Users report that VTEX Commerce Platform excels in its Recommendations / Personalization feature, scoring 9.0, which reviewers mention significantly enhances customer engagement through tailored suggestions. In contrast, Drupal Commerce, with a score of 8.2, is noted for its personalization capabilities but does not match the level of customization offered by VTEX.
Reviewers mention that the Storefront Design Tools in VTEX Commerce Platform, rated at 8.4, provide a more intuitive and flexible design experience compared to Drupal Commerce's score of 7.9. Users appreciate the ease of creating visually appealing storefronts with VTEX.
G2 users highlight the superior Quality of Support for Drupal Commerce, which received a score of 8.7, compared to VTEX's 7.9. Reviewers say that the support team for Drupal Commerce is more responsive and helpful, particularly for troubleshooting and setup issues.
Users on G2 report that VTEX Commerce Platform shines in Multi-Channel Fulfillment, scoring 8.6, which allows for seamless integration across various sales channels. In contrast, Drupal Commerce's score of 7.7 indicates some limitations in this area, with users mentioning challenges in managing inventory across multiple platforms.
Reviewers mention that both platforms perform well in Payment Processing, with VTEX scoring 8.8 and Drupal Commerce at 8.9. However, users say that Drupal Commerce offers a slightly broader range of payment options, which can be crucial for businesses looking to cater to diverse customer preferences.
Users report that the Customization capabilities of Drupal Commerce, rated at 9.1, are particularly strong, allowing for extensive modifications to meet specific business needs. In comparison, VTEX's score of 7.9 indicates that while it offers customization, it may not be as flexible or user-friendly as Drupal's offerings.
Pricing
Entry-Level Pricing
Drupal Commerce
No pricing available
VTEX Commerce Platform
No pricing available
Free Trial
Drupal Commerce
No trial information available
VTEX Commerce Platform
No trial information available
Ratings
Meets Requirements
8.6
21
8.6
25
Ease of Use
7.2
21
8.2
25
Ease of Setup
7.3
10
8.1
22
Ease of Admin
8.3
10
8.2
18
Quality of Support
8.7
21
8.1
24
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