# Drupal Commerce vs Salesforce B2B Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2B excels in handling complex catalogs and negotiated pricing, making it a preferred choice for businesses that require detailed customer insights. Users appreciate how it integrates seamlessly with their CRM, allowing teams to track customer history and pricing details effectively.
- **Users say** that Drupal Commerce offers a user-friendly experience, with many finding it easy to navigate and set up. Reviewers highlight its quick deployment process, which allows for a streamlined development of e-commerce sites, although they note that extensive customization may still be necessary for optimal functionality.
- **According to verified reviews** , Salesforce Commerce for B2B has a significantly higher overall satisfaction score compared to Drupal Commerce, indicating that users feel more positively about their experience with Salesforce. This is reflected in the higher number of recent reviews, suggesting a more active and satisfied user base.
- **Reviewers mention** that while both platforms provide solid support, Salesforce Commerce for B2B is particularly noted for its efficiency in organizing sales information and leads, which enhances the productivity of sales teams. In contrast, Drupal Commerce users appreciate the vibrant online community that supports troubleshooting and development.
- **Users highlight** that Salesforce Commerce for B2B offers superior ease of use and setup, with intuitive features that help teams get started quickly. In comparison, while Drupal Commerce is praised for its flexibility, some users find that it requires more time and effort to configure for specific business needs.
- **G2 reviewers indicate** that both platforms have strong customization capabilities, but Drupal Commerce slightly edges out in this area. Users enjoy the ability to tailor their e-commerce sites extensively, although they also acknowledge that this can lead to a more complex setup process compared to the more straightforward approach of Salesforce Commerce for B2B.



| | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25 | 295 | 
| **Largest Market Segment** | Small-Business (65.2% of reviews) | Mid-Market (36.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Drupal Commerce

Pros:
- Reliability (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)

### Salesforce B2B Commerce

Pros:
- Ease of Use (49 reviews)
- B2B (31 reviews)

Cons:
- Complex Setup (24 reviews)
- Expensive (24 reviews)

---
## Ratings Comparison
| Rating | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.6 (22 reviews) | 8.7 (165 reviews) | 
  | **Ease of Use** | 7.3 (22 reviews) | 8.3 (238 reviews) | 
  | **Ease of Setup** | 7.6 (11 reviews) | 8.1 (162 reviews) | 
  | **Ease of Admin** | 8.5 (11 reviews) | 8.4 (61 reviews) | 
  | **Quality of Support** | 8.7 (22 reviews) | 8.5 (161 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 8.8 (60 reviews) | 
  | **Product Direction (% positive)** | 8.9 (22 reviews) | 8.9 (161 reviews) | 

---
## Pricing

### Drupal Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce B2B Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Drupal Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.2/10 | 23 |

#### Design

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **Testing - Mobile E-Commerce** | Not enough data | 7.9 (19 reviews) | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.2 (18 reviews) | 

#### Personalization

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.0 (20 reviews) | 
| **Localization - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.3 (20 reviews) | 

#### Analysis

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.5 (20 reviews) | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.8 (20 reviews) | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Drupal Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.5/10 | 13 |

#### Merchandising

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Product Recommendations** | Not enough data | 8.3 (11 reviews) | 
| **Product Search** | Not enough data | 8.6 (11 reviews) | 
| **Product Display** | Not enough data | 8.0 (11 reviews) | 
| **Media File Storage** | Not enough data | 8.0 (11 reviews) | 
| **Web Content Management** | Not enough data | 8.0 (11 reviews) | 

#### Analytics

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 9.4 (11 reviews) | 
| **Customer Data** | Not enough data | 8.9 (11 reviews) | 

#### Administration

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (12 reviews) | 
| **Dashboard** | Not enough data | 9.2 (12 reviews) | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Drupal Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.9/10 | 12 |

#### Administration

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (10 reviews) | 
| **Cart Management** | Not enough data | 8.7 (9 reviews) | 
| **Shipping Information Collection** | Not enough data | 8.7 (9 reviews) | 

#### Integrations

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | 9.4 (9 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 8.9 (9 reviews) | 
| **Email Integration** | Not enough data | 9.1 (9 reviews) | 

