# DSMN8 vs Sprinklr Social Comparison - What are their main differences? At a Glance Star Rating **DSMN8** [ 4.6/5(1,155) ](https://www.g2.com/products/dsmn8/reviews#reviews) **Sprinklr Social** [ 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews#reviews) Market Segments **DSMN8** Enterprise (70.9% of reviews) **Sprinklr Social** Enterprise (48.5% of reviews) Pros & Cons **DSMN8** [ Ease of Use (328) ](https://www.g2.com/products/dsmn8/reviews?filters%5Bsentiment_snippet%5D=1810112&qs=pros-and-cons#reviews)[ Easy Sharing (197) ](https://www.g2.com/products/dsmn8/reviews?filters%5Bsentiment_snippet%5D=1810214&qs=pros-and-cons#reviews)[ Sharing Limitations (43) ](https://www.g2.com/products/dsmn8/reviews?filters%5Bsentiment_snippet%5D=1808926&qs=pros-and-cons#reviews)[ Sharing Issues (37) ](https://www.g2.com/products/dsmn8/reviews?filters%5Bsentiment_snippet%5D=1806594&qs=pros-and-cons#reviews) **Sprinklr Social** [ Ease of Use (95) ](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1250725&qs=pros-and-cons#reviews)[ Centralized Management (74) ](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1243550&qs=pros-and-cons#reviews)[ Complex Usage (54) ](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1247236&qs=pros-and-cons#reviews)[ Learning Curve (48) ](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1252466&qs=pros-and-cons#reviews) Entry-Level Pricing **DSMN8** **Contact Us** Per Month **Sprinklr Social** **$2,800.00** 1 User Per Year Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that DSMN8 excels in user-friendliness, with many users highlighting its intuitive interface that makes sharing content on platforms like LinkedIn a breeze. One user mentioned, "Ease of sharing the data directly on LinkedIn. USER FRIENDLY," showcasing how it simplifies the workflow. - **Users say** that Sprinklr Social offers robust analytics and AI features, which enhance the overall functionality of the platform. Reviewers appreciate the advocacy platform's ease of use, stating, "The analytics are very robust, as are the AI features and overall functionality," indicating a strong focus on data-driven insights. - **According to verified reviews** , DSMN8 stands out for its content scheduling capabilities, allowing users to modify and schedule posts easily. One user noted, "such an easy way to disseminate content that is produced centrally," which highlights its flexibility and efficiency in managing content. - **Reviewers mention** that Sprinklr Social has a more complex setup process, with some users facing challenges in configuration. Despite its powerful features, one user pointed out that it can be difficult to match specific workflow needs, which may hinder new users. - **Users report** that DSMN8 provides excellent support and guidance, with many praising the platform's proactive assistance and ease of integration with existing systems. This support is crucial for users looking to streamline their content sharing processes. - **G2 reviewers highlight** that while Sprinklr Social has a strong presence in the enterprise market, it may not be as agile or user-friendly as DSMN8, which is favored for its ease of use and quick implementation. Users appreciate the ability to see what colleagues are sharing, making collaboration seamless. Pricing Entry-Level Pricing **DSMN8** DSMN8 Start-up Contact Us Per Month For companies looking to distribute content via employees. - Capabilities - Includes: - Email notifications – notify employees when content is ready to share [Browse all 4 pricing plans](/products/dsmn8/pricing) **Sprinklr Social** Sprinklr Social Essentials- Growth Package $2,800.00 1 User Per Year The Standard Plan offers essential social media management features tailored for smaller teams, focusing on basic listening, publishing, engagement, and reporting. Powered by AI-driven capabilities, it enables teams to monitor online conversations, schedule and distribute content, manage audience interactions, and track performance efficiently. Designed for those handling fundamental social media operations, this plan helps streamline workflows and enhance strategy with simple yet effective tools. Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management - Cross Module - Social Publishing and Engagement - Social Listening [Browse all 2 pricing plans](/products/sprinklr-social/pricing) Free Trial **DSMN8** DSMN8 Free Trial is available **Sprinklr Social** Sprinklr Social Free Trial is available Ratings Meets Requirements 9.1 917 8.1 991 Ease of Use 9.3 951 7.5 1,020 Ease of Setup 9.3 440 7.0 613 Ease of Admin 9.0 88 7.3 436 Quality of Support 9.1 635 7.7 942 Has the product been a good partner in doing business? 