# Dropbox, SugarSync vs Microsoft OneDrive for Business Comparison

| | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 31,298 | 79 | 10,349 | 
| **Largest Market Segment** | Small-Business (64.0% of reviews) | Small-Business (58.9% of reviews) | Enterprise (37.9% of reviews) | 
| **Entry Level Price** | $9.99 Per Month | $7.49 per month | $5 user/month | 

---
## Top Pros & Cons

### Dropbox

Pros:
- Ease of Use (1693 reviews)
- Easy Access (856 reviews)

Cons:
- Expensive Cost (525 reviews)
- Expensive (513 reviews)

### SugarSync

Pros:
- Ease of Use (6 reviews)
- Easy Setup (3 reviews)

Cons:
- Slow Performance (2 reviews)
- Storage Limitations (2 reviews)

### Microsoft OneDrive for Business

Pros:
- Ease of Use (198 reviews)
- Seamless Integration (181 reviews)

Cons:
- Syncing Issues (166 reviews)
- Permission Issues (41 reviews)

---
## Ratings Comparison
| Rating | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (26743 reviews) | 8.0 (58 reviews) | 8.9 (8404 reviews) | 
  | **Ease of Use** | 9.0 (27194 reviews) | 8.6 (58 reviews) | 8.7 (8479 reviews) | 
  | **Ease of Setup** | 9.1 (9102 reviews) | 9.4 (27 reviews) | 8.8 (2223 reviews) | 
  | **Ease of Admin** | 8.9 (5441 reviews) | 8.9 (16 reviews) | 8.5 (1552 reviews) | 
  | **Quality of Support** | 8.6 (19312 reviews) | 7.2 (48 reviews) | 8.4 (6583 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (5043 reviews) | 7.1 (15 reviews) | 8.7 (1487 reviews) | 
  | **Product Direction (% positive)** | 7.9 (26643 reviews) | 5.6 (56 reviews) | 8.1 (8187 reviews) | 

---
## Pricing

### Dropbox

#### Entry-Level Pricing

Plan: Plus

Price: $9.99 Per Month

Description: Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus

Key Features:
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices

[Browse all 8 editions](https://www.g2.com/products/dropbox/pricing)

#### Free Trial

Yes

### SugarSync

#### Entry-Level Pricing

Plan: 100GB

Price: $7.49 per month

Description: 1 User 


[Browse all 5 editions](https://www.g2.com/products/sugarsync/pricing)

#### Free Trial

Yes

### Microsoft OneDrive for Business

#### Entry-Level Pricing

Plan: 1 TB of OneDrive storage

Price: $5 user/month

Description: Includes 1TB of OneDrive per user.


[Browse all 5 editions](https://www.g2.com/products/microsoft-onedrive-for-business/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Dropbox** | 8.5/10 | 24270 |
| **SugarSync** | 8.0/10 | 35 |
| **Microsoft OneDrive for Business** | 8.6/10 | 7397 |

#### File Management

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Device Syncing** | 8.9 (22164 reviews) | 8.8 (31 reviews) | 8.7 (6515 reviews) | 
| **Web Interface** | 8.6 (22078 reviews) | 8.3 (30 reviews) | 8.6 (6460 reviews) | 
| **File Type Support** | 9.0 (22113 reviews) | 9.0 (29 reviews) | 8.9 (6522 reviews) | 
| **Search** | 8.6 (21605 reviews) | 7.7 (27 reviews) | 8.6 (6318 reviews) | 
| **Mobile Apps** | 8.6 (20305 reviews) | 7.5 (21 reviews) | 8.5 (5415 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 7.9 (281 reviews) | 
| **Cross-system Integration** | 7.6 (723 reviews) | Not enough data | 8.4 (302 reviews) | 
| **Natural Language Interaction** | 7.3 (701 reviews) | Not enough data | 8.1 (284 reviews) | 

#### Collaboration

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **File following** | 8.7 (20344 reviews) | 7.7 (23 reviews) | 8.7 (5699 reviews) | 
| **File Sharing** | 9.2 (22797 reviews) | 8.7 (28 reviews) | 9.0 (6663 reviews) | 
| **Simultaneously Editing** | 8.0 (18979 reviews) | 6.1 (20 reviews) | 8.4 (5861 reviews) | 
| **Change Tracking / Audit Logs** | 8.2 (17954 reviews) | 6.8 (19 reviews) | 8.4 (5127 reviews) | 

#### Administration

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **User and Role Management** | 8.6 (16783 reviews) | 8.1 (15 reviews) | 8.7 (4304 reviews) | 
| **Policies and Controls** | 8.5 (16371 reviews) | 8.0 (11 reviews) | 8.7 (4244 reviews) | 
| **Device Management** | 8.7 (16563 reviews) | 8.4 (16 reviews) | 8.8 (4228 reviews) | 
| **Storage Limits** | 7.7 (17951 reviews) | 8.0 (16 reviews) | 8.7 (4613 reviews) | 
| **Storage Zones** | 8.2 (15910 reviews) | 8.2 (15 reviews) | 8.7 (3925 reviews) | 
| **Security** | 8.8 (17687 reviews) | 8.1 (17 reviews) | 9.0 (4755 reviews) | 

