Introducing G2.ai, the future of software buying.Try now
Compare Dropbox and Sync.com 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Tresorit
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
At a Glance
Market Segments
Small-Business (64.0% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
$9.99 Per Month
Free
Dropbox
Star Rating
(30,698)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dropbox excels in file sharing, with a score of 9.2, making it easy to collaborate with others. In contrast, Sync.com, while still effective, has a lower score of 7.3 in this area, indicating that users may find it less intuitive for sharing files.
- Reviewers mention that Dropbox's real-time sync feature, rated at 7.8, allows for seamless collaboration, although some users have noted occasional delays. Sync.com, however, has not performed as well in this area, with a score of 7.1, suggesting that users may experience more lag in syncing changes.
- G2 users highlight Dropbox's ease of use with a score of 9.0, which is particularly beneficial for small businesses looking for a straightforward solution. Sync.com matches this score but lacks some of the advanced features that Dropbox offers, which may limit its appeal for users needing more robust functionality.
- Reviewers mention that Dropbox's mobile apps are rated at 8.6, providing a user-friendly experience on the go. In comparison, Sync.com also scores 8.6, but users have reported that the app can be less responsive at times, which may hinder productivity.
- Users on G2 appreciate Dropbox's storage capacity rating of 9.2, which allows for ample space for files and documents. Sync.com, while offering a free tier, may not provide the same level of storage options, which could be a drawback for users with larger storage needs.
- Reviewers mention that Dropbox's quality of support is rated at 8.6, indicating a reliable customer service experience. Sync.com, with a score of 8.4, is still considered good, but some users have expressed a desire for quicker response times and more comprehensive support resources.
Pricing
Entry-Level Pricing
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
Dropbox
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
9.0
26,247
8.7
26
Ease of Use
9.0
26,666
9.0
27
Ease of Setup
9.1
8,591
8.9
9
Ease of Admin
8.9
5,404
7.9
8
Quality of Support
8.6
18,910
8.4
24
Has the product been a good partner in doing business?
8.9
5,005
8.5
8
Product Direction (% positive)
7.9
26,192
8.6
25
Features by Category
File Management
8.9
21887
Not enough data
8.6
21979
Not enough data
9.0
22000
Not enough data
8.6
21504
Not enough data
8.6
20204
Not enough data
Agentic AI - Cloud Content Collaboration
Feature Not Available
Not enough data
7.5
687
Not enough data
7.2
676
Not enough data
Collaboration
8.7
20290
Not enough data
9.2
22439
Not enough data
8.0
18920
Not enough data
8.1
17870
Not enough data
Administration
8.6
16740
Not enough data
8.5
16324
Not enough data
8.7
16526
Not enough data
7.8
17793
Not enough data
8.2
15890
Not enough data
8.8
17525
Not enough data
Platform
9.0
10658
Not enough data
8.3
9575
Not enough data
8.3
9474
Not enough data
8.1
9101
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
9.2
10
Not enough data
7.1
8
Not enough data
6.7
9
Not enough data
Not enough data
Compatibility
Not enough data
7.6
7
Not enough data
7.5
8
Not enough data
8.1
8
Management
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Feature Not Available
Not enough data
7.5
368
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
361
Not enough data
7.6
365
Not enough data
Feature Not Available
Not enough data
Platform
8.6
379
Not enough data
8.7
377
Not enough data
8.4
368
Not enough data
Generative AI
6.9
359
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Editing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
53
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dropbox and Sync.com are categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