9.2 92 8.0 421 Product Direction (% positive) 9.0 901 7.9 968 Features by Category Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Customer Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Content Management Not enough data Not enough data Campaign Planning Not enough data Not enough data Content Library Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Promotion Not enough data Not enough data Data Import/Export Not enough data Not enough data Contact Management Not enough data Not enough data Social Media Monitoring Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Marketing Not enough data Not enough data Automated Publishing Not enough data Not enough data Image Library Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Campaign Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Account Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Performance Metrics Not enough data Not enough data Click Tracking Not enough data Not enough data AI Customer Support Agents[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Dashboard Dashboard Not enough data Not enough data Speech Recognition Speech Recognition Not enough data Not enough data Compliance Management Compliance Management Not enough data Not enough data Autonomous Task Execution Autonomous Task Execution Not enough data Not enough data Sentiment Analysis Sentiment Analysis Not enough data Not enough data Data Security Data Security Not enough data Not enough data Third-Party Integration Third-Party Integration Not enough data Not enough data Human-in-the-loop (HITL) Human-in-the-loop (HITL) Not enough data Not enough data Agentic Task Execution Agentic Task Execution Not enough data Not enough data Natural Language Processing Natural Language Processing Not enough data Not enough data Conversational AI Conversational AI Not enough data Not enough data Performance Metrics Performance Metrics Not enough data Not enough data Interaction Tracking Interaction Tracking Not enough data Not enough data Knowledge Base Management Knowledge Base Management Not enough data Not enough data CRM Integration CRM Integration Not enough data Not enough data Inquiry Routing Inquiry Routing Not enough data Not enough data Contextual Guidance Contextual Guidance Not enough data Not enough data Communications Management Communications Management Not enough data Not enough data Proactive Chat Proactive Chat Not enough data Not enough data Ticket Management Ticket Management Not enough data Not enough data Customer Query Resolution - AI Customer Support Agents Automated Ticket Resolution Not enough data Not enough data Contextual Response Generation Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Knowledge Base Utilization Not enough data Not enough data Multilingual Support Not enough data Not enough data Customer Interaction Automation - AI Customer Support Agents Proactive Customer Outreach Not enough data Not enough data Feedback Collection Not enough data Not enough data Escalation Handling Not enough data Not enough data Workflow Optimization Not enough data Not enough data Automation Customer Interaction Automation Not enough data Not enough data Feedback Collection Not enough data Not enough data Document Processing Not enough data Not enough data Autonomy Independent Decision Making Not enough data Not enough data Adaptive Responses Not enough data Not enough data Task Execution Not enough data Not enough data Problem Solving Not enough data Not enough data Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);) Not enough data 7.1 567 Social Analytics Competitor Analysis Not enough data 7.1(won by default) 365 Follower Analysis Not enough data Feature Not Available Post Performance Not enough data 8.2(won by default) 443 Paid Campaign Tracking Not enough data Feature Not Available Attribution Not enough data Feature Not Available Hashtag Analytics Not enough data 7.1(won by default) 223 Sentiment Analysis Not enough data 7.1(won by default) 235 Lead Attribution Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Reports & Dashboards Report Customizability Not enough data 8.1(won by default) 448 Report Exporting Not enough data 8.0(won by default) 445 Scalability Not enough data 8.2(won by default) 437 White Label Not enough data Feature Not Available Customizable Reports Not enough data Not enough data Agentic AI - Social Media Analytics Autonomous Task Execution Not enough