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# Drupal vs OpenText Web CMS Comparison - What are their main differences?

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DrupalOpenText Web CMS[+ Add Product](#)

Reviews

**Drupal** [

3.9/5(425)

](https://www.g2.com/products/drupal/reviews#reviews)

**OpenText Web CMS** [

3.3/5(19)

](https://www.g2.com/products/opentext-web-cms/reviews#reviews)

Pricing

**Drupal**
 **Free** · Drupal CMS

**OpenText Web CMS**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Drupal**
4 monthsFaster

Based on 71 responses

**OpenText Web CMS**
8 months

Based on 7 responses

Return on Investment

**Drupal**
16 months

Based on 42 responses

**OpenText Web CMS**
Not enough reviews yet

Perceived Cost

**Drupal**
$$$$$

**OpenText Web CMS**
$$$$$

Average Discount

**Drupal**
9%

**OpenText Web CMS**
Not enough reviews yet

 ![Drupal](https://images.g2crowd.com/uploads/product/hd_favicon/1487565542/drupal.svg "Drupal")

 ![OpenText Web CMS](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-web-cms.svg "OpenText Web CMS")

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Pros & Cons

**Drupal**
[
Customer Support (2)
](https://www.g2.com/products/drupal/reviews?filters%5Bsentiment_snippet%5D=1795300&qs=pros-and-cons#reviews)[
Customizability (2)
](https://www.g2.com/products/drupal/reviews?filters%5Bsentiment_snippet%5D=1794438&qs=pros-and-cons#reviews)[
Learning Difficulty (2)
](https://www.g2.com/products/drupal/reviews?filters%5Bsentiment_snippet%5D=1984924&qs=pros-and-cons#reviews)[
Upgrade Difficulties (2)
](https://www.g2.com/products/drupal/reviews?filters%5Bsentiment_snippet%5D=1794345&qs=pros-and-cons#reviews)

**OpenText Web CMS**
Not enough data

Integrations

**Drupal**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ac26159c9ff73c3577631317a201a51/ellucian-student.png "Product Avatar Image")

Ellucian Student

](https://www.g2.com/products/ellucian-student/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image")

Intuit Mailchimp Email...

](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[
View all
](https://www.g2.com/products/drupal/integrations)

**OpenText Web CMS**
Not enough data

Screenshots

**Drupal**
 ![Drupal screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1941665/Halloway_Canvas_home.png)

**OpenText Web CMS**
No screenshot available

Ratings

Meets Requirements

**Drupal**

8.3

8.3354

**OpenText Web CMS**

7.2

7.215

Ease of Use

**Drupal**

6.8

6.8357

**OpenText Web CMS**

5.7

5.715

Ease of Setup

**Drupal**

6.6

6.6225

**OpenText Web CMS**

3.8

3.811

Ease of Admin

**Drupal**

7.2

7.2232

**OpenText Web CMS**

5.2

5.211

Quality of Support

**Drupal**

7.4

7.4289

**OpenText Web CMS**

4.8

4.815

Has the product been a good partner in doing business?

**Drupal**

7.6

7.6176

**OpenText Web CMS**

5.0

5.011

Product Direction (% positive)

**Drupal**

6.7

6.7346

**OpenText Web CMS**

5.3

5.315

Features

Web Content Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

7.9

322

6.3

18

Content

Content Authoring

8.3(won by 0.9)

289

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

15

|

Verified

Rich Text Editor

7.8(won by 1.5)

280

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

14

|

Verified

Versioning

7.9

248

|

Verified

8.3(won by 0.4)

15

|

Verified

Plug-ins/Widgets/Apps

7.9(won by 2.4)

268

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.5

14

Approval Process

7.7

235

|

Verified

8.0(won by 0.3)

15

|

Verified

Content Scheduling

7.7(won by 1.3)

234

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

15

|

Verified

Asset Management

7.3(won by 0.5)

254

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

13

|

Verified

Internal Search

7.4(won by 2.6)

269

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.8

14

|

Verified

Content Repository

7.9(won by 1.2)

