G2 reviewers report that Dscout excels in customer support, with many users praising the team for being attentive and responsive. One user highlighted that Dscout's support is "probably the best I've experienced out of all our vendors," which can be a significant advantage for teams needing quick assistance.
Users say that Qualtrics Strategy & Research offers powerful survey design and analytics tools, making it easy to create complex surveys. Reviewers appreciate the advanced question logic and reporting features, which help them quickly spot trends and insights, enhancing their research capabilities.
According to verified reviews, Dscout's self-service model is a standout feature, allowing users to quickly recruit participants and set up usability tests. This flexibility is particularly beneficial for teams looking to streamline their research processes without heavy reliance on external support.
Reviewers mention that while Qualtrics Strategy & Research is a robust tool for gathering qualitative and quantitative feedback, some users have faced challenges with configuration, indicating that it may require a steeper learning curve compared to Dscout's more intuitive setup.
G2 reviewers highlight that Dscout is continuously improving, with users noting the addition of new features based on feedback. This commitment to enhancement can make Dscout a more appealing choice for teams that value ongoing product development and responsiveness to user needs.
Users report that while both platforms have strong analytics capabilities, Qualtrics Strategy & Research has a slight edge in terms of detailed reporting features. Reviewers have noted that the tool simplifies review and monitoring processes, which can significantly improve output metrics for research projects.
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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