data 6.4(won by default) 39 Cross-system Integration Not enough data 6.5(won by default) 39 Adaptive Learning Not enough data 6.2(won by default) 38 Proactive Assistance Not enough data 6.0(won by default) 38 Decision Making Not enough data 6.5(won by default) 38 Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Benchmarking Not enough data Not enough data Content Library Not enough data Not enough data Charting Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Dashboard Creation Not enough data Not enough data AI Copilot Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Calendar Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data @mentions Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Tagging Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Social Promotion Not enough data Not enough data Social Advertising Not enough data Not enough data Content Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data API Not enough data Not enough data Employee Communications[Hide 92 FeaturesShow 92 Features](javascript:void(0);) 8.4 358 Not enough data Information Distribution News Feed 9.1(won by default) 316 Not enough data Newsletter 8.4(won by default) 260 Not enough data Notifications 8.7(won by default) 302 Not enough data Email 8.6(won by default) 284 Not enough data Multi-Channel Sharing 8.9(won by default) 297 Not enough data Mass Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Employee Engagement Employee Generated Content 8.9(won by default) 298 Not enough data Confirmation 8.9(won by default) 275 Not enough data Comments 8.8(won by default) 290 Not enough data Inline Translation 8.3(won by default) 240 Not enough data Administrative Access 8.5(won by default) 232 Not enough data Content Interaction 8.3(won by default) 56 Not enough data Surveys (global & local) 8.0(won by default) 54 Not enough data Chat 7.9(won by default) 55 Not enough data Mobile Access Not enough data Not enough data Real-Time Chat Not enough data Not enough data Live Chat Not enough data Not enough data User Experience & Accessibility - Employee Communications Native Mobile Application 7.7(won by default) 53 Not enough data Branded Experience 8.3(won by default) 54 Not enough data Personalized Ux Experience 8.1(won by default) 53 Not enough data Audience Management & Creation 8.5(won by default) 52 Not enough data Newsletter Management Not enough data Not enough data Content Management Not enough data Not enough data Email Management Not enough data Not enough data Visitor Management Not enough data Not enough data Communication Management Not enough data Not enough data Screensaver Management Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Knowledge Management Not enough data Not enough data Task Management Not enough data Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data File Management Not enough data Not enough data Content Distribution - Employee Communications Newsfeed 8.6(won by default) 54 Not enough data Newsletter Engine 8.2(won by default) 53 Not enough data Multi-Channel Sharing 8.4(won by default) 53 Not enough data File Sharing Not enough data Not enough data Additional Features - Employee Communications Emergency Notifications 7.9(won by default) 53 Not enough data Analytics 8.3(won by default) 53 Not enough data Integrations 8.2(won by default) 54 Not enough data Social Media Integration Not enough data Not enough data Agentic AI - Employee Communications Cross-system Integration 7.9(won by default) 16 Not enough data Natural Language Interaction 7.8(won by default) 16 Not enough data Multi-Language Not enough data Not enough data Additional Functionality Event Calendar Not enough data Not enough data Live Streaming Not enough data Not enough data Digital Signage Not enough data Not enough data Chat/Messaging Not enough data Not enough data Employee Directory Not enough data Not enough data Single Sign On Not enough data Not enough data Audience Targeting Not enough data Not enough data Customizable Branding Not enough data Not enough data Employee Communities Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data API Not enough data Not enough data Audio/Video Messaging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Quizzes Not enough data Not enough data AI Copilot Not enough data Not enough data Scheduled Messaging Not enough data Not enough data Read Receipts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Secure Data Storage Not enough data Not enough data Space Reservation Not enough data Not enough data Customizable Templates Not enough data