257

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

15

|

Verified

SEO Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Media Management

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Audio Editor

Not enough data

Not enough data

Design

Breadth of Pre-Built Templates

7.1(won by 2.9)

255

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.2

13

|

Verified

Mobile

7.6(won by 2.7)

262

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.9

13

|

Verified

Branding/Themes

7.6(won by 3.1)

262

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.5

14

|

Verified

Customization

8.3(won by 1.3)

280

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

15

|

Verified

Platform

User Community

8.5(won by 3.2)

246

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.3

15

|

Verified

SEO

8.1(won by 1.4)

253

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

13

|

Verified

Flexible Navigation Structures

8.1(won by 1.3)

266

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

14

|

Verified

User, Role, and Access Management

8.5(won by 1.1)

275

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

15

|

Verified

Enterprise Scalability

8.4(won by 1.1)

233

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

|

Verified

Internationalization

8.2(won by 1.1)

210

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

12

|

Verified

Dashboards and Reports

7.6(won by 2.0)

236

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.6

13

|

Verified

API

8.1(won by 2.2)

228

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.9

13

|

Verified

Agentic AI - Web Content Management

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

AI/Machine Learning

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Image Editing

Not enough data

Not enough data

Website Publishing Options

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Access Control

Not enough data

Not enough data

Website Accessibility Tools

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Content Personalization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Editing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Digital Experience Platforms (DXP)[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Analytics

Web Analytics

Not enough data

Not enough data

Campaign Tracking

Not enough data

Not enough data

Audience Insights

Not enough data

Not enough data

Reports & Dashboards

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Content Management

Customizable Templated Workflows

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

Portals and Sites

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Audio File Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Design & Development

No-Code App Development

Not enough data

Not enough data

Low-Code App Development

Not enough data

Not enough data

Self-Service Capabilities

Not enough data

Not enough data

Agentic AI - Digital Experience Platforms

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AWS Marketplace[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AWS Marketplace

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Drupal](https://images.g2crowd.com/uploads/product/hd_favicon/1487565542/drupal.svg "Drupal")](https://www.g2.com/products/drupal/reviews)

Drupal

Small-Business(50 or fewer emp.)

42.4%

Mid-Market(51-1000 emp.)

35.5%

Enterprise(\> 1000 emp.)

22.1%

[![OpenText Web CMS](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-web-cms.svg "OpenText Web CMS")](https://www.g2.com/products/opentext-web-cms/reviews)

OpenText Web CMS

Small-Business(50 or fewer emp.)

6.3%

Mid-Market(51-1000 emp.)

31.3%

Enterprise(\> 1000 emp.)

62.5%

Small-Business

(50 or fewer emp.)

42.4%

6.3%

Mid-Market

(51-1000 emp.)

35.5%

31.3%

Enterprise

(\> 1000 emp.)

22.1%

62.5%

Reviewers' Industry

[![Drupal](https://images.g2crowd.com/uploads/product/hd_favicon/1487565542/drupal.svg "Drupal")](https://www.g2.com/products/drupal/reviews)
Drupal

Information Technology and Services

13.6%

Marketing and Advertising

8.7%

Computer Software

8.2%

Higher Education

7.7%

Education Management

5.2%

Other

56.6%

[![OpenText Web CMS](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-web-cms.svg "OpenText Web CMS")](https://www.g2.com/products/opentext-web-cms/reviews)
OpenText Web CMS

Marketing and Advertising

25.0%

Information Technology and Services

18.8%

Internet

12.5%

Transportation/Trucking/Railroad

6.3%

Retail

6.3%

Other

31.3%

FAQs

## Drupal vs OpenText Web CMS FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Drupal vs OpenText Web CMS?

Drupal stands out for its higher reviewer satisfaction, stronger support, and ease of setup compared to OpenText Web CMS.

| [Drupal](https://www.g2.com/products/drupal/reviews) | [OpenText Web CMS](https://www.g2.com/products/opentext-web-cms/reviews) |
| --- | --- |
| 3.9/5 (425 reviews) | 3.3/5 (19 reviews) |
| Small-Business | Enterprise |
| 6.6 | 3.8 |
| 7.4 | 4.8 |
| Customizability | — |