#### Platform

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Performance and Reliability** | 9.0 (10738 reviews) | 7.7 (15 reviews) | 8.8 (1522 reviews) | 
| **Reporting and Auditing** | 8.3 (9570 reviews) | 8.7 (9 reviews) | 8.5 (1197 reviews) | 
| **System of Record Integration** | 8.3 (9488 reviews) | 8.3 (8 reviews) | 8.7 (1209 reviews) | 
| **APIs** | 8.1 (9102 reviews) | 7.5 (6 reviews) | 8.5 (995 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Dropbox** | N/A | N/A |
| **SugarSync** | 8.9/10 | 19 |
| **Microsoft OneDrive for Business** | N/A | N/A |

#### Functionality

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Real-time Sync** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Storage Capacity** | Not enough data | 8.2 (17 reviews) | Not enough data | 
| **Remote Backup** | Not enough data | 9.2 (14 reviews) | Not enough data | 
| **Versioning** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Mobile Backup Application** | Not enough data | 9.4 (9 reviews) | Not enough data | 

#### Compatibility 

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Disk Backup** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Local Backup** | Not enough data | 8.4 (15 reviews) | Not enough data | 
| **Storage Formats** | Not enough data | 9.0 (14 reviews) | Not enough data | 

#### Management

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **File Sharing** | Not enough data | 9.1 (16 reviews) | Not enough data | 
| **Security Standards** | Not enough data | 9.3 (14 reviews) | Not enough data | 
| **Encrypted Storage** | Not enough data | 9.4 (15 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Video Editing

| Product | Score | Reviews |
|---|---|---|
| **Dropbox** | 7.9/10 | 407 |
| **SugarSync** | N/A | N/A |
| **Microsoft OneDrive for Business** | N/A | N/A |

#### Editing

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Audio Mixing** | Feature Not Available | Not enough data | Not enough data | 
| **Transcription** | 7.5 (372 reviews) | Not enough data | Not enough data | 
| **Text Animation** | Feature Not Available | Not enough data | Not enough data | 
| **Time Mapping** | Feature Not Available | Not enough data | Not enough data | 
| **Overlays and Watermarks** | 7.4 (362 reviews) | Not enough data | Not enough data | 
| **Clip Editing** | 7.6 (369 reviews) | Not enough data | Not enough data | 
| **Titles and Captions** | Feature Not Available | Not enough data | Not enough data | 

#### Platform

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Operating System** | 8.6 (381 reviews) | Not enough data | Not enough data | 
| **Format Compatibility** | 8.7 (381 reviews) | Not enough data | Not enough data | 
| **Team Review** | 8.4 (370 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **AI Text Generation** | 6.9 (361 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Video Editing

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.8 (56 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Dropbox** | N/A | N/A |
| **SugarSync** | N/A | N/A |
| **Microsoft OneDrive for Business** | N/A | N/A |

#### Management

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Dropbox (1):** [Video Editing Software](https://www.g2.com/categories/video-editing)

**Unique to SugarSync (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)



---
## Reviewer Demographics

### By Company Size

| Segment | Dropbox | SugarSync | Microsoft OneDrive for Business | 
|---|---|---|---|
| **Small-Business** | 64.0% | 58.9% | 29.1% | 
| **Mid-Market** | 22.7% | 26.0% | 33.0% | 
| **Enterprise** | 13.3% | 15.1% | 37.9% | 

### By Industry

#### Dropbox

- **Marketing and Advertising:** 6.0%
- **Information Technology and Services:** 5.9%
- **Computer Software:** 4.9%
- **Education Management:** 4.6%
- **Higher Education:** 4.5%
- **Non-Profit Organization Management:** 3.1%
- **Real Estate:** 2.6%
- **Accounting:** 2.5%
- **Hospital & Health Care:** 2.4%
- **Retail:** 2.3%
- **Other:** 61.2%

#### SugarSync

- **Information Technology and Services:** 11.4%
- **Computer Software:** 10.0%
- **Staffing and Recruiting:** 7.1%
- **Accounting:** 4.3%
- **Airlines/Aviation:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 2.9%
- **Human Resources:** 2.9%
- **Computer & Network Security:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 47.1%

#### Microsoft OneDrive for Business

- **Information Technology and Services:** 11.0%
- **Education Management:** 5.5%
- **Computer Software:** 5.2%
- **Higher Education:** 5.1%
- **Financial Services:** 3.8%
- **Hospital & Health Care:** 3.6%
- **Marketing and Advertising:** 3.2%
- **Retail:** 3.0%
- **Non-Profit Organization Management:** 2.9%
- **Accounting:** 2.8%
- **Other:** 53.9%