#### Cart Management

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Multi Cart** | Not enough data | 8.9 (9 reviews) | 
| **Products** | Not enough data | 9.1 (9 reviews) | 
| **Templates** | Not enough data | 8.5 (9 reviews) | 
| **Embed** | Not enough data | 8.5 (9 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Drupal Commerce** | 8.5/10 | 21 |
| **Salesforce B2B Commerce** | 8.2/10 | 129 |

#### Headless Commerce

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Decoupling** | Not enough data | 8.1 (74 reviews) | 
| **REST APIs** | Not enough data | 8.2 (75 reviews) | 
| **Data Orchestration** | Not enough data | 8.1 (75 reviews) | 
| **Customization** | 8.7 (5 reviews) | 8.2 (75 reviews) | 
| **Extensibility** | 8.0 (5 reviews) | 8.2 (75 reviews) | 

#### Generative AI

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (64 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (63 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 
| **Decision Making** | Not enough data | 8.1 (8 reviews) | 

#### Merchandising/Marketing

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (19 reviews) ✓ Verified | 8.2 (97 reviews) | 
| **Product Visualization** | 8.4 (20 reviews) ✓ Verified | 8.2 (96 reviews) | 
| **Recommendations / Personalization** | 8.3 (17 reviews) ✓ Verified | 8.2 (101 reviews) | 
| **Promotions and Discounts** | 8.2 (19 reviews) ✓ Verified | 7.9 (97 reviews) | 
| **Shopping Cart Abandonment** | 8.0 (16 reviews) ✓ Verified | 8.0 (94 reviews) | 
| **Product Reviews** | Feature Not Available | 8.1 (96 reviews) | 
| **SEO** | 8.1 (18 reviews) ✓ Verified | 7.9 (94 reviews) | 

#### Product Catalog

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Content Management** | 9.1 (20 reviews) ✓ Verified | 8.4 (97 reviews) | 
| **Product Configuration** | 8.9 (18 reviews) ✓ Verified | 8.2 (92 reviews) | 
| **Product Search and Filtering** | 8.4 (19 reviews) ✓ Verified | 8.4 (96 reviews) | 
| **Intangible Products** | Feature Not Available | 7.9 (86 reviews) | 

#### Order Process

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Checkout Process** | 8.7 (19 reviews) ✓ Verified | 8.2 (90 reviews) | 
| **Shipping Options** | 9.0 (18 reviews) ✓ Verified | 8.2 (90 reviews) | 
| **Tax Display and Processing** | 8.7 (18 reviews) ✓ Verified | 8.1 (87 reviews) | 
| **Payment Processing** | 9.0 (20 reviews) ✓ Verified | 8.4 (91 reviews) | 
| **Order Management** | 8.7 (20 reviews) ✓ Verified | 8.4 (94 reviews) | 
| **Returns / Refunds** | 7.7 (16 reviews) ✓ Verified | 8.0 (86 reviews) | 
| **Inventory Management** | 8.8 (20 reviews) ✓ Verified | 8.2 (91 reviews) | 
| **Multi-Channel Fulfillment** | Feature Not Available | 8.2 (87 reviews) | 

#### Multi-Channel Support

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Omnichannel** | 9.2 (14 reviews) ✓ Verified | 8.3 (92 reviews) | 
| **Mobile** | 8.8 (15 reviews) ✓ Verified | 8.2 (93 reviews) | 
| **Social Commerce** | 8.2 (16 reviews) ✓ Verified | 8.3 (87 reviews) | 
| **Customer Service** | 8.5 (17 reviews) ✓ Verified | 8.3 (95 reviews) | 
| **Store Locator** | 8.8 (12 reviews) ✓ Verified | 8.1 (86 reviews) | 
| **3rd-Party Store Integration** | 7.9 (14 reviews) ✓ Verified | 8.0 (85 reviews) | 
| **B2B** | 8.6 (14 reviews) ✓ Verified | 8.7 (101 reviews) | 

