# Duck Creek Billing vs ePayPolicy Comparison --- ## AI Generated Summary - **G2 reviewers report** that ePayPolicy excels in user experience, with many users highlighting its intuitive dashboard and ease of use. One user mentioned, "I love how easy it is for our customers to use ePayPolicy," which reflects its strong focus on customer satisfaction. - **Users say** Duck Creek Billing offers a solid backend configuration, making it easy to introduce different payment methods. Reviewers appreciate the comprehensive view of backend logics, stating, "Configuration is very easy and fast in billing," which can be beneficial for users who need detailed control. - **According to verified reviews** , ePayPolicy stands out for its seamless integration with other systems, such as Applied Epic. Users love that it "automatically uploads the batch into Applied Epic," which streamlines their workflow and enhances efficiency. - **Reviewers mention** that Duck Creek Billing has a strong setup process, with many finding it straightforward to implement. However, the lack of recent reviews may indicate a need for improvement in user engagement or support, as there have been no new reviews in the last 90 days. - **Users highlight** ePayPolicy's excellent customer support, with one reviewer stating, "The customer service is great!" This consistent praise suggests that ePayPolicy is committed to helping users resolve issues quickly and effectively. - **G2 reviewers note** that while Duck Creek Billing has a solid rating for meeting requirements, ePayPolicy outperforms it in overall satisfaction and usability, with users appreciating features like the clear visibility of fees for different payment options, making it a preferred choice for small businesses. | | Duck Creek Billing | ePayPolicy | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | | **Total Reviews** | 16 | 158 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Small-Business (93.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Duck Creek Billing **Not enough data** ### ePayPolicy Pros: - Ease of Use (37 reviews) - Payment Processing (25 reviews) Cons: - Expensive (6 reviews) - Data Management (4 reviews) --- ## Ratings Comparison | Rating | Duck Creek Billing | ePayPolicy | |---|---|---| | **Meets Requirements** | 9.3 (7 reviews) | 9.6 (131 reviews) | | **Ease of Use** | 8.8 (8 reviews) | 9.7 (151 reviews) | | **Ease of Setup** | 9.4 (8 reviews) | 9.6 (145 reviews) | | **Ease of Admin** | 9.0 (8 reviews) | 9.7 (107 reviews) | | **Quality of Support** | 9.0 (8 reviews) | 9.5 (125 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (8 reviews) | 9.8 (108 reviews) | | **Product Direction (% positive)** | 10.0 (5 reviews) | 9.5 (130 reviews) | --- ## Pricing ### Duck Creek Billing #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ePayPolicy #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Categories **Shared Categories (1):** [Insurance Billing Software](https://www.g2.com/categories/insurance-billing) --- ## Reviewer Demographics ### By Company Size | Segment | Duck Creek Billing | ePayPolicy | |---|---|---| | **Small-Business** | 7.7% | 93.0% | | **Mid-Market** | 30.8% | 6.3% | | **Enterprise** | 61.5% | 0.6% | ### By Industry #### Duck Creek Billing - **Insurance:** 61.5% - **Financial Services:** 23.1% - **Information Technology and Services:** 15.4% #### ePayPolicy - **Insurance:** 94.9% - **Accounting:** 3.2% - **Financial Services:** 1.9% --- ## Alternatives ### Alternatives to Duck Creek Billing - [Origami Risk](https://www.g2.com/products/origami-risk-origami-risk/reviews) — 4.6/5 stars (18 reviews) - [Guidewire BillingCenter](https://www.g2.com/products/guidewire-billingcenter/reviews) — 3.9/5 stars (10 reviews) - [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews) - [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews) - [Majesco Billing for P&C](https://www.g2.com/products/majesco-billing-for-p-c/reviews) — 1.5/5 stars (1 reviews) - [Guidewire InsuranceSuite](https://www.g2.com/products/guidewire-insurancesuite/reviews) — 4.1/5 stars (25 reviews) - [BillingCore](https://www.g2.com/products/billingcore/reviews) — 5.0/5 stars (1 reviews) - [Fiserv Engagement Advantage](https://www.g2.com/products/fiserv-engagement-advantage/reviews) — 3.4/5 stars (6 reviews) - [Guidewire InsuranceNow](https://www.g2.com/products/guidewire-insurancenow/reviews) — 3.9/5 stars (7 reviews) - [FINEOS Billing](https://www.g2.com/products/fineos-billing/reviews) — 0.0/5 stars (0 reviews) ### Alternatives to ePayPolicy - [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews) - [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews) - [Guidewire InsuranceSuite](https://www.g2.com/products/guidewire-insurancesuite/reviews) — 4.1/5 stars (25 reviews) - [Applied Pay](https://www.g2.com/products/applied-pay/reviews) — 4.8/5 stars (8 reviews) - [Origami Risk](https://www.g2.com/products/origami-risk-origami-risk/reviews) — 4.6/5 stars (18 reviews) - [Guidewire BillingCenter](https://www.g2.com/products/guidewire-billingcenter/reviews) — 3.9/5 stars (10 reviews) - [Fiserv Engagement Advantage](https://www.g2.com/products/fiserv-engagement-advantage/reviews) — 3.4/5 stars (6 reviews) - [daisyBill](https://www.g2.com/products/daisybill/reviews) — 4.9/5 stars (8 reviews) - [Guidewire InsuranceNow](https://www.g2.com/products/guidewire-insurancenow/reviews) — 3.9/5 stars (7 reviews) - [Quicksolver](https://www.g2.com/products/quicksolver/reviews) — 4.3/5 stars (5 reviews) --- ## Top Discussions ### Duck Creek Billing No discussions available for this product. ### ePayPolicy - Title: [What is ePayPolicy used for?](https://www.g2.com/discussions/what-is-epaypolicy-used-for) — 1 comment *(includes official response)* > **Top comment:** "ePayPolicy is an all-in-one payments solution, built for insurance. The main use case is collection of credit card and ACH payments online. However, we also..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/duck-creek-billing-vs-epaypolicy)