### How do the pricing models of Drupal and OpenText Web CMS compare?

Drupal is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Drupal:** In recent reviews, several reviewers highlight that Drupal is free and open source, offering strong value for organizations seeking flexibility without licensing fees.
- **OpenText Web CMS:** Reviewers note that OpenText Web CMS is costly to purchase and own, with high total cost of ownership and expensive licensing.
- **Switching reasons:** Reviewers mention moving to Drupal for its open-source model and lower ongoing costs compared to proprietary platforms.

### What are the best alternatives to Drupal and OpenText Web CMS?

The top three alternatives to Drupal and OpenText Web CMS are Adobe, WordPress.org, and Umbraco.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Drupal](https://www.g2.com/products/drupal/reviews) | 3.9/5 (425 reviews) | Small-Business | Free and open source | Customizability |
| [OpenText Web CMS](https://www.g2.com/products/opentext-web-cms/reviews) | 3.3/5 (19 reviews) | Enterprise | Costly to own | Adaptability to complex setups |
| [Adobe](https://www.g2.com/products/adobe-experience-manager/reviews) | 4.2/5 (691 reviews) | Enterprise | — | Comprehensive enterprise features |
| [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) | 4.4/5 (9545 reviews) | Small-Business | — | Ease of use and extensibility |
| [Umbraco](https://www.g2.com/products/umbraco/reviews) | 4.5/5 (1011 reviews) | Small-Business | — | Flexibility and developer-friendliness |

### Which Web Content Management features should I prioritize when comparing Drupal and OpenText Web CMS?

Buyers comparing Drupal and OpenText Web CMS should prioritize Customization, Ease of Setup, Quality of Support, Scalability, and Integration capabilities.

- **Customization:** Drupal is cited for customizability in 2 all-time mentions; OpenText Web CMS is noted for adaptability to complex setups in recent reviews.
- **Ease of Setup:** Drupal scores 6.6, OpenText Web CMS scores 3.8.
- **Quality of Support:** Drupal scores 7.4, OpenText Web CMS scores 4.8.
- **Scalability:** Drupal has 2 all-time mentions for scalability; OpenText Web CMS is described as scalable for large organizations in recent reviews.
- **Integration capabilities:** Drupal is cited for API integration and easy integrations in recent reviews; OpenText Web CMS is noted for integration flexibility in older reviews.

### What are the pros and cons of Drupal vs OpenText Web CMS?

Drupal's headline strength is customizability, while OpenText Web CMS is recognized for adaptability to complex enterprise setups.

- **Drupal strengths:** Customizability (2 all-time mentions), flexibility (2), scalability (2), open source (2), strong community support, robust security, and extensive module ecosystem.
- **Drupal trade-offs:** Steep learning curve (2 all-time mentions), upgrade difficulties (2), complexity, and higher implementation effort for non-technical users.
- **OpenText Web CMS strengths:** Adaptability to complex setups, scalability for large organizations, multisite management, and strong security for enterprise needs.
- **OpenText Web CMS trade-offs:** High cost of ownership, outdated technology stack, poor documentation, challenging setup, and need for specialized skills to configure and support.

### Is Drupal or OpenText Web CMS better for small businesses?

Drupal is the better fit for small businesses, with the majority of its reviewers coming from the Small-Business segment and citing ease of use and value.

- **Drupal:** Largest segment is Small-Business; reviewers highlight its flexibility, open-source value, and suitability for organizations without large IT teams.
- **OpenText Web CMS:** Largest segment is Enterprise; reviewers describe it as best suited for large, complex organizations with dedicated technical resources.

### Which Web Content Management platform has better integrations?

Drupal is favored by reviewers for integrations, with multiple mentions of API integration and easy integrations.

- **Drupal:** Reviewers cite API integration and easy integrations, with recent reviews highlighting its ability to connect with various applications and technologies.
- **OpenText Web CMS:** Reviewers mention integration flexibility in older reviews, but no recent integration themes are cited.