Not enough data Compliance Tracking Not enough data Not enough data Employee Engagement Not enough data Not enough data Real-Time Updates Not enough data Not enough data Generative AI Not enough data Not enough data Employee Onboarding Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Forms Not enough data Not enough data Search/Filter Not enough data Not enough data Employee Database Not enough data Not enough data Tagging Not enough data Not enough data Discussions/Forums Not enough data Not enough data Document Storage Not enough data Not enough data Drag & Drop Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Commenting/Notes Not enough data Not enough data Employee Photos Not enough data Not enough data Activity Tracking Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Mobile Alerts Not enough data Not enough data Engagement Tracking Not enough data Not enough data Blogs Not enough data Not enough data @mentions Not enough data Not enough data Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 7.4 713 Content & Collaboration Content Calendar Not enough data 8.5(won by default) 347 Content Library Not enough data 8.0(won by default) 333 Shared Inbox Not enough data 7.6(won by default) 313 Approval Workflows Not enough data 7.9(won by default) 337 Users and Permissions Not enough data 7.9(won by default) 344 Content Creation Not enough data 7.3(won by default) 237 Image Library Not enough data Not enough data Social Management Social Analytics Not enough data 8.2(won by default) 584 Social Publishing Not enough data 8.6(won by default) 556 Campaign Optimization Not enough data Feature Not Available Multi-Account Management Not enough data 8.3(won by default) 582 Social Ads Not enough data 7.3(won by default) 420 Campaign Planning Not enough data 7.4(won by default) 243 Hashtag Capabilites Not enough data 7.3(won by default) 202 Multi-Campaign Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Agentic AI - Social Media Management Autonomous Task Execution Not enough data 6.5(won by default) 58 Multi-step Planning Not enough data 6.6(won by default) 55 Cross-system Integration Not enough data 6.7(won by default) 63 Adaptive Learning Not enough data 6.3(won by default) 55 Natural Language Interaction Not enough data 6.5(won by default) 57 Proactive Assistance Not enough data 6.4(won by default) 53 Decision Making Not enough data 6.5(won by default) 53 Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Advertising Not enough data Not enough data Filtering Not enough data Not enough data Approval Process Control Not enough data Not enough data Keyword Tracking Not enough data Not enough data Tagging Not enough data Not enough data Activity Dashboard Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Sentiment Analysis Not enough data Not enough data AI Copilot Not enough data Not enough data Social Promotion Not enough data Not enough data @mentions Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Engagement Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brand Tracking Not enough data Not enough data Drag & Drop Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Management Not enough data Not enough data Template Management Not enough data Not enough data Review Management[Hide 70 FeaturesShow 70 Features](javascript:void(0);) Not enough data 7.7 65 Collection Authentication Not enough data Feature Not Available Review Forms Not enough data 7.4(won by default) 47 | Verified Personalization Not enough data Feature Not Available Engagement Not enough data 8.4(won by default) 56 | Verified Community Q&A Not enough data Feature Not Available Agentic AI - Review Management Adaptive Learning Not enough data 7.2(won by default) 10 Natural Language Interaction Not enough data 7.3(won by default) 10 Multi-Language Not enough data Not enough data Additional Functionality Reminders Not enough data Not enough data Review Monitoring Not enough data Not enough data Email Reminders Not enough data Not enough data Monitoring Not enough data Not enough data Performance Metrics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Review Notification Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Visual Analytics Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Reports Not enough data Not enough data Response Management Not enough data Not enough data Customizable Branding Not enough data Not enough data SEO Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Review Badge Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Social Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Dashboard