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Compare Dropbox and PaperTrail 
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At a Glance
Market Segments
Small-Business (64.0% of reviews)
Small-Business (47.2% of reviews)
Entry-Level Pricing
$9.99 Per Month
No pricing available
Dropbox
Star Rating
(30,782)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansPaperTrail
Star Rating
(39)4.4 out of 