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Compare Dynamics 365 Commerce and Shopify 
At a Glance
Market Segments
Small-Business (47.4% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
$29/ per month
Dynamics 365 Commerce
Star Rating
(59)4.3 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 CommerceShopify
Star Rating
(4,970)4.4 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in user experience, with many praising its simple dashboard for managing various aspects of their online store. Users appreciate features like automatic product description generation and easy image editing, which save time and enhance the quality of their listings.
- Users say that Shopify's setup process is notably smooth, allowing for quick configuration of essential elements such as payments, shipping, and taxes without requiring extensive coding knowledge. This ease of setup is a significant advantage for small businesses looking to get started quickly.
- Reviewers mention that Dynamics 365 Commerce offers a unified commerce experience, integrating physical stores and e-commerce seamlessly. This omnichannel approach is beneficial for businesses that want to maintain consistency across various sales channels, although some users note that it can take time to fully adapt to the platform.
- According to verified reviews, Shopify's extensive app ecosystem is a standout feature, providing users with numerous options to enhance their store's functionality. This flexibility allows businesses to tailor their online presence to meet specific needs, which is particularly valued by small business owners.
- G2 reviewers highlight that while Dynamics 365 Commerce integrates well with other Microsoft tools, some users find it less intuitive compared to Shopify. The learning curve can be steep, but once mastered, it can significantly streamline operations for those already embedded in the Microsoft ecosystem.
- Users report that Shopify's customer support is generally well-rated, with many finding it responsive and helpful. In contrast, while Dynamics 365 Commerce also offers support, some users feel it could be improved, particularly for those who encounter challenges during implementation.
Pricing
Entry-Level Pricing
Dynamics 365 Commerce
No pricing availableFree Trial
Dynamics 365 Commerce
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.5
53
8.8
4,174
Ease of Use
7.7
55
8.9
4,200
Ease of Setup
8.4
29
8.8
2,487
Ease of Admin
8.5
17
8.9
2,300
Quality of Support
8.3
55
8.4
3,914
Has the product been a good partner in doing business?
7.6
17
8.8
2,257
Product Direction (% positive)
9.6
56
8.8
4,062
Features by Category
Headless Commerce
7.4
33
8.2
453
7.5
37
8.4
469
7.5
35
8.3
488
7.9
38
8.3
581
7.6
36
8.5
531
Generative AI
7.0
16
7.9
230
7.5
17
7.9
227
Agentic AI - E-Commerce Platforms
7.5
6
7.9
79
7.8
6
8.1
79
7.8
6
8.0
77
7.5
6
7.8
77
6.4
6
7.8
77
6.7
6
8.0
78
Merchandising/Marketing
8.0
41
8.6
3453
8.1
42
8.6
3482
7.8
41
8.3
3407
7.3
41
8.3
3366
7.5
41
8.4
3188
8.0
41
8.3
3122
7.6
38
8.2
3102
Product Catalog
7.9
42
8.6
3383
7.7
39
8.5
3322
8.1
41
8.5
3367
7.4
39
8.4
2730
Order Process
8.0
39
8.8
3460
8.0
39
8.6
3372
7.9
38
8.6
3322
8.2
38
8.9
3423
8.4
38
8.8
3414
7.9
38
8.5
3120
8.3
42
8.6
3200
8.1
36
8.5
2801
Multi-Channel Support
8.1
41
8.5
2991
8.2
41
8.8
3216
7.7
43
8.7
3017
8.2
42
8.5
3124
7.7
39
8.3
2444
7.1
39
8.4
2504
7.7
40
8.2
2318
Platform
7.6
39
8.3
2521
7.7
43
8.4
3204
8.0
39
8.6
3065
7.8
40
8.7
3171
8.4
40
8.5
3214
8.3
40
8.9
3181
8.2
37
8.4
2488
8.3
38
8.8
3097
8.0
37
8.4
2577
7.7
37
8.5
2547
7.6
36
8.7
2903
7.6
39
8.9
3204
Payment processing - Merchant of Record
Not enough data
8.6
29
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
7.9
28
Tax management - Merchant of Record
Not enough data
8.4
26
Not enough data
8.4
26
Not enough data
8.2
26
Security and Compliance - Merchant of Record
Not enough data
8.3
26
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.5
26
Administration - Merchant of Record
Not enough data
8.3
29
Not enough data
8.4
27
Not enough data
8.4
27
Categories
Categories
Shared Categories
Dynamics 365 Commerce and Shopify are categorized as E-Commerce Platforms
Unique Categories
Dynamics 365 Commerce has no unique categories
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.3%
Information Technology and Services
12.3%
Accounting
7.0%
Marketing and Advertising
5.3%
Food & Beverages
5.3%
Other
57.9%
Retail
26.1%
Apparel & Fashion
8.9%
Marketing and Advertising
7.4%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Alternatives
Discussions
Dynamics 365 Commerce has no discussions with answers
What is Shopify used for?
6 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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