Not enough data Not enough data Communication Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Commenting/Notes Not enough data Not enough data Template Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Social Promotion Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Review Request Not enough data Not enough data Multi-Location Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Chat/Messaging Not enough data Not enough data Moderation Reviewer Validation Not enough data 7.8(won by default) 48 | Verified Response Types Not enough data Feature Not Available Legal Agreements Not enough data 8.2(won by default) 46 | Verified Use Cases E-commerce Not enough data 7.5(won by default) 46 | Verified Retail Not enough data 7.6(won by default) 45 | Verified Customer Service Not enough data 8.1(won by default) 52 | Verified Administration Incentives Not enough data Feature Not Available Syndication Not enough data Feature Not Available Insights Not enough data 8.2(won by default) 55 | Verified Content Not enough data 8.3(won by default) 54 | Verified Sampling Not enough data 7.3(won by default) 45 | Verified Display Options Badges Not enough data 7.1(won by default) 44 | Verified Widgets Not enough data Feature Not Available Third-Party Integrations Not enough data 7.2(won by default) 52 | Verified Marketing Not enough data Feature Not Available Social Media Integration Not enough data Not enough data Generative AI AI Text Generation Not enough data Feature Not Available Generative AI Not enough data Not enough data Employee Advocacy[Hide 32 FeaturesShow 32 Features](javascript:void(0);) 8.6 496 7.2 31 Content Sharing Social sharing 9.3(won by 1.9) 460 | Verified 7.4 30 Content scheduling 8.9(won by 1.0) 420 | Verified 7.9 30 Content optimization 8.9(won by 1.4) 374 | Verified 7.5 29 Content templates 8.9(won by default) 360 | Verified Feature Not Available AI Content Generation 9.6(won by default) 13 Not enough data Content Settings Not enough data Not enough data Generative AI Not enough data Not enough data Content Dashboard Company news 9.0(won by default) 397 | Verified Feature Not Available Coworker content 8.5(won by default) 369 | Verified Feature Not Available Brand content sharing 9.0(won by default) 377 | Verified Feature Not Available Analytics Engagement tracking 8.8(won by 1.0) 361 | Verified 7.8 29 KPI Tracking 8.4(won by default) 325 Feature Not Available Trends 8.6(won by 1.7) 342 | Verified 6.9 28 Gamification 8.1(won by default) 337 | Verified Feature Not Available Employee Engagement Not enough data Not enough data Platform Integrations 8.5(won by 1.9) 336 | Verified 6.6 27 Mobile 8.2(won by 1.9) 346 | Verified 6.3 29 Adoption Insight 8.5(won by 1.2) 330 7.3 28 Auto-translation & multiple language management 8.1(won by 0.9) 319 | Verified 7.2 27 Communication Management Not enough data Not enough data Content Management Not enough data Not enough data Badge Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Agentic AI - Employee Advocacy Autonomous Task Execution 8.0(won by 1.7) 100 6.3 5 Cross-system Integration 7.9(won by 0.9) 102 7.0 5 Proactive Assistance 8.0(won by 0.3) 103 7.7 5 Additional Functionality Reporting/Analytics Not enough data Not enough data Mobile Access Not enough data Not enough data Employee Database Not enough data Not enough data Dashboard Not enough data Not enough data Single Sign On Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data 7.4 492 Monitoring & Listening Social Measurement Not enough data 8.2(won by default) 407 Influencer Identification Not enough data 7.0(won by default) 334 Brand Monitoring Not enough data 8.3(won by default) 158 Keyword Tracking Not enough data 8.2(won by default) 160 Trend Analysis Not enough data 7.5(won by default) 156 Competitor Analysis Not enough data 7.5(won by default) 147 Social Media Monitoring Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Impact Measurement Not enough data Not enough data Agentic AI - Social Media Listening Tools Autonomous Task Execution Not enough data 6.9(won by default) 30 Cross-system Integration Not enough data 6.7(won by default) 30 Adaptive Learning Not enough data 6.7(won by default) 30 Proactive Assistance Not enough data 6.7(won by default) 32 Decision Making Not enough data 7.2(won by default) 32 AI/Machine Learning Not enough data Not enough data Third-Party Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Management & Analysis Sentiment Analysis Not enough data 7.1(won by default) 367 Social Reporting Not enough data 8.3(won by