---
## Alternatives

### Alternatives to Dropbox

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5244 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1160 reviews)
- [OpenText Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) — 4.2/5 stars (685 reviews)
- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (165 reviews)
- [Sync Pro](https://www.g2.com/products/sync-pro/reviews) — 3.9/5 stars (37 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)

### Alternatives to SugarSync

- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (165 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5244 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1160 reviews)
- [OpenText Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) — 4.2/5 stars (685 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (255 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1927 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews)

### Alternatives to Microsoft OneDrive for Business

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5244 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1160 reviews)
- [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) — 4.4/5 stars (709 reviews)
- [OpenText Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) — 4.2/5 stars (685 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (255 reviews)
- [ownCloud](https://www.g2.com/products/owncloud/reviews) — 4.3/5 stars (236 reviews)
- [Nextcloud](https://www.g2.com/products/nextcloud/reviews) — 4.4/5 stars (192 reviews)

---
## Top Discussions

### Dropbox

- Title: [What is Dropbox used for?](https://www.g2.com/discussions/what-is-dropbox-used-for) — 8 comments, 7 upvotes
  > **Top comment:** "dropbox is an excellent File Cloud storage Application. "
- Title: [Please increase space](https://www.g2.com/discussions/33258-please-increase-space) — 8 comments, 1 upvote
  > **Top comment:** "There is a place to pick the size of your dropbox space.  There is a limited amount for free and then you can choose price ranges and space sizes.  They use..."
- Title: [What are the features of Dropbox?](https://www.g2.com/discussions/dropbox-what-are-the-features-of-dropbox) — 7 comments
  > **Top comment:** "1.  Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with..."
- Title: [it is not possible to manage multiple Dropbox accounts from a single desktop.](https://www.g2.com/discussions/30287-it-is-not-possible-to-manage-multiple-dropbox-accounts-from-a-single-desktop) — 7 comments
  > **Top comment:** "You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file..."
- Title: [What strategies do you use to ensure secure and efficient file sharing with Dropbox in your organization?](https://www.g2.com/discussions/what-strategies-do-you-use-to-ensure-secure-and-efficient-file-sharing-with-dropbox-in-your-organization) — 6 comments, 5 upvotes
  > **Top comment:** "Shared folders is key."

### SugarSync

- Title: [Is SugarSync secure?](https://www.g2.com/discussions/is-sugarsync-secure) — 1 comment
  > **Top comment:** "Yes, it is secure"
- Title: [What is SugarSync?](https://www.g2.com/discussions/what-is-sugarsync) — 1 comment
  > **Top comment:** "Love ❤️ it"
- Title: [Sharing with non-SugarSync users: is it free?](https://www.g2.com/discussions/sharing-with-non-sugarsync-users-is-it-free) — 1 comment, 1 upvote
  > **Top comment:** "No, but the people you shared something need to register a free account to access the files online, account that comes with zero storage but get 512 MB of..."

### Microsoft OneDrive for Business

- Title: [Which is better Drop box or One drive](https://www.g2.com/discussions/23433-which-is-better-drop-box-or-one-drive) — 14 comments, 2 upvotes
  > **Top comment:** "It depends on the application. At one time, I would have endorsed DropBox without hesitation. OneDrive has resolved their sync issues, and I find it just as..."
- Title: [How does Microsoft OneDrive for Business enhance collaboration and productivity in remote work settings?](https://www.g2.com/discussions/how-does-microsoft-onedrive-for-business-enhance-collaboration-and-productivity-in-remote-work-settings) — 7 comments, 2 upvotes
  > **Top comment:** "When knowledge workers have access to OneDrive they are able to share documents across huge distances with colleagues being able to access and update the..."
- Title: [Can you save pictures as well as documents in one drive](https://www.g2.com/discussions/can-you-save-pictures-as-well-as-documents-in-one-drive-33e66c84-6b2a-4f52-a395-9c8d86ad2404) — 6 comments, 2 upvotes
  > **Top comment:** "Yes, you can save pictures to OneDrive.  In fact, you can save all sorts of file types as long as you have the space to do so. "
- Title: [Is there any way to see your files on the web?](https://www.g2.com/discussions/is-there-any-way-to-see-your-files-on-the-web) — 6 comments, 1 upvote
  > **Top comment:** "Yes. Go to office365.com and sign into your account. Once you do so, go to the  Onedrive tab and your files should be there but only if you saved your files..."
- Title: [Can this be implemented for personal use as well?](https://www.g2.com/discussions/24600-can-this-be-implemented-for-personal-use-as-well) — 5 comments, 1 upvote
  > **Top comment:** "Yes. There are different yearly plans you can purchase that have different levels of storage size for personal or business use. The idea is that you would..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dropbox-vs-sugarsync-vs-microsoft-onedrive-for-business)