# Microsoft Dynamics 365 Supply Chain Management vs Mitel Comparison | | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Star Rating** | 3.7 out of 5 | 3.8 out of 5 | | **Total Reviews** | 103 | 235 | | **Largest Market Segment** | Mid-Market (41.2% of reviews) | Mid-Market (45.9% of reviews) | | **Entry Level Price** | No pricing available | $20.99 /user/month | --- ## Top Pros & Cons ### Microsoft Dynamics 365 Supply Chain Management Pros: - Accurate Data (1 reviews) - Customizability (1 reviews) Cons: - Expensive (1 reviews) - Lacking Features (1 reviews) ### Mitel Pros: - Ease of Use (2 reviews) - Easy Setup (2 reviews) Cons: - Performance Issues (2 reviews) - Software Bugs (2 reviews) --- ## Ratings Comparison | Rating | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Meets Requirements** | 7.7 (86 reviews) | 8.1 (191 reviews) | | **Ease of Use** | 7.0 (86 reviews) | 7.8 (192 reviews) | | **Ease of Setup** | 6.7 (28 reviews) | 7.3 (133 reviews) | | **Ease of Admin** | 7.4 (27 reviews) | 7.3 (131 reviews) | | **Quality of Support** | 7.5 (79 reviews) | 7.2 (175 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (28 reviews) | 7.4 (131 reviews) | | **Product Direction (% positive)** | 7.5 (83 reviews) | 6.2 (182 reviews) | --- ## Pricing ### Microsoft Dynamics 365 Supply Chain Management #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Mitel #### Entry-Level Pricing Plan: Essentials Price: $20.99 /user/month Description: PBX Features, Collaboration, Conferencing [Browse all 4 editions](https://www.g2.com/products/mitel/pricing) #### Free Trial No --- ## Features Comparison By Category ### Call & Contact Center | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | N/A | N/A | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Call Reporting** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Call Whispering** | Not enough data | Not enough data | | **Callback Scheduling** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Call Tagging** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Call Transcription** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Manual Dialer** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Progressive Dialer** | Not enough data | Not enough data | | **Voice Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Outbound Call Center** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **AI Summarization** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Inbound Call Center** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Predictive Dialer** | Not enough data | Not enough data | | **Blended Call Center** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | N/A | N/A | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Accounting | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | 7.9/10 | 46 | | **Mitel** | N/A | N/A | #### General Ledger | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Journal Entries** | 7.9 (33 reviews) ✓ Verified | Not enough data | | **Tags / Dimensions** | 7.9 (32 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.2 (21 reviews) ✓ Verified | Not enough data | #### AI Assistant - Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Accounting Assistant** | Not enough data | Not enough data | #### Accounts Receivable | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Invoice Customization** | 8.1 (34 reviews) ✓ Verified | Not enough data | | **AR Automation** | 7.7 (29 reviews) ✓ Verified | Not enough data | | **Collections Automation** | 8.1 (28 reviews) ✓ Verified | Not enough data | #### Accounts Payable | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AP Automation** | 8.3 (34 reviews) ✓ Verified | Not enough data | | **Payment Processing** | 8.1 (26 reviews) ✓ Verified | Not enough data | | **Purchase Orders** | 8.2 (38 reviews) ✓ Verified | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | #### Other Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inventory Tracking / Ordering** | 8.3 (30 reviews) ✓ Verified | Not enough data | | **Inventory Pricing and Costing** | 8.0 (32 reviews) ✓ Verified | Not enough data | | **Inventory Reporting** | 8.1 (30 reviews) ✓ Verified | Not enough data | | **Multi-Entity / Consolidation** | 7.8 (29 reviews) ✓ Verified | Not enough data | | **Recognition Rules** | 7.5 (26 reviews) ✓ Verified | Not enough data | | **Reconciliations** | 7.6 (25 reviews) ✓ Verified | Not enough data | | **Payroll** | 8.6 (22 reviews) ✓ Verified | Not enough data | | **Time and Expense** | 7.9 (30 reviews) ✓ Verified | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Financial Statements** | 8.2 (33 reviews) ✓ Verified | Not enough data | | **Custom Reporting** | 7.3 (28 reviews) ✓ Verified | Not enough data | | **Budgeting / Forecasting** | 7.8 (28 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (36 reviews) ✓ Verified | Not enough data | | **Financial Reporting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Platform | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customization** | 7.5 (36 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 7.3 (35 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 7.4 (38 reviews) ✓ Verified | Not enough data | | **Internationalization** | 7.7 (30 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 7.6 (37 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 7.5 (33 reviews) ✓ Verified | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Integration | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Data Import and Export Tools** | 7.4 (32 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.2 (20 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 6.8 (27 reviews) ✓ Verified | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | #### Cash Flow | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Track Cash Flow** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Income and Expenses** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **File Exports** | 8.3 (5 reviews) ✓ Verified | Not enough data | #### Budgeting & Forecasting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Budgeting / Forecasting** | 7.8 (28 reviews) ✓ Verified | Not enough data | | **Data