default) 406 Alerts and Notifications Not enough data 7.9(won by default) 159 Advanced Data Filtering Not enough data 7.7(won by default) 149 Additional Functionality Negative Feedback Management Not enough data Not enough data Dashboard Not enough data Not enough data Audience Analytics Not enough data Not enough data Multi-Account Management Not enough data Not enough data API Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Audience Engagement Not enough data Not enough data Content Publishing Options Not enough data Not enough data Content Discovery Not enough data Not enough data Generative AI Not enough data Not enough data Performance Metrics Not enough data Not enough data Natural Language Processing Not enough data Not enough data Optical Character Recognition Not enough data Not enough data Campaign Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audience Targeting Not enough data Not enough data Commenting/Notes Not enough data Not enough data Approval Process Control Not enough data Not enough data Content Library Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Promotion Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Benchmarking Not enough data Not enough data Boolean Search Not enough data Not enough data Tagging Not enough data Not enough data Visual Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reputation Management Not enough data Not enough data Social Listening Not enough data Not enough data Social Advertising Not enough data Not enough data Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Social Commerce Platforms[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data 7.6 59 Content Types Not enough data 8.0(won by default) 57 Migration Not enough data 7.7(won by default) 55 Publishing Not enough data 8.2(won by default) 56 UGC Not enough data 7.5(won by default) 54 Engagement Live Streaming Not enough data 6.9(won by default) 53 Omnichannel Not enough data 7.2(won by default) 52 Personalization Not enough data 7.9(won by default) 53 Conversational Commerce Not enough data 7.1(won by default) 50 Moderation Not enough data 7.8(won by default) 52 Social Shopping Promotions Not enough data Feature Not Available Shoppable Media Not enough data 6.9(won by default) 50 AR/VR Not enough data Feature Not Available Social Store Not enough data 7.3(won by default) 51 Analytics Product Insights Not enough data Feature Not Available Social Listening Not enough data 8.3(won by default) 53 Campaigns Not enough data 7.9(won by default) 51 Social Customer Service[Hide 14 FeaturesShow 14 Features](javascript:void(0);) Not enough data 7.7 350 Generative AI AI Text Generation Not enough data 6.9(won by default) 133 AI Text Summarization Not enough data Feature Not Available Process Mentions Not enough data 8.2(won by default) 266 Tickets Not enough data 7.7(won by default) 243 Macros Not enough data 8.2(won by default) 250 Channels Email Not enough data 7.5(won by default) 198 Social Not enough data 8.7(won by default) 281 Live Chat Not enough data 7.5(won by default) 191 Phone Not enough data 6.8(won by default) 178 Text Not enough data 7.3(won by default) 185 Insight Surveys Not enough data 7.6(won by default) 200 Reporting Not enough data 8.4(won by default) 277 Visitor Activity Not enough data 7.9(won by default) 223 Help Desk Not enough data 7.7(won by default) 233 Enterprise Social Networking (ESN)[Hide 45 FeaturesShow 45 Features](javascript:void(0);) 8.4 196 Not enough data Content & Community Features - Enterprise Social Networking (ESN) Gamification 8.3(won by default) 176 Not enough data Community Building 8.6(won by default) 176 Not enough data Knowledge Sharing 8.8(won by default) 180 Not enough data User Generated Content 8.8(won by default) 182 Not enough data Admin & Reporting Features - Enterprise Social Networking (ESN) Content Moderation 8.7(won by default) 180 Not enough data Polls & Surveys 8.3(won by default) 179 Not enough data Content Management 8.8(won by default) 182 Not enough data Analytics & Reporting 8.5(won by default) 178 Not enough data User Management 8.5(won by default) 173 Not enough data Contact Management Not enough data Not enough data Newsletter Management Not enough data Not enough data Email Management Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Meeting Management Not enough data Not enough data Agentic AI - Enterprise Social Networking (ESN) Multi-step Planning 7.8(won by default) 54 Not enough data Cross-system Integration 8.0(won by default) 54 Not enough data Natural Language Interaction 7.9(won by