Compare Dynamics 365 Customer Insights and Hightouch 
At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Dynamics 365 Customer Insights
Star Rating
(19)4.0 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Customer InsightsHightouch
Star Rating
(389)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansDynamics 365 Customer Insights vs Hightouch
- Reviewers felt that Hightouch meets the needs of their business better than Dynamics 365 Customer Insights.
- When comparing quality of ongoing product support, reviewers felt that Hightouch is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hightouch over Dynamics 365 Customer Insights.
Pricing
Entry-Level Pricing
Dynamics 365 Customer Insights
No pricing availableHightouch
Free
Free
Per Month
Get started for Free! No credit card required.
- Up to 1 destination
- Unlimited destination fields
- SSO with Google
Free Trial
Dynamics 365 Customer Insights
Free Trial is available
Hightouch
Free Trial is available
Ratings
Meets Requirements
8.2
11
8.9
306
Ease of Use
7.2
10
9.2
309
Ease of Setup
Not enough data
9.1
147
Ease of Admin
Not enough data
9.0
132
Quality of Support
8.1
8
9.2
258
Has the product been a good partner in doing business?
Not enough data
9.4
129
Product Direction (% positive)
6.8
11
9.3
282
Features by Category
Data Sourcing
Not enough data
8.8
80
Not enough data
8.6
74
Feature Not Available
7.9
64
Feature Not Available
7.8
65
Intelligence
Not enough data
8.3
67
Not enough data
7.2
59
Not enough data
7.8
61
Development
Not enough data
9.5
13
Not enough data
9.2
13
Not enough data
9.2
12
Not enough data
9.4
14
Not enough data
8.9
11
Not enough data
9.5
13
Not enough data
8.9
11
Management
Not enough data
8.6
14
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
9.4
13
Not enough data
Feature Not Available
Security
Not enough data
9.4
12
Not enough data
9.4
14
Not enough data
9.5
13
Integration Options
Not enough data
9.3
12
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.3
10
Deployment
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Development
Not enough data
9.4
38
Not enough data
8.7
33
Management
Not enough data
8.8
36
Not enough data
9.4
39
Integration Options
Not enough data
9.1
31
Not enough data
8.6
28
Not enough data
9.4
34
Not enough data
8.4
26
Data Management
Not enough data
9.3
70
Not enough data
8.7
58
Not enough data
9.2
69
Not enough data
9.3
68
Agentic AI - DataOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
51
Not enough data
7.4
50
Monitoring and Management
Not enough data
8.4
60
Not enough data
8.1
57
Cloud Deployment
Not enough data
Feature Not Available
Not enough data
8.6
51
Generative AI
Not enough data
6.0
17
Not enough data
6.1
17
Data Management
Not enough data
8.6
109
Not enough data
8.1
90
Not enough data
8.5
108
Not enough data
8.9
125
Not enough data
8.1
100
Functionality
Not enough data
8.1
108
Not enough data
8.7
113
Not enough data
8.3
113
Not enough data
8.9
110
Not enough data
9.3
116
Not enough data
9.2
116
Not enough data
8.2
90
Security
Not enough data
8.4
97
Not enough data
8.4
85
Generative AI
Not enough data
6.1
32
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Customer Insights and Hightouch are categorized as Customer Data Platform (CDP)
Unique Categories
Dynamics 365 Customer Insights has no unique categories
Hightouch is categorized as DataOps Platforms, E-Commerce Data Integration, iPaaS, Identity Resolution, and Reverse ETL
Reviews
Reviewers' Company Size
Dynamics 365 Customer Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hightouch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
12.5%
Staffing and Recruiting
6.3%
Sports
6.3%
Retail
6.3%
Management Consulting
6.3%
Other
62.5%
Computer Software
18.4%
Information Technology and Services
15.6%
Financial Services
14.5%
Marketing and Advertising
5.2%
Leisure, Travel & Tourism
3.4%
Other
42.9%
Alternatives
Discussions
Dynamics 365 Customer Insights has no discussions with answers
What is Hightouch used for?
1 Comment
JP
Hightouch is used for pushing data from your data warehouse to other tools/systems an SaaS tools. That process is called Reverse ETL or data activation. For...Read more
Hightouch has no more discussions with answers
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