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Compare Dynamics 365 Commerce and Shopify 
At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
No pricing available
$29/ per month
Dynamics 365 Commerce
Star Rating
(56)4.3 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 CommerceShopify
Star Rating
(4,805)4.4 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Dynamics 365 Commerce has a lower ease of use rating of 7.6, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify's payment processing features, particularly its automation and multi-currency support, score highly at 8.7 and 8.3 respectively. Users on G2 highlight that these features simplify cross-border transactions, whereas Dynamics 365 Commerce's payment options, while robust, do not match the same level of user satisfaction.
- G2 users indicate that Shopify's reporting and analytics capabilities are user-friendly, scoring 8.4, which helps businesses easily track performance. Conversely, Dynamics 365 Commerce received a slightly higher score of 8.6, but users report that the complexity of its analytics tools can be overwhelming for some small business owners.
- Reviewers say that Shopify's customer support is reliable, with a score of 9.0, which is crucial for businesses needing quick assistance. In comparison, Dynamics 365 Commerce has a quality of support rating of 8.4, with some users mentioning that response times can be slower.
- Users report that Shopify's customization options, scoring 8.4, allow for a high degree of flexibility in storefront design, which is particularly appealing to small businesses. On the other hand, Dynamics 365 Commerce, with a score of 7.7, is noted by reviewers as having more rigid customization capabilities, which may not meet the needs of all users.
- Reviewers mention that Shopify's strong focus on mobile commerce, scoring 8.8, makes it an excellent choice for businesses targeting mobile users. In contrast, Dynamics 365 Commerce, while also mobile-friendly with a score of 8.5, does not provide the same level of seamless mobile integration that Shopify users appreciate.
Pricing
Entry-Level Pricing
Dynamics 365 Commerce
No pricing availableFree Trial
Dynamics 365 Commerce
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.5
50
8.8
4,102
Ease of Use
7.6
52
8.9
4,127
Ease of Setup
8.7
26
8.8
2,418
Ease of Admin
8.5
16
8.9
2,273
Quality of Support
8.3
52
8.4
3,844
Has the product been a good partner in doing business?
7.6
16
8.8
2,230
Product Direction (% positive)
9.6
53
8.8
3,993
Features by Category
Headless Commerce
7.4
33
8.2
446
7.5
37
8.4
461
7.5
35
8.3
481
7.9
38
8.3
570
7.6
36
8.5
523
Generative AI
7.0
16
7.9
221
7.5
17
7.9
220
Agentic AI - E-Commerce Platforms
7.5
6
8.1
71
7.8
6
8.1
71
7.8
6
8.1
70
7.5
6
7.9
70
6.4
6
8.0
70
6.7
6
8.1
71
Merchandising/Marketing
8.0
41
8.6
3415
8.1
42
8.6
3463
7.8
41
8.3
3390
7.3
41
8.3
3347
7.5
41
8.4
3173
8.0
41
8.4
3107
7.6
38
8.2
3083
Product Catalog
7.9
42
8.6
3357
7.7
39
8.5
3307
8.1
41
8.5
3353
7.4
39
8.4
2722
Order Process
8.0
39
8.8
3435
8.0
39
8.6
3354
7.9
38
8.6
3311
8.2
38
8.9
3393
8.4
38
8.8
3386
7.9
38
8.5
3105
8.3
41
8.6
3177
8.1
36
8.5
2793
Multi-Channel Support
8.0
38
8.5
2980
8.2
41
8.8
3204
7.7
43
8.7
3008
8.2
42
8.5
3108
7.7
39
8.3
2435
7.1
39
8.4
2491
7.7
40
8.2
2306
Platform
7.6
39
8.3
2508
7.9
40
8.4
3173
7.9
37
8.6
3027
7.8
40
8.7
3159
8.4
39
8.5
3195
8.3
40
8.9
3162
8.2
37
8.4
2479
8.3
38
8.8
3085
8.0
37
8.4
2570
7.7
37
8.5
2535
7.6
36
8.7
2894
7.6
38
8.9
3184
Payment processing - Merchant of Record
Not enough data
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Tax management - Merchant of Record
Not enough data
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Security and Compliance - Merchant of Record
Not enough data
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Administration - Merchant of Record
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Categories
Categories
Shared Categories
Dynamics 365 Commerce and Shopify are categorized as E-Commerce Platforms
Unique Categories
Dynamics 365 Commerce has no unique categories
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.0%
Information Technology and Services
11.1%
Accounting
7.4%
Food & Beverages
5.6%
Computer Software
5.6%
Other
57.4%
Retail
26.3%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Alternatives
Discussions
Dynamics 365 Commerce has no discussions with answers
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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