default) 54 Not enough data Proactive Assistance 7.8(won by default) 55 Not enough data Additional Functionality Search/Filter Not enough data Not enough data Event Calendar Not enough data Not enough data Employee Database Not enough data Not enough data Activity Dashboard Not enough data Not enough data Tagging Not enough data Not enough data Customizable Templates Not enough data Not enough data Discussions/Forums Not enough data Not enough data Document Storage Not enough data Not enough data Drag & Drop Not enough data Not enough data API Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Real-Time Updates Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Commenting/Notes Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Branding Not enough data Not enough data Employee Photos Not enough data Not enough data Activity Tracking Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Mobile Alerts Not enough data Not enough data Single Sign On Not enough data Not enough data Engagement Tracking Not enough data Not enough data Blogs Not enough data Not enough data @mentions Not enough data Not enough data Conversational Commerce Platforms[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Conversational AI - Conversational Commerce Platforms AI chatbots Not enough data Not enough data Messaging and Notifications Not enough data Not enough data AI agents Not enough data Not enough data Voice assistants Not enough data Not enough data Communication apps Not enough data Not enough data Platform integration - Conversational Commerce Platforms Ecommerce stores Not enough data Not enough data Sales channels Not enough data Not enough data Payment Platform Not enough data Not enough data Internal tools Not enough data Not enough data Analytics and Reporting - Conversational Commerce Platforms Conversational analytics Not enough data Not enough data Advance reporting Not enough data Not enough data SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - SAP Store Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Discovery Referral Program Not enough data Not enough data Incentives Not enough data Not enough data 3rd-Party Trends Not enough data Not enough data Insight Monitoring Not enough data Not enough data Adoption Insight Not enough data Not enough data Engagement Analysis Not enough data Not enough data Mobile Mobile Optimization Not enough data Not enough data Platform Multichannel Sharing Not enough data Not enough data Forum Not enough data Not enough data Integration Not enough data Not enough data Content Distribution Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Reviews Reviewers' Company Size [![DSMN8](https://images.g2crowd.com/uploads/product/hd_favicon/507092ba168ffdee3065d98b7df25e9f/dsmn8.svg "DSMN8")](https://www.g2.com/products/dsmn8/reviews) DSMN8 Small-Business(50 or fewer emp.) 4.8% Mid-Market(51-1000 emp.) 24.3% Enterprise(\> 1000 emp.) 70.9% [![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social Small-Business(50 or fewer emp.) 22.3% Mid-Market(51-1000 emp.) 29.2% Enterprise(\> 1000 emp.) 48.5% Small-Business (50 or fewer emp.) 4.8% 22.3% Mid-Market (51-1000 emp.) 24.3% 29.2% Enterprise (\> 1000 emp.) 70.9% 48.5% Reviewers' Industry [![DSMN8](https://images.g2crowd.com/uploads/product/hd_favicon/507092ba168ffdee3065d98b7df25e9f/dsmn8.svg "DSMN8")](https://www.g2.com/products/dsmn8/reviews) DSMN8 Telecommunications 12.0% Information Technology and Services 11.1% Staffing and Recruiting 8.7% Computer Software 7.4% Marketing and Advertising 7.0% Other 53.9% [![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social Marketing and Advertising 14.6% Information Technology and Services 6.1% Retail 4.7% Financial Services 4.5% Consumer Services 4.3% Other 65.7% Alternatives **DSMN8 Alternatives** ![Haiilo](https://images.g2crowd.com/uploads/product/hd_favicon/014da4d675794f3206ea64ce00558d75/haiilo-haiilo.svg "Haiilo") [ Haiilo ](/products/haiilo-haiilo/reviews) ![EveryoneSocial](https://images.g2crowd.com/uploads/product/hd_favicon/cf127622ba343f05d64e9da5217bd70f/everyonesocial.svg "EveryoneSocial") [ EveryoneSocial ](/products/everyonesocial/reviews) ![Sociabble](https://images.g2crowd.com/uploads/product/hd_favicon/348013afb378ce825f99a22716542080/sociabble.svg "Sociabble") [ Sociabble ](/products/sociabble/reviews) ![GaggleAMP](https://images.g2crowd.com/uploads/product/hd_favicon/1519743250/gaggleamp.svg "GaggleAMP") [ GaggleAMP ](/products/gaggleamp/reviews) **Sprinklr Social Alternatives** 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