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Compare Dynamics 365 Commerce and commercetools 
At a Glance
Market Segments
Small-Business (45.5% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Dynamics 365 Commerce
Star Rating
(57)4.3 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Commercecommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in ease of use with a score of 9.1, while Dynamics 365 Commerce lags behind at 7.6. Reviewers mention that the intuitive interface of commercetools significantly enhances the user experience.
- Reviewers mention that commercetools offers superior product direction with a perfect score of 10.0, indicating strong confidence in its future development. In contrast, Dynamics 365 Commerce received a score of 9.4, suggesting a solid but slightly less optimistic outlook.
- Users on G2 highlight the robust API capabilities of commercetools, scoring 7.8, which allows for extensive customization and integration. Meanwhile, Dynamics 365 Commerce's API capabilities are rated lower, indicating potential limitations in flexibility for developers.
- Reviewers say that the checkout process in Dynamics 365 Commerce is rated at 8.1, which is commendable, but users report that commercetools offers a more streamlined experience, contributing to higher conversion rates.
- G2 users mention that the reporting and analytics features of Dynamics 365 Commerce score 8.6, providing valuable insights for businesses. However, users report that commercetools, while effective, does not match the depth of analytics offered by Dynamics 365 Commerce.
- Users say that the multi-channel support in Dynamics 365 Commerce, rated at 8.0, is robust, but commercetools shines with its flexibility in omnichannel strategies, allowing businesses to adapt quickly to market changes.
Pricing
Entry-Level Pricing
Dynamics 365 Commerce
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Dynamics 365 Commerce
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.5
51
9.5
10
Ease of Use
7.7
53
9.2
10
Ease of Setup
8.5
27
9.4
8
Ease of Admin
8.5
17
8.8
7
Quality of Support
8.3
53
9.2
10
Has the product been a good partner in doing business?
7.6
17
9.3
7
Product Direction (% positive)
9.6
54
10.0
9
Features by Category
Headless Commerce
7.4
33
Not enough data
7.5
37
Not enough data
7.5
35
Not enough data
7.9
38
Not enough data
7.6
36
Not enough data
Generative AI
7.0
16
Not enough data
7.5
17
Not enough data
Agentic AI - E-Commerce Platforms
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.4
6
Not enough data
6.7
6
Not enough data
Merchandising/Marketing
8.0
41
Not enough data
8.1
42
Not enough data
7.8
41
Not enough data
7.3
41
Not enough data
7.5
41
Not enough data
8.0
41
Not enough data
7.6
38
Feature Not Available
Product Catalog
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.4
39
Not enough data
Order Process
8.0
39
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
8.2
38
Not enough data
8.4
38
Not enough data
7.9
38
Not enough data
8.3
42
Not enough data
8.1
36
Not enough data
Multi-Channel Support
8.0
39
Not enough data
8.2
41
Not enough data
7.7
43
Not enough data
8.2
42
9.7
5
7.7
39
Not enough data
7.1
39
Not enough data
7.7
40
Not enough data
Platform
7.6
39
Not enough data
7.8
41
Not enough data
7.9
38
8.7
5
7.8
40
Not enough data
8.4
39
Not enough data
8.3
40
Not enough data
8.2
37
Not enough data
8.3
38
Not enough data
8.0
37
Not enough data
7.7
37
Not enough data
7.6
36
Not enough data
7.6
38
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Commerce and commercetools are categorized as E-Commerce Platforms
Unique Categories
Dynamics 365 Commerce has no unique categories
commercetools has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.7%
Information Technology and Services
10.9%
Accounting
7.3%
Food & Beverages
5.5%
Computer Software
5.5%
Other
58.2%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
Dynamics 365 Commerce has no discussions with answers
commercetools has no discussions with answers
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