Import** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Versioning** | Not enough data | Not enough data | | **Historical Data** | 8.0 (5 reviews) ✓ Verified | Not enough data | #### Revenue | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Revenue Types** | Not enough data | Not enough data | | **Revenue Allocation** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | #### Payroll | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Direct Deposit** | Not enough data | Not enough data | | **Check/W-2 Printing** | Not enough data | Not enough data | | **Tax Calculation** | Not enough data | Not enough data | | **Reporting and Dashboards** | Not enough data | Not enough data | #### AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Data Extraction** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Expense Management** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Support Chatbots** | Not enough data | Not enough data | | **Bank Reconciliations** | Not enough data | Not enough data | | **Report Generation** | Not enough data | Not enough data | | **Customizable Alerts** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Tax Management** | Not enough data | Not enough data | | **Fixed Asset Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Sales Order Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Financial Consolidation & Close Management** | Not enough data | Not enough data | | **Transaction Management** | Not enough data | Not enough data | #### Mobile Applications - Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Cloud Integration** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **UI** | Not enough data | Not enough data | | **Offline** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | #### Agentic AI - Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Multi-Location** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Accounts Payable** | Not enough data | Not enough data | | **Fund Accounting** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Chart of Accounts** | Not enough data | Not enough data | | **Project Accounting** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Accounts Receivable** | Not enough data | Not enough data | | **Recurring/Subscription Billing** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Income & Balance Sheet** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Currency Conversion** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Estimating** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Automatic Billing** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **For Distributors** | Not enough data | Not enough data | | **Bills of Material** | Not enough data | Not enough data | | **Financial Data Protection** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **For CPA Firms** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Cash Flow Analysis** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Multi-Company** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | ### Process ERP | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | 8.6/10 | 5 | | **Mitel** | N/A | N/A | #### Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Chart of Accounts** | Not enough data | Not enough data | | **AP Automation** | Not enough data | Not enough data | | **AR Automation** | Not enough data | Not enough data | | **Journal Entries** | Not enough data | Not enough data | | **Tags & Dimensions** | 8.7 (5 reviews) | Not enough data | | **Cash Management** | 8.3 (5 reviews) | Not enough data | | **Payment Batches** | Not enough data | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Settlements** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | #### Inventory & Warehouse | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | 9.0 (5 reviews) | Not enough data | | **Inventory Forecasting** | 8.7 (5 reviews) | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Shelf Life** | 8.0 (5 reviews) | Not enough data | | **Traceability** | Not enough data | Not enough data | | **Hazardous Materials** | Not enough data | Not enough data | #### Purchasing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Demand** | 8.3 (5 reviews) | Not enough data | | **Purchase Orders** | 9.3 (5 reviews) | Not enough data | | **In Transit** | 8.3 (5 reviews) | Not enough data | | **Receiving** | 9.0 (5 reviews) | Not enough data | #### Sales & Marketing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customer Master** | 9.0 (5 reviews) | Not enough data | | **ATP** | Not enough data | Not enough data | | **Order History** | 8.7 (5 reviews) | Not enough data | | **Returns** | 8.7 (5 reviews) | Not enough data | | **Credit Limits** | Not enough data | Not enough data | | **Pricing & Discounts** | 8.3 (5 reviews) | Not enough data | #### Manufacturing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **MRP** | 8.7 (5 reviews) | Not enough data | | **Formulas & Recipes** | 8.7 (5 reviews) | Not enough data | | **MPS** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | | **WIP** | 8.0 (5 reviews) | Not enough data | | **Work Orders** | Not enough data | Not enough data | | **Co-Products & By-Products** | Not enough data | Not enough data | | **Batch Management** | Not enough data | Not enough data | #### Quality Management | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inspections** | 8.7 (5 reviews) | Not enough data | | **Rework** | Not enough data | Not enough data | | **Waste** | Not enough data | Not enough data | | **Defects** | Not enough data | Not enough data | | **Recalls** | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | | **Customer Requirements** | Not enough data | Not enough data | #### Distribution | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Picking & Packing** | Not enough data | Not enough data | | **Custom Packing** | Not enough data | Not enough data | | **Labelling** | Not enough data | Not enough data | | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | #### HR | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Payroll** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Time & Attendance** | Not enough data | Not enough data | #### Generative AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Process ERP | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Mixed Mode ERP | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | N/A | N/A | #### Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Chart of Accounts** | Not enough data | Not enough data | | **AP Automation** | Not enough data | Not enough data | | **AR Automation** | Not enough data | Not enough data | | **Journal Entries** | Not enough data | Not enough data | | **Tags & Dimensions** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Payment Batches** | Not enough data | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Settlements** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | #### Inventory & Warehouse | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Purchasing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Demand** | Not enough data | Not enough data | | **Purchase Orders** | Not enough data | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | #### Sales & Marketing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customer Master** | Not enough data | Not enough data | | **ATP** | Not enough data | Not enough data | | **Order History** | Not enough data | Not enough data | | **Returns** | Not enough data | Not enough data | | **Credit Limits** | Not enough data | Not enough data | | **Pricing & Discounts** | Not enough data | Not enough data | #### Discrete Manufacturing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **MRP** | Not enough data | Not enough data | | **MPS** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | | **WIP** | Not enough data | Not enough data | | **Work Orders** | Not enough data | Not enough data | | **BOM** | Not enough data | Not enough data | #### Process Manufacturing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Formulas & Recipes** | Feature Not Available | Not enough data | | **Co-Products & By-Products** | Not enough data | Not enough data | | **Batch Management** | Not enough data | Not enough data | #### ETO Manufacturing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Engineering** | Feature Not Available | Not enough data | | **Product Configuration** | Not enough data | Not enough data | | **Concurrent Engineering** | Not enough data | Not enough data | #### Quality Management | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inspections** | Feature Not Available | Not enough data | | **Rework** | Feature Not Available | Not enough data | | **Waste** | Not enough data | Not enough data | | **Defects** | Not enough data | Not enough data | #### Service | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Field Service** | Not enough data | Not enough data | | **Warranty Management** | Feature Not Available | Not enough data | | **Maintenance** | Not enough data | Not enough data | #### Distribution | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Picking & Packing** | Not enough data | Not enough data | | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | #### HR | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Payroll** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Time & Attendance** | Not enough data | Not enough data | #### Generative AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Mixed Mode ERP | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Discrete ERP | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | N/A | N/A | #### Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Chart of Accounts** | Not enough data | Not enough data | | **AP Automation** | Not enough data | Not enough data | | **AR Automation** | Not enough data | Not enough data | | **Journal Entries** | Not enough data | Not enough data | | **Tags & Dimensions** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Payment Batches** | Feature Not Available | Not enough data | | **Payments Scheduling** | Feature Not Available | Not enough data | | **Payment Settlements** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | #### Inventory & Warehouse | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Purchasing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Demand** | Not enough data | Not enough data | | **Purchase Orders** | Not enough data | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | #### Sales & Marketing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customer Master** | Not enough data | Not enough data | | **ATP** | Not enough data | Not enough data | | **Order History** | Not enough data | Not enough data | | **Returns** | Not enough data | Not enough data | | **Credit Limits** | Not enough data | Not enough data | | **Pricing & Discounts** | Not enough data | Not enough data | #### Manufacturing | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **WIP** | Not enough data | Not enough data | | **Work Orders** | Not enough data | Not enough data | | **MRP** | Not enough data | Not enough data | | **BOM** | Not enough data | Not enough data | | **MPS** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | #### Quality Management | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Inspections** | Not enough data | Not enough data | | **Rework** | Not enough data | Not enough data | | **Waste** | Not enough data | Not enough data | | **Defects** | Not enough data | Not enough data | #### Distribution | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Picking & Packing** | Not enough data | Not enough data | | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | #### HR | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Payroll** | Not enough data | Not enough data | | **Workforce Management** | Feature Not Available | Not enough data | | **Time & Attendance** | Not enough data | Not enough data | #### Generative AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Discrete ERP | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Contact Center | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | 7.8/10 | 25 | #### Channels | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Voice** | Not enough data | 8.3 (20 reviews) ✓ Verified | | **Social** | Not enough data | 7.0 (9 reviews) ✓ Verified | | **Web Chat** | Not enough data | 6.8 (10 reviews) ✓ Verified | | **Mobile SMS** | Not enough data | 7.1 (12 reviews) ✓ Verified | | **Email** | Not enough data | 7.4 (12 reviews) ✓ Verified | #### Generative AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Text-to-Speech** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Functions | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Session Routing** | Not enough data | 8.3 (10 reviews) ✓ Verified | | **Session Queuing** | Not enough data | 7.8 (10 reviews) ✓ Verified | | **Concurrent Calling** | Not enough data | 8.7 (9 reviews) ✓ Verified | | **Speech Analytics** | Not enough data | 8.2 (10 reviews) ✓ Verified | | **Auto Dialer** | Not enough data | 7.7 (10 reviews) ✓ Verified | | **IVR** | Not enough data | 9.5 (13 reviews) ✓ Verified | | **Inbound Screen Pop** | Not enough data | 9.1 (13 reviews) ✓ Verified | | **Persistent Data** | Not enough data | 9.1 (9 reviews) ✓ Verified | | **Predictive Dialer** | Not enough data | Not enough data | | **Automated Routing** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | #### Agentic AI - Contact Center | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | #### Administrative | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Session Summary Notes** | Not enough data | 8.3 (7 reviews) ✓ Verified | | **Administrator Access** | Not enough data | 7.1 (7 reviews) ✓ Verified | | **Reporting & Dashboards** | Not enough data | 7.1 (7 reviews) ✓ Verified | | **Session Recording** | Not enough data | 9.0 (7 reviews) ✓ Verified | | **Agent Scheduling and Assignment** | Not enough data | 7.3 (5 reviews) ✓ Verified | | **Callback Scheduling** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Call Reporting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **API** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Quality Management** | Not enough data | Not enough data | | **Agent Interface** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | ### ERP Systems | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | 8.7/10 | 7 | | **Mitel** | N/A | N/A | #### Accounting | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AP Automation** | 9.4 (6 reviews) ✓ Verified | Not enough data | | **AR Automation** | 9.2 (6 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Budgeting / Forecasting** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Collections Automation** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Financial Statements** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Invoice Customization** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Journal Entries** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Monitor Cash Positions** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Multi-Entity / Consolidation** | Not enough data | Not enough data | | **Payment Processing** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Recognition Rules** | Not enough data | Not enough data | | **Reconciliations** | Not enough data | Not enough data | | **Tags / Dimensions** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Batches** | Not enough data | Not enough data | | **Payment Settlements ** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | #### Back Office | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Allocation** | Not enough data | Not enough data | | **Asset Register** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Lean Management** | Not enough data | Not enough data | | **Maintenance** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Organization Management** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Payroll** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Portfolio Mix** | Not enough data | Not enough data | | **Purchase Orders** | 9.0 (7 reviews) ✓ Verified | Not enough data | | **Requisition** | 9.4 (6 reviews) ✓ Verified | Not enough data | | **Shift Scheduling** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Sourcing** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Status** | 9.0 (7 reviews) ✓ Verified | Not enough data | | **Time & Attendance Tracking** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Warranty Management** | Feature Not Available | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Time Off Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Supply Chain Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Enterprise Asset Management** | Not enough data | Not enough data | | **Sales Management** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Distribution Management** | Not enough data | Not enough data | | **Marketing Management** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | #### Front Office | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **ATP** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Checkout Process** | 8.6 (6 reviews) | Not enough data | | **Configuration Rules** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Contact & Account Management** | 8.8 (7 reviews) ✓ Verified | Not enough data | | **Customer Portal** | 8.6 (6 reviews) | Not enough data | | **Field Service Booking** | 9.7 (5 reviews) | Not enough data | | **Field Service Dispatch** | 8.7 (5 reviews) | Not enough data | | **Product & Price List Management** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Product Catalog** | 8.9 (6 reviews) | Not enough data | | **Promotions and Discounts** | Not enough data | Not enough data | | **Quote & Order Management** | 9.2 (6 reviews) ✓ Verified | Not enough data | | **Returns / Refunds** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Storefront Design Tools** | Not enough data | Not enough data | | **Territory & Quota Management** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Tickets** | Not enough data | Not enough data | | **Visual Configuration** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | #### Integration | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Breadth of Partner Applications** | Not enough data | Not enough data | | **Data Import and Export Tools** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **Productivity Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | #### Logistics | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Centralized Inventory Database** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **In Transit** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Inventory Forecasting** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Inventory Pricing and Costing** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Inventory Reporting** | 9.2 (6 reviews) ✓ Verified | Not enough data | | **Inventory Tracking / Ordering** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Picking Methods** | Not enough data | Not enough data | | **Picking Planning** | Not enough data | Not enough data | | **Receiving** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Shipping Options** | Not enough data | Not enough data | | **Manufacturing Planning** | Not enough data | Not enough data | #### Platform | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customization** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Internationalization** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Production | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **BOM** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Defects** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Identify Demand** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Inspections** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Manage Resources** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **MPS** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **MRP** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Production Plans** | Not enough data | Not enough data | | **Rework** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | | **Waste** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **WIP** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Custom Reporting** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Integration** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Generative AI | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - ERP Systems | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Decision Making** | Not enough data | Not enough data | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Integrated Business Operations** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Bills of Material** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Business Intelligence** | Not enough data | Not enough data | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | 8.0/10 | 14 | | **Mitel** | N/A | N/A | #### Warehouse Definition | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Locations** | Not enough data | Not enough data | | **Visualization** | Not enough data | Not enough data | | **Warehouse Slotting** | Not enough data | Not enough data | #### Logistics | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Cross Docking** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | | **Pick & Pack** | Not enough data | Not enough data | #### Analytics | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Worker performance** | Feature Not Available | Not enough data | | **Error Tracking** | Not enough data | Not enough data | | **Procurement analytics** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Warranty Tracking** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Customer Portal** | Not enough data | Not enough data | | **Cycle Counting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Batch Processing** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Supply Chain Management** | Not enough data | Not enough data | | **3PL Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Inventory Optimization** | Not enough data | Not enough data | | **Dock Management** | Not enough data | Not enough data | | **Labor Management** | Not enough data | Not enough data | | **Picking & Routing** | Not enough data | Not enough data | | **Kitting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Space Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Yard Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Shipping Labels** | Not enough data | Not enough data | | **Ordering Automation** | Not enough data | Not enough data | | **Barcoding/RFID** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Centralized Inventory Database** | 8.8 (12 reviews) ✓ Verified | Not enough data | | **Inventory Level Dashboards** | 8.1 (12 reviews) ✓ Verified | Not enough data | | **Stock History Reporting** | 8.0 (9 reviews) ✓ Verified | Not enough data | | **Low Stock Notifications** | 7.6 (9 reviews) ✓ Verified | Not enough data | | **Bundles, Kits, & Variants** | 8.0 (9 reviews) ✓ Verified | Not enough data | | **Asset Tracking** | 7.8 (12 reviews) ✓ Verified | Not enough data | | **Inventory Forecasting** | 7.7 (11 reviews) ✓ Verified | Not enough data | | **eCommerce Integrations** | 7.9 (11 reviews) ✓ Verified | Not enough data | | **Accounting Integrations** | 7.9 (12 reviews) ✓ Verified | Not enough data | | **Data Exporting / Importing** | 8.2 (13 reviews) ✓ Verified | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | 7.8/10 | 133 | #### Platform Basics - VoIP Providers | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Fax Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Call Center Integration** | Not enough data | Not enough data | #### Basic Communication | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Phone Calls** | Not enough data | 8.5 (121 reviews) ✓ Verified | | **Video Calls** | Not enough data | 7.0 (35 reviews) ✓ Verified | | **Instant Messaging** | Not enough data | 6.9 (53 reviews) ✓ Verified | | **Screen Sharing** | Not enough data | 7.3 (48 reviews) ✓ Verified | | **Conference Calls** | Not enough data | 8.0 (85 reviews) ✓ Verified | | **Desk-to-Desk Calls** | Not enough data | 9.0 (115 reviews) ✓ Verified | | **SMS Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **SIP Trunking** | Not enough data | Not enough data | #### Agentic AI - VoIP Providers | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Software Pairing** | Not enough data | 7.0 (54 reviews) ✓ Verified | | **Browser Extension** | Not enough data | 7.4 (49 reviews) ✓ Verified | | **Individual Download** | Not enough data | 7.7 (57 reviews) ✓ Verified | #### Advanced Features | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Hold Music** | Not enough data | 7.7 (90 reviews) ✓ Verified | | **Automated Attendants** | Not enough data | 8.0 (97 reviews) ✓ Verified | | **VOiP Number** | Not enough data | 8.8 (106 reviews) | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Live Chat** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Virtual Call Center** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Call Reporting** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Customizable Caller ID** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Callback Scheduling** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Call Conferencing** | Not enough data | Not enough data | | **Call Disposition** | Not enough data | Not enough data | | **Predictive Dialer** | Not enough data | Not enough data | | **Spam Blocker** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Caller Profiles** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **VoIP Connection** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Text to Speech** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Call Queues** | Not enough data | Not enough data | | **Call Screening** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Online Voice Transmission** | Not enough data | Not enough data | | **Unified Communications** | Not enough data | Not enough data | | **Voicemail Transcription** | Not enough data | Not enough data | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | 7.7/10 | 17 | #### Agentic AI - UCaaS Platforms | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Extensions | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Tenancy Flexibility** | Not enough data | 7.0 (9 reviews) ✓ Verified | | **Native VoIP** | Not enough data | 8.0 (9 reviews) ✓ Verified | | **CCaaS Option** | Not enough data | 7.3 (8 reviews) ✓ Verified | #### Features | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Voicemail to Email** | Not enough data | 8.8 (13 reviews) ✓ Verified | | **Voicemail to SMS** | Not enough data | Feature Not Available | | **File Sharing** | Not enough data | 7.0 (5 reviews) ✓ Verified | | **Voice Conferencing** | Not enough data | 8.0 (11 reviews) ✓ Verified | | **Video Conferencing** | Not enough data | 8.1 (9 reviews) ✓ Verified | | **Conference Transcripts** | Not enough data | Feature Not Available | | **Electronic Faxes** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Virtual Voicemail** | Not enough data | Not enough data | #### Additional Functionality | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Trend Analysis** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Virtual Backgrounds** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Group Messaging** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Multi-User Collaboration** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A | | **Mitel** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Unique to Microsoft Dynamics 365 Supply Chain Management (6):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [Accounting Software](https://www.g2.com/categories/accounting), [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Process ERP Software](https://www.g2.com/categories/process-erp) **Unique to Mitel (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center) --- ## Reviewer Demographics ### By Company Size | Segment | Microsoft Dynamics 365 Supply Chain Management | Mitel | |---|---|---| | **Small-Business** | 24.7% | 45.0% | | **Mid-Market** | 41.2% | 45.9% | | **Enterprise** | 34.0% | 9.1% | ### By Industry #### Microsoft Dynamics 365 Supply Chain Management - **Information Technology and Services:** 14.3% - **Accounting:** 6.1% - **Consumer Goods:** 5.1% - **Retail:** 5.1% - **Marketing and Advertising:** 4.1% - **Construction:** 4.1% - **Computer Software:** 4.1% - **Hospital & Health Care:** 4.1% - **Food Production:** 3.1% - **Staffing and Recruiting:** 3.1% - **Other:** 46.9% #### Mitel - **Information Technology and Services:** 6.8% - **Insurance:** 5.9% - **Financial Services:** 5.9% - **Construction:** 4.5% - **Real Estate:** 4.5% - **Non-Profit Organization Management:** 3.6% - **Hospital & Health Care:** 3.2% - **Education Management:** 3.2% - **Medical Practice:** 2.7% - **Legal Services:** 2.7% - **Other:** 56.8% --- ## Alternatives ### Alternatives to Microsoft Dynamics 365 Supply Chain Management - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1061 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (945 reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) — 3.9/5 stars (733 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4901 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2020 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (353 reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (542 reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) — 3.8/5 stars (56 reviews) - [Oracle JD Edwards EnterpriseOne](https://www.g2.com/products/oracle-jd-edwards-enterpriseone/reviews) — 3.8/5 stars (101 reviews) - [Infor CloudSuite SyteLine](https://www.g2.com/products/infor-cloudsuite-syteline/reviews) — 3.9/5 stars (61 reviews) ### Alternatives to Mitel - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1423 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews) - [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3611 reviews) - [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (257 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4201 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews) --- ## Top Discussions ### Microsoft Dynamics 365 Supply Chain Management No discussions available for this product. ### Mitel - Title: [Password Policy & Mobile Client](https://www.g2.com/discussions/password-policy-mobile-client) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hello Thomas. Thank you for starting this discussion! I have asked internally regarding our password policies, but did you know we now allow..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-dynamics-365-supply-chain-management-vs-mitel)