# Dynamics 365 Commerce vs Pepperi Comparison | | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 61 | 45 | | **Largest Market Segment** | Small-Business (45.8% of reviews) | Mid-Market (51.2% of reviews) | | **Entry Level Price** | No pricing available | Custom | --- ## Top Pros & Cons ### Dynamics 365 Commerce Pros: - Ease of Use (6 reviews) - Easy Integration (4 reviews) Cons: - Expensive (6 reviews) - Complex Implementation (3 reviews) ### Pepperi **Not enough data** --- ## Ratings Comparison | Rating | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Meets Requirements** | 8.5 (54 reviews) | 8.7 (33 reviews) | | **Ease of Use** | 7.7 (57 reviews) | 8.7 (33 reviews) | | **Ease of Setup** | 8.3 (31 reviews) | 7.9 (28 reviews) | | **Ease of Admin** | 8.5 (17 reviews) | 7.9 (29 reviews) | | **Quality of Support** | 8.3 (56 reviews) | 8.7 (31 reviews) | | **Has the product been a good partner in doing business?** | 7.6 (17 reviews) | 9.2 (29 reviews) | | **Product Direction (% positive)** | 9.6 (57 reviews) | 8.1 (30 reviews) | --- ## Pricing ### Dynamics 365 Commerce #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Pepperi #### Entry-Level Pricing Plan: Custom Pricing Price: Custom Description: Pepperi pricing is tailored to fit your needs. Contact Pepperi and receive a customized quote. [Learn more about Pepperi](https://www.g2.com/products/pepperi/reviews) #### Free Trial No --- ## Features Comparison By Category ### Retail Execution | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Planning | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Strategy** | Not enough data | Not enough data | | **Activities** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | #### Execution | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Collaboration** | Not enough data | Not enough data | | **Field Execution** | Not enough data | Not enough data | | **Data Collection** | Not enough data | Not enough data | #### Performance | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Team** | Not enough data | Not enough data | | **Retailer** | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | ### Distribution ERP | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Accounting | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Chart of Accounts** | Not enough data | Not enough data | | **AP Automation** | Not enough data | Not enough data | | **AR Automation** | Not enough data | Not enough data | | **Journal Entries** | Not enough data | Not enough data | | **Tags & Dimensions** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Payment Batches** | Not enough data | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Settlements** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | #### Inventory | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Warehousing | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Locations** | Not enough data | Not enough data | | **Multi-Warehouse** | Not enough data | Not enough data | | **Third-Party** | Not enough data | Not enough data | #### Purchasing | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Demand** | Not enough data | Not enough data | | **Purchase Orders** | Not enough data | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | #### Sales & Marketing | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Customer Master** | Not enough data | Not enough data | | **ATP** | Not enough data | Not enough data | | **Order History** | Not enough data | Not enough data | | **Returns** | Not enough data | Not enough data | | **Credit Limits** | Not enough data | Not enough data | | **Pricing & Discounts** | Not enough data | Not enough data | #### Assembly | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **BOM** | Not enough data | Not enough data | | **Kitting** | Not enough data | Not enough data | | **Disassembly** | Not enough data | Not enough data | #### Logistics | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Picking & Packing** | Not enough data | Not enough data | | **Packaging** | Not enough data | Not enough data | | **Shipping** | Not enough data | Not enough data | | **Routing** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | #### HR | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Payroll** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Time & Attendance** | Not enough data | Not enough data | #### Generative AI | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Distribution ERP | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | ### Direct Store Delivery | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Route Planning | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Route optimizing** | Not enough data | Not enough data | | **Dynamic Routing** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **ETA** | Not enough data | Not enough data | #### Analytics | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Predictive analytics** | Not