#### Platform

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **APIs** | 8.9 (16 reviews) ✓ Verified | 8.0 (92 reviews) | 
| **Customization** | 9.2 (20 reviews) ✓ Verified | 7.9 (99 reviews) | 
| **Integrations to Add-on Tools** | 8.6 (18 reviews) ✓ Verified | 8.1 (94 reviews) | 
| **User Management** | 8.9 (19 reviews) ✓ Verified | 8.3 (91 reviews) | 
| **Reporting / Analytics** | 7.9 (17 reviews) ✓ Verified | 8.4 (93 reviews) | 
| **Security** | 8.6 (20 reviews) ✓ Verified | 8.6 (91 reviews) | 
| **Multi-Site Management** | 7.7 (14 reviews) ✓ Verified | 8.1 (86 reviews) | 
| **Admin Access Rights** | 8.3 (18 reviews) ✓ Verified | 8.4 (91 reviews) | 
| **Test-to-Product Migration** | 8.2 (14 reviews) ✓ Verified | 8.2 (92 reviews) | 
| **Internationalization** | 8.0 (14 reviews) ✓ Verified | 8.3 (87 reviews) | 
| **Cross Browser Support** | 8.6 (18 reviews) ✓ Verified | 8.0 (88 reviews) | 
| **Performance and Reliability** | 8.2 (18 reviews) ✓ Verified | 8.5 (96 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Drupal Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.1/10 | 31 |

#### Reporting

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.6 (31 reviews) | 
| **Data Transfer Tools** | Not enough data | 8.3 (31 reviews) | 

#### Omnichannel Features 

| Feature | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Retail Management** | Not enough data | 7.8 (31 reviews) | 
| **POS Integration** | Not enough data | 8.1 (31 reviews) | 
| **Social Media Integration** | Not enough data | 8.0 (31 reviews) | 
| **Customer Service Integration** | Not enough data | 8.2 (31 reviews) | 
| **Marketing Tools** | Not enough data | 8.1 (31 reviews) | 
| **E-commerce Integration** | Not enough data | 8.2 (31 reviews) | 
| **ERP Integration** | Not enough data | 8.0 (31 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2B Commerce (4):** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)


---
## Reviewer Demographics

### By Company Size

| Segment | Drupal Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Small-Business** | 65.2% | 30.2% | 
| **Mid-Market** | 30.4% | 36.4% | 
| **Enterprise** | 4.3% | 33.5% | 

### By Industry

#### Drupal Commerce

- **Information Technology and Services:** 21.7%
- **Internet:** 13.0%
- **Marketing and Advertising:** 8.7%
- **Telecommunications:** 4.3%
- **Online Media:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Libraries:** 4.3%
- **Information Services:** 4.3%
- **Individual & Family Services:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Other:** 26.1%

#### Salesforce B2B Commerce

- **Information Technology and Services:** 11.8%
- **Computer Software:** 10.3%
- **Marketing and Advertising:** 7.0%
- **Consulting:** 4.4%
- **Accounting:** 3.7%
- **Apparel & Fashion:** 3.3%
- **Retail:** 3.3%
- **Consumer Goods:** 3.3%
- **Consumer Services:** 3.3%
- **Financial Services:** 3.3%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Drupal Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [PrestaShop](https://www.g2.com/products/prestashop/reviews) — 4.3/5 stars (160 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Pimcore](https://www.g2.com/products/pimcore/reviews) — 4.5/5 stars (48 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

### Alternatives to Salesforce B2B Commerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)

---
## Top Discussions

### Drupal Commerce

No discussions available for this product.

### Salesforce B2B Commerce

- Title: [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) — 1 comment
  > **Top comment:** "Sales force allows you to manage all communications, promotions, and sales with your customers in one place, among other things. This enables the sales team..."
- Title: [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) — 1 comment
  > **Top comment:** "Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer..."
- Title: [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) — 1 comment
  > **Top comment:** "For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers..."
- Title: [What is b2b in Salesforce?](https://www.g2.com/discussions/what-is-b2b-in-salesforce) — 1 comment
  > **Top comment:** "B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships..."
- Title: [Tiered pricing in B2B Commerce subscription products](https://www.g2.com/discussions/tiered-pricing-in-b2b-commerce-subscription-products) — 1 comment, 1 upvote
  > **Top comment:** "B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/drupal-commerce-vs-salesforce-b2b-commerce)