Users report that Survicate excels in its survey builder, with a score of 9.2, making it easy to create customized surveys. In contrast, dscout's survey management features, while still effective, received a lower score of 8.0, indicating that users may find it less intuitive.
Reviewers mention that Survicate's user response methods, particularly its survey capabilities, are highly rated at 9.5, while dscout's video snippets and interviews scored significantly lower at 3.6 and 2.7, respectively, suggesting that Survicate may be more effective for traditional survey methods.
G2 users highlight Survicate's strong analytics capabilities, particularly in Net Promoter Score (NPS) tracking, which received a perfect score of 10.0. In comparison, dscout's analytics features, while useful, do not match this level of performance, indicating a potential gap in user satisfaction.
Users on G2 report that Survicate offers better device responsiveness with a score of 7.8, compared to dscout's 7.3. This suggests that Survicate may provide a more seamless experience across different devices, which is crucial for user engagement.
Reviewers mention that Survicate's quality of support is rated at 9.4, slightly lower than dscout's 9.5, indicating that while both platforms offer strong support, dscout may have a slight edge in customer service responsiveness.
Users say that Survicate's feedback aggregation feature is rated highly at 9.2, allowing for effective data collection and analysis. In contrast, dscout's feedback management features, while functional, do not achieve the same level of user satisfaction, suggesting that Survicate may be the better choice for comprehensive feedback analysis.
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
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