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Compare Dscout and Lookback

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At a Glance
Dscout
Dscout
Star Rating
(179)4.5 out of 5
Market Segments
Enterprise (60.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plans
Lookback
Lookback
Star Rating
(21)4.3 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lookback

Dscout vs Lookback

When assessing the two solutions, reviewers found Lookback easier to use, set up, and administer. However, reviewers preferred doing business with Dscout overall.

  • Dscout and Lookback both meet the requirements of our reviewers at a comparable rate.
  • When comparing quality of ongoing product support, reviewers felt that Dscout is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Lookback over Dscout.
Pricing
Entry-Level Pricing
Dscout
Core
Contact Us
Per Year
Browse all 3 pricing plans
Lookback
No pricing available
Free Trial
Dscout
No trial information available
Lookback
No trial information available
Ratings
Meets Requirements
8.7
159
8.7
15
Ease of Use
8.4
163
9.0
15
Ease of Setup
8.4
88
10.0
7
Ease of Admin
8.5
35
10.0
7
Quality of Support
9.4
148
8.2
10
Has the product been a good partner in doing business?
9.2
40
9.0
7
Product Direction (% positive)
9.3
158
10.0
16
Features by Category
7.7
153
8.8
11
User Response Methods
8.1
145
|
Verified
Not enough data
8.9
149
|
Verified
8.7
10
|
Verified
8.9
134
|
Verified
9.4
9
|
Verified
8.7
143
|
Verified
Not enough data
8.3
146
|
Verified
9.7
6
|
Verified
Participant Selection
7.8
127
Not enough data
6.0
96
Feature Not Available
6.3
92
Not enough data
8.2
141
|
Verified
Not enough data
Insights
7.5
140
|
Verified
Not enough data
7.9
140
|
Verified
9.4
8
|
Verified
7.8
132
|
Verified
6.7
5
|
Verified
Generative AI
6.1
65
Not enough data
Consumer Video FeedbackHide 16 FeaturesShow 16 Features
7.8
52
Not enough data
Feedback Source
7.8
44
Not enough data
8.5
27
Not enough data
8.6
45
Not enough data
6.7
31
Not enough data
8.1
48
Not enough data
Feedback Management
8.0
44
Not enough data
7.5
46
Not enough data
7.8
44
Not enough data
8.6
46
Not enough data
Insights
6.5
38
Not enough data
7.7
47
Not enough data
7.6
46
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
8.4
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
9.0
5
|
Verified
Not enough data
8.7
5
Not enough data
Categories
Categories
Shared Categories
Dscout
Dscout
Lookback
Lookback
Dscout and Lookback are categorized as User Research
Unique Categories
Lookback
Lookback has no unique categories
Reviews
Reviewers' Company Size
Dscout
Dscout
Small-Business(50 or fewer emp.)
15.6%
Mid-Market(51-1000 emp.)
23.7%
Enterprise(> 1000 emp.)
60.7%
Lookback
Lookback
Small-Business(50 or fewer emp.)
5.3%
Mid-Market(51-1000 emp.)
63.2%
Enterprise(> 1000 emp.)
31.6%
Reviewers' Industry
Dscout
Dscout
Information Technology and Services
10.4%
Financial Services
9.2%
Research
8.7%
Market Research
6.9%
Marketing and Advertising
6.4%
Other
58.4%
Lookback
Lookback
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Alternatives
Dscout
Dscout Alternatives
UserTesting
UserTesting
Add UserTesting
Respondent
Respondent
Add Respondent
User Interviews
User Interviews
Add User Interviews
Maze
Maze
Add Maze
Lookback
Lookback Alternatives
UserTesting
UserTesting
Add UserTesting
Maze
Maze
Add Maze
Userlytics
Userlytics
Add Userlytics
Hotjar
Hotjar
Add Hotjar
Discussions
Dscout
Dscout Discussions
What tools can dscout integrate well with?
1 Comment
Ben W.
BW
Hi Heather, thanks for your question. Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
Benjamin W.
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
Benjamin W.
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys. It's free...Read more
Lookback
Lookback Discussions
Monty the Mongoose crying
Lookback has no discussions with answers