### How do Drupal and OpenText Web CMS compare on customer support?

Drupal outperforms OpenText Web CMS on Quality of Support by a margin of 2.6 points (7.4 vs 4.8).

- **Drupal:** Reviewers consistently praise responsive customer support, strong community resources, and helpful documentation.
- **OpenText Web CMS:** Reviewers report mixed experiences, with some citing helpful support but others noting poor documentation and inconsistent assistance.

### Which is easier to implement, Drupal or OpenText Web CMS?

Drupal is significantly easier to implement than OpenText Web CMS, with a 2.8-point advantage in Ease of Setup (6.6 vs 3.8).

- **Drupal:** Reviewers describe setup as straightforward for those with technical skills, with many citing quick launches and extensive community resources to assist with onboarding.
- **OpenText Web CMS:** Reviewers report challenging and time-consuming setup, requiring specialized skills and significant configuration effort, especially for complex enterprise environments.

### Which product has better Customization?

Drupal is the stronger platform for Customization, with higher reviewer satisfaction and more frequent mentions of customizability.

- **Drupal:** Customization is cited in 2 all-time mentions, with reviewers highlighting its flexibility, extensibility, and ability to tailor solutions to precise business requirements.
- **OpenText Web CMS:** Reviewers note adaptability to complex setups and customization capabilities for large enterprises, but without the same frequency or satisfaction scores as Drupal.

Alternatives

**Drupal Alternatives**

 ![WordPress.org](https://images.g2crowd.com/uploads/product/hd_favicon/a8f8ad7b23d4f2a855b3e1fcdaec52e9/wordpress-org.svg "WordPress.org")

[
WordPress.org
](/products/wordpress-org/reviews)

 ![Umbraco](https://images.g2crowd.com/uploads/product/hd_favicon/47781f40bcbf144905208205f4e2d632/umbraco.svg "Umbraco")

[
Umbraco
](/products/umbraco/reviews)

 ![Webflow](https://images.g2crowd.com/uploads/product/hd_favicon/96b527f3a3c7952e109278c446da2108/webflow.svg "Webflow")

[
Webflow
](/products/webflow/reviews)

 ![Sanity](https://images.g2crowd.com/uploads/product/hd_favicon/8ad945ed33d9d2bb3fd0fddbe8ce5524/sanity.svg "Sanity")

[
Sanity
](/products/sanity/reviews)

**OpenText Web CMS Alternatives**

 ![Adobe Experience Manager](https://images.g2crowd.com/uploads/product/hd_favicon/c72755fcd8e693fbaaa4c38e0d4fc360/adobe-experience-manager.svg "Adobe Experience Manager")

[
Adobe
](/products/adobe-experience-manager/reviews)

 ![Sitecore Digital Experience Platform](https://images.g2crowd.com/uploads/product/hd_favicon/770a3ce4f4ecfe957b22dae9bd132c26/sitecore-digital-experience-platform.svg "Sitecore Digital Experience Platform")

[
Sitecore Digital Experience...
](/products/sitecore-digital-experience-platform/reviews)

 ![WordPress.org](https://images.g2crowd.com/uploads/product/hd_favicon/a8f8ad7b23d4f2a855b3e1fcdaec52e9/wordpress-org.svg "WordPress.org")

[
WordPress.org
](/products/wordpress-org/reviews)

 ![Kentico](https://images.g2crowd.com/uploads/product/hd_favicon/78738ab1fd0593db4d733d5381901e74/kentico.svg "Kentico")

[
Kentico
](/products/kentico/reviews)

## Drupal vs OpenText Web CMS

When assessing the two solutions, reviewers found Drupal easier to use, set up, and administer. Reviewers also preferred doing business with Drupal overall.

- Reviewers felt that Drupal meets the needs of their business better than OpenText Web CMS.
- When comparing quality of ongoing product support, reviewers felt that Drupal is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Drupal over OpenText Web CMS.