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At a Glance
Market Segments
Small-Business (77.8% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Duplicati
Star Rating
(18)4.4 out of 5
Market Segments
Small-Business (77.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DuplicatiMSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MSP360 Backup excels in ease of use with a score of 8.7, making it a preferred choice for small businesses looking for a straightforward backup solution. In contrast, Duplicati's ease of use score is lower at 7.8, which some users find less intuitive.
- Reviewers mention that MSP360 Backup offers superior quality of support with a score of 8.5, highlighting responsive customer service and helpful resources. Duplicati, however, has a lower support score of 7.4, leading some users to express frustration with the availability of assistance.
- G2 users indicate that MSP360 Backup's real-time sync feature, rated at 8.6, is highly effective for keeping files updated across devices. Duplicati's real-time sync score of 7.9 suggests it may not perform as reliably in this area, with some users noting delays in synchronization.
- Users on G2 report that MSP360 Backup's disaster recovery capabilities are robust, scoring 8.8, which is crucial for businesses needing reliable recovery options. Duplicati's score of 8.3 indicates it may not be as comprehensive, with some users mentioning limitations in recovery scenarios.
- Reviewers mention that MSP360 Backup's scheduled backups feature is highly rated at 9.4, allowing for flexible backup planning. In contrast, Duplicati's score of 8.3 suggests that users may find its scheduling options less versatile.
- Users say that MSP360 Backup's storage formats compatibility is rated at 9.2, providing a wide range of options for data storage. Duplicati, with a score of 9.8, does shine in this area, but some users report that the variety can lead to confusion in setup.
Pricing
Entry-Level Pricing
Duplicati
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Duplicati
No trial information availableMSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.0
15
9.2
447
Ease of Use
7.8
16
8.7
448
Ease of Setup
Not enough data
8.9
333
Ease of Admin
Not enough data
8.9
320
Quality of Support
7.4
13
8.6
338
Has the product been a good partner in doing business?
Not enough data
8.9
283
Product Direction (% positive)
9.2
15
8.7
428
Features by Category
Compatibility
Not enough data
9.5
139
Not enough data
9.2
105
Not enough data
8.8
96
Not enough data
8.8
83
Management
Not enough data
9.0
121
Not enough data
9.0
120
Not enough data
9.1
136
Not enough data
9.5
129
Not enough data
8.9
120
Compliance
Not enough data
9.2
125
Not enough data
9.2
124
Not enough data
8.7
98
Agentic AI - Server Backup
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Functionality
7.9
8
8.6
80
9.7
6
9.4
100
8.8
8
9.4
103
8.3
8
9.0
89
Not enough data
7.3
32
Compatibility
9.0
7
9.4
92
10.0
6
9.3
94
8.6
7
9.0
97
Management
7.5
6
Feature Not Available
9.8
8
9.0
94
9.2
8
9.2
96
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Functionality
Not enough data
9.5
16
Not enough data
7.5
16
Not enough data
7.8
16
Not enough data
9.0
16
Performance
Not enough data
9.1
16
Not enough data
9.5
16
Not enough data
8.9
16
Not enough data
9.2
16
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Duplicati and MSP360 Backup are categorized as Online Backup
Unique Categories
Duplicati has no unique categories
MSP360 Backup is categorized as PC Backup and Server Backup
Reviews
Reviewers' Company Size
Duplicati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Business Supplies and Equipment
11.1%
Consulting
5.6%
Staffing and Recruiting
5.6%
Online Media
5.6%
Other
44.4%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Alternatives
Discussions
Duplicati has no discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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