enough data | Not enough data | | **Management dashboard** | Not enough data | Not enough data | | **Costs** | Not enough data | Not enough data | #### Payments | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Sales orders** | Not enough data | Not enough data | | **Recieve payments** | Not enough data | Not enough data | | **Returns** | Not enough data | Not enough data | #### Route accounting | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Direct store distribution** | Not enough data | Not enough data | | **Pre-sales** | Not enough data | Not enough data | | **Delivery confirmation** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | 8.8/10 | 12 | #### Order Entry | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Entry** | Not enough data | 9.7 (10 reviews) | | **Register** | Not enough data | 9.7 (10 reviews) | | **Notifications** | Not enough data | 8.8 (8 reviews) | #### Order Tracking | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Shipping** | Not enough data | 8.7 (5 reviews) | | **Tracking** | Not enough data | Not enough data | | **Backorder** | Not enough data | 8.7 (5 reviews) | #### Inventory Management | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Stock Levels** | Not enough data | 9.5 (7 reviews) | | **Flow Of Goods** | Not enough data | 8.9 (6 reviews) | | **Reserving Goods** | Not enough data | 8.6 (6 reviews) | #### Customer Management | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Order Status** | Not enough data | 9.3 (7 reviews) | | **Information Access** | Not enough data | 8.3 (7 reviews) | | **Email Notifications** | Not enough data | 8.6 (7 reviews) | #### Subscription Management | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Payment Data** | Not enough data | 8.0 (5 reviews) | | **Payment Gateway** | Not enough data | 7.7 (5 reviews) | | **Billing** | Not enough data | Not enough data | | **Automatic Payments** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Field Sales | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Territory Mapping | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Custom Territory Mapping** | Not enough data | Not enough data | | **Strategic Selling** | Not enough data | Not enough data | | **Automatic Rep Assignment** | Not enough data | Not enough data | #### Route Planning | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Lead Priority** | Not enough data | Not enough data | | **Optimized Sales Routes** | Not enough data | Not enough data | | **Map Directions** | Not enough data | Not enough data | #### Sales Performance Management | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Gamification** | Not enough data | Not enough data | | **Performance Dashboards** | Not enough data | Not enough data | | **Sales Rep Tracker** | Not enough data | Not enough data | #### Presentation and Forms | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Video and Interactive Media** | Not enough data | Not enough data | | **Digital Contracts** | Not enough data | Not enough data | | **E-signature** | Not enough data | Not enough data | ### E-Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | 7.8/10 | 53 | | **Pepperi** | 7.6/10 | 9 | #### Headless Commerce | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Decoupling** | 7.4 (33 reviews) | Not enough data | | **REST APIs** | 7.5 (37 reviews) | Not enough data | | **Data Orchestration** | 7.5 (35 reviews) | Not enough data | | **Customization** | 7.9 (38 reviews) | Not enough data | | **Extensibility** | 7.6 (36 reviews) | Not enough data | #### Generative AI | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **AI Text Generation** | 7.0 (16 reviews) | Not enough data | | **AI Text Summarization** | 7.5 (17 reviews) | Not enough data | #### Agentic AI - E-Commerce Platforms | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Autonomous Task Execution** | 7.5 (6 reviews) | Not enough data | | **Cross-system Integration** | 7.8 (6 reviews) | Not enough data | | **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | | **Natural Language Interaction** | 7.5 (6 reviews) | Not enough data | | **Proactive Assistance** | 6.9 (7 reviews) | Not enough data | | **Decision Making** | 7.1 (7 reviews) | Not enough data | #### Merchandising/Marketing | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Storefront Design Tools** | 8.0 (41 reviews) | 6.5 (8 reviews) | | **Product Visualization** | 8.1 (42 reviews) | 6.9 (8 reviews) | | **Recommendations / Personalization** | 7.8 (41 reviews) | 7.0 (5 reviews) | | **Promotions and Discounts** | 7.3 (41 reviews) | 6.9 (6 reviews) | | **Shopping Cart Abandonment** | 7.5 (41 reviews) | 7.2 (6 reviews) | | **Product Reviews** | 8.0 (41 reviews) | Not enough data | | **SEO** | 7.6 (38 reviews) | Not enough data | #### Product Catalog | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Content Management** | 7.9 (42 reviews) | 7.9 (7 reviews) | | **Product Configuration** | 7.7 (39 reviews) | 7.2 (6 reviews) | | **Product Search and Filtering** | 8.1 (41 reviews) | 8.8 (7 reviews) | | **Intangible Products** | 7.4 (39 reviews) | Feature Not Available | #### Order Process | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Checkout Process** | 7.9 (40 reviews) | 8.3 (7 reviews) | | **Shipping Options** | 8.0 (39 reviews) | 8.0 (5 reviews) | | **Tax Display and Processing** | 7.9 (38 reviews) | Not enough data | | **Payment Processing** | 8.2 (38 reviews) | 6.7 (5 reviews) | | **Order Management** | 8.4 (38 reviews) | 7.2 (6 reviews) | | **Returns / Refunds** | 7.9 (38 reviews) | 8.0 (5 reviews) | | **Inventory Management** | 8.3 (42 reviews) | 8.1 (6 reviews) | | **Multi-Channel Fulfillment** | 8.1 (36 reviews) | Not enough data | #### Multi-Channel Support | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Omnichannel** | 8.1 (41 reviews) | Not enough data | | **Mobile** | 8.2 (41 reviews) | 7.9 (8 reviews) | | **Social Commerce** | 7.7 (43 reviews) | Not enough data | | **Customer Service** | 8.2 (42 reviews) | 7.7 (5 reviews) | | **Store Locator** | 7.7 (39 reviews) | Not enough data | | **3rd-Party Store Integration** | 7.1 (39 reviews) | Not enough data | | **B2B** | 7.7 (41 reviews) | 7.6 (7 reviews) | #### Platform | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **APIs** | 7.6 (39 reviews) | 8.3 (6 reviews) | | **Customization** | 7.6 (44 reviews) | 7.6 (7 reviews) | | **Integrations to Add-on Tools** | 8.0 (39 reviews) | 7.3 (5 reviews) | | **User Management** | 7.9 (41 reviews) | 8.0 (5 reviews) | | **Reporting / Analytics** | 8.5 (41 reviews) | 7.3 (5 reviews) | | **Security** | 8.3 (40 reviews) | 8.3 (6 reviews) | | **Multi-Site Management** | 8.2 (37 reviews) | 8.0 (5 reviews) | | **Admin Access Rights** | 8.3 (39 reviews) | 8.3 (6 reviews) | | **Test-to-Product Migration** | 8.0 (37 reviews) | Not enough data | | **Internationalization** | 7.7 (37 reviews) | 7.3 (5 reviews) | | **Cross Browser Support** | 7.6 (36 reviews) | 7.4 (7 reviews) | | **Performance and Reliability** | 7.6 (41 reviews) | 7.4 (7 reviews) | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Omnichannel Commerce | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Commerce** | N/A | N/A | | **Pepperi** | N/A | N/A | #### Reporting | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Reports & Analytics** | Not enough data | Not enough data | | **Data Transfer Tools** | Not enough data | Not enough data | #### Omnichannel Features | Feature | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Retail Management** | Not enough data | Not enough data | | **POS Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Service Integration** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | | **E-commerce Integration** | Not enough data | Not enough data | | **ERP Integration** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Unique to Pepperi (6):** [Direct Store Delivery Software](https://www.g2.com/categories/direct-store-delivery), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Retail Execution Software](https://www.g2.com/categories/retail-execution), [Field Sales Software](https://www.g2.com/categories/field-sales), [Order Management Software](https://www.g2.com/categories/order-management), [Distribution ERP Software](https://www.g2.com/categories/distribution-erp) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Commerce | Pepperi | |---|---|---| | **Small-Business** | 45.8% | 44.2% | | **Mid-Market** | 33.9% | 51.2% | | **Enterprise** | 20.3% | 4.7% | ### By Industry #### Dynamics 365 Commerce - **Information Technology and Services:** 11.9% - **Retail:** 11.9% - **Accounting:** 6.8% - **Financial Services:** 5.1% - **Food & Beverages:** 5.1% - **Computer Software:** 5.1% - **Marketing and Advertising:** 5.1% - **Business Supplies and Equipment:** 3.4% - **Computer & Network Security:** 3.4% - **Machinery:** 3.4% - **Other:** 39.0% #### Pepperi - **Apparel & Fashion:** 18.6% - **Wholesale:** 11.6% - **Consumer Goods:** 11.6% - **Food & Beverages:** 11.6% - **Luxury Goods & Jewelry:** 7.0% - **Cosmetics:** 7.0% - **Retail:** 4.7% - **Accounting:** 2.3% - **Alternative Medicine:** 2.3% - **Business Supplies and Equipment:** 2.3% - **Other:** 20.9% --- ## Alternatives ### Alternatives to Dynamics 365 Commerce - [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews) - [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1873 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews) - [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews) ### Alternatives to Pepperi - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3820 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (432 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews) --- ## Top Discussions ### Dynamics 365 Commerce No discussions available for this product. ### Pepperi No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-commerce-vs-pepperi)