (28 reviews) | 

#### Agentic AI - Personalization Engines

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 8.0/10 | 17 |

#### Templates

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Text and Themes** | Not enough data | 8.8 (16 reviews) | 
| **Stock Images** | Not enough data | 5.6 (14 reviews) | 
| **Proofing** | Not enough data | 8.1 (15 reviews) | 
| **Mobile Responsive** | Not enough data | 8.7 (15 reviews) | 

#### Edit

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Pre-Made** | Not enough data | 7.3 (15 reviews) | 
| **Build** | Not enough data | 8.8 (17 reviews) | 
| **HTML** | Not enough data | 8.8 (16 reviews) | 

#### Logistics

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Analytics** | Not enough data | 8.6 (16 reviews) | 
| **Issues** | Not enough data | 7.8 (13 reviews) | 
| **Integrations** | Not enough data | 8.5 (13 reviews) | 
| **Shareable Link** | Not enough data | 7.6 (14 reviews) | 

#### Generative AI

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (12 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (12 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (10 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 7.6/10 | 34 |

#### Text Messaging

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.4 (31 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 6.9 (27 reviews) | 
| **Text Scheduler** | Not enough data | 8.7 (29 reviews) | 
| **Automatic Replies** | Not enough data | 6.9 (26 reviews) | 
| **Automatic URL Shortening** | Not enough data | 8.3 (26 reviews) | 
| **MMS Marketing** | Not enough data | 6.7 (25 reviews) | 
| **Personalization** | Not enough data | 8.5 (27 reviews) | 
| **Transactional SMS** | Not enough data | 8.5 (26 reviews) | 

#### SMS Platform

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (29 reviews) | 
| **Automation** | Not enough data | 8.2 (29 reviews) | 
| **White Label** | Not enough data | 7.4 (22 reviews) | 
| **Text-to-Landline** | Not enough data | 6.2 (21 reviews) | 
| **Short Codes** | Not enough data | 7.2 (24 reviews) | 
| **API Integration** | Not enough data | 8.6 (25 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (7 reviews) | 
| **Decision Making** | Not enough data | 7.6 (7 reviews) | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 8.7/10 | 10 |

#### Data Sourcing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.1 (9 reviews) | 
| **Expandability** | Not enough data | 8.3 (10 reviews) | 
| **Content Marketing** | Feature Not Available | 8.3 (8 reviews) | 
| **Multiple Devices** | Feature Not Available | 8.5 (9 reviews) | 

#### Intelligence

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 8.8 (8 reviews) | 
| **Predictive Modeling** | Not enough data | 8.1 (8 reviews) | 
| **Recommendation Engine** | Not enough data | 7.9 (8 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 7.5/10 | 40 |

#### Platform Basics

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 8.1 (38 reviews) | 
| **Journey Optimization** | Not enough data | 8.2 (38 reviews) | 

#### Platform Data

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.4 (39 reviews) | 
| **Trends Reporting** | Not enough data | 7.1 (38 reviews) | 
| **Dashboards** | Not enough data | 6.8 (38 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.1 (37 reviews) | 

#### Platform Additional Functionality

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Journey Mapping** | Not enough data | 7.3 (35 reviews) | 
| **Integrations** | Not enough data | 7.4 (33 reviews) | 
| **Automated Alerts** | Not enough data | 6.9 (35 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (9 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 7.3/10 | 16 |

#### Agentic AI - Personalization

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (14 reviews) | 
| **Decision Making** | Not enough data | 7.3 (14 reviews) | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Customer Insights** | N/A | N/A |
| **Iterable** | 7.6/10 | 191 |

#### Analysis

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Application Attribution** | Not enough data | 7.3 (124 reviews) ✓ Verified | 
| **Campaign Analysis** | Not enough data | 7.7 (170 reviews) ✓ Verified | 
| **Uninstall Tracking** | Not enough data | 6.5 (113 reviews) ✓ Verified | 
| **Custom Dashboards** | Not enough data | 6.9 (139 reviews) ✓ Verified | 

#### Campaigns

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Proximity Marketing** | Not enough data | 7.0 (113 reviews) | 
| **Push Notifications** | Not enough data | 8.3 (146 reviews) ✓ Verified | 
| **Bulk SMS** | Not enough data | 7.7 (124 reviews) ✓ Verified | 
| **Two-Way Text Messaging** | Not enough data | 6.0 (101 reviews) ✓ Verified | 
| **Email Campaigns** | Not enough data | 9.3 (167 reviews) ✓ Verified | 
| **Audience Segmentation** | Not enough data | 9.1 (165 reviews) ✓ Verified | 

#### Engagement

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | 7.1 (109 reviews) ✓ Verified | 

#### Platform

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Optimization** | Not enough data | 8.2 (143 reviews) ✓ Verified | 
| **Integrations - Mobile Marketing** | Not enough data | 7.8 (126 reviews) | 
| **Internationalization** | Not enough data | 7.2 (112 reviews) ✓ Verified | 

#### Agentic AI - Mobile Marketing

| Feature | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)


**Unique to Iterable (9):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Personalization Software](https://www.g2.com/categories/personalization), [Personalization Engines](https://www.g2.com/categories/personalization-engines), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Push Notification Software](https://www.g2.com/categories/push-notification), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Customer Insights | Iterable | 
|---|---|---|
| **Small-Business** | 25.0% | 26.9% | 
| **Mid-Market** | 75.0% | 55.8% | 
| **Enterprise** | 0% | 17.2% | 

### By Industry

#### Dynamics 365 Customer Insights

- **Accounting:** 12.5%
- **Staffing and Recruiting:** 6.3%
- **Sports:** 6.3%
- **Retail:** 6.3%
- **Management Consulting:** 6.3%
- **Legal Services:** 6.3%
- **Internet:** 6.3%
- **Health, Wellness and Fitness:** 6.3%
- **Education Management:** 6.3%
- **Consumer Electronics:** 6.3%
- **Other:** 31.3%

#### Iterable

- **Marketing and Advertising:** 11.2%
- **Health, Wellness and Fitness:** 8.7%
- **Financial Services:** 7.6%
- **Information Technology and Services:** 5.5%
- **Computer Software:** 4.4%
- **Internet:** 4.0%
- **Consumer Goods:** 3.9%
- **Leisure, Travel & Tourism:** 3.7%
- **Real Estate:** 3.6%
- **Retail:** 3.3%
- **Other:** 44.2%

---
## Alternatives

### Alternatives to Dynamics 365 Customer Insights

- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews)
- [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (247 reviews)
- [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1199 reviews)
- [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) — 4.5/5 stars (164 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1353 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
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- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (926 reviews)

### Alternatives to Iterable

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- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1348 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)
- [Customer.io](https://www.g2.com/products/customer-io/reviews) — 4.4/5 stars (826 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (614 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (651 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)

---
## Top Discussions

### Dynamics 365 Customer Insights

No discussions available for this product.

### Iterable

- Title: [How did you learn to use handlebars?](https://www.g2.com/discussions/27253-how-did-you-learn-to-use-handlebars) — 3 comments, 3 upvotes
  > **Top comment:** "Trial and error so far, I wish they had a catalog of video courses to take that drill down into specific features like this with examples. It looks like..."
- Title: [What is Iterable?](https://www.g2.com/discussions/what-is-iterable) — 2 comments
  > **Top comment:** "sddfgdfgdfgdfg"
- Title: [What is iterable in Java?](https://www.g2.com/discussions/what-is-iterable-in-java) — 1 comment
  > **Top comment:** "Hi there, here is a link with more information on this. 
https://download.java.net/java/early_access/loom/docs/api/java.base/java/lang/Iterable.html"
- Title: [How much does iterable cost?](https://www.g2.com/discussions/how-much-does-iterable-cost) — 1 comment
  > **Top comment:** "Hi there, please send your question using the "Contact Iterable" form button on our G2 profile and someone from our team will be in touch with you shortly on..."
- Title: [Has anyone used the "abbreviate" handlebar helper in Iterable? I keep getting an error.](https://www.g2.com/discussions/26628-has-anyone-used-the-abbreviate-handlebar-helper-in-iterable-i-keep-getting-an-error) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Following"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-customer-insights-vs-iterable)