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Compare Dynamics 365 Commerce and Shopify Plus

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At a Glance
Dynamics 365 Commerce
Dynamics 365 Commerce
Star Rating
(57)4.3 out of 5
Market Segments
Small-Business (45.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Commerce
Shopify Plus
Shopify Plus
Star Rating
(784)4.4 out of 5
Market Segments
Small-Business (68.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify Plus
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Shopify Plus excels in ease of use with a score of 9.0, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Dynamics 365 Commerce has a lower ease of use score of 7.6, which some reviewers mention can lead to a steeper learning curve.
  • Reviewers mention that Shopify Plus offers superior customization options with a score of 8.2, allowing businesses to tailor their storefronts effectively. Conversely, Dynamics 365 Commerce, with a customization score of 7.7, is noted by users as being less flexible in this area.
  • G2 users highlight Shopify Plus's robust payment processing capabilities, scoring 8.8, which reviewers say contributes to a seamless checkout experience. Dynamics 365 Commerce, while still strong at 8.4, is perceived by some users as having slightly less intuitive payment options.
  • Users on G2 report that Shopify Plus shines in its reporting and analytics features, scoring 8.2, which helps businesses track performance effectively. In comparison, Dynamics 365 Commerce has a higher reporting score of 8.6, but reviewers mention that its analytics can be complex to navigate.
  • Reviewers mention that Shopify Plus's multi-channel support, scoring 8.2, is particularly beneficial for businesses looking to integrate social commerce and mobile platforms. Dynamics 365 Commerce, with a score of 8.1, is noted for its capabilities but is seen as slightly less comprehensive in social media integration.
  • Users say that Shopify Plus's performance and reliability score of 8.8 is a significant advantage, with many reviewers praising its uptime and speed. In contrast, Dynamics 365 Commerce's score of 7.3 has led some users to express concerns about occasional performance issues during peak times.
Pricing
Entry-Level Pricing
Dynamics 365 Commerce
No pricing available
Shopify Plus
No pricing available
Free Trial
Dynamics 365 Commerce
No trial information available
Shopify Plus
No trial information available
Ratings
Meets Requirements
8.5
51
8.5
618
Ease of Use
7.7
53
9.0
621
Ease of Setup
8.5
27
8.7
440
Ease of Admin
8.5
17
8.8
387
Quality of Support
8.3
53
8.4
603
Has the product been a good partner in doing business?
7.6
17
8.5
383
Product Direction (% positive)
9.6
54
8.8
597
Features by Category
7.8
49
8.1
549
Headless Commerce
7.4
33
7.8
247
7.5
37
7.9
261
7.5
35
7.9
250
7.9
38
8.2
280
7.6
36
8.2
270
Generative AI
7.0
16
7.4
213
7.5
17
7.6
207
Agentic AI - E-Commerce Platforms
7.5
6
7.0
27
7.8
6
7.4
28
7.8
6
7.6
27
7.5
6
7.4
28
6.4
6
7.5
27
6.7
6
7.7
27
Merchandising/Marketing
8.0
41
8.4
455
8.1
42
8.5
477
7.8
41
7.9
468
7.3
41
7.9
481
7.5
41
7.9
453
8.0
41
7.7
441
7.6
38
8.0
453
Product Catalog
7.9
42
8.4
468
7.7
39
8.3
459
8.1
41
8.1
451
7.4
39
7.8
380
Order Process
8.0
39
8.6
466
8.0
39
8.2
452
7.9
38
8.3
451
8.2
38
8.8
460
8.4
38
8.6
458
7.9
38
8.1
448
8.3
42
8.0
446
8.1
36
8.2
403
Multi-Channel Support
8.0
39
8.2
419
8.2
41
8.6
442
7.7
43
8.2
410
8.2
42
8.4
445
7.7
39
7.7
366
7.1
39
8.2
393
7.7
40
7.5
362
Platform
7.6
39
8.4
418
7.8
41
8.2
462
7.9
38
8.4
447
7.8
40
8.5
453
8.4
39
8.2
455
8.3
40
8.7
447
8.2
37
8.3
366
8.3
38
8.6
429
8.0
37
7.8
394
7.7
37
8.2
377
7.6
36
8.5
414
7.6
38
8.7
449
Omnichannel CommerceHide 9 FeaturesShow 9 Features
Not enough data
8.1
88
Reporting
Not enough data
8.1
79
Not enough data
7.6
72
Omnichannel Features
Not enough data
8.4
76
Not enough data
8.2
75
Not enough data
7.9
77
Not enough data
8.1
79
Not enough data
8.0
76
Not enough data
8.7
81
Not enough data
7.5
75
Categories
Categories
Shared Categories
Dynamics 365 Commerce
Dynamics 365 Commerce
Shopify Plus
Shopify Plus
Dynamics 365 Commerce and Shopify Plus are categorized as E-Commerce Platforms
Unique Categories
Dynamics 365 Commerce
Dynamics 365 Commerce has no unique categories
Shopify Plus
Shopify Plus is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
Dynamics 365 Commerce
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
45.5%
Mid-Market(51-1000 emp.)
32.7%
Enterprise(> 1000 emp.)
21.8%
Shopify Plus
Shopify Plus
Small-Business(50 or fewer emp.)
68.4%
Mid-Market(51-1000 emp.)
28.2%
Enterprise(> 1000 emp.)
3.4%
Reviewers' Industry
Dynamics 365 Commerce
Dynamics 365 Commerce
Retail
12.7%
Information Technology and Services
10.9%
Accounting
7.3%
Food & Beverages
5.5%
Computer Software
5.5%
Other
58.2%
Shopify Plus
Shopify Plus
Retail
21.2%
Apparel & Fashion
13.6%
Consumer Goods
7.4%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.1%
Other
46.9%
Alternatives
Dynamics 365 Commerce
Dynamics 365 Commerce Alternatives
Shopify
Shopify
Add Shopify
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
BigCommerce
BigCommerce
Add BigCommerce
Shopify Plus
Shopify Plus Alternatives
BigCommerce
BigCommerce
Add BigCommerce
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Discussions
Dynamics 365 Commerce
Dynamics 365 Commerce Discussions
Monty the Mongoose crying
Dynamics 365 Commerce has no discussions with answers
Shopify Plus
Shopify Plus Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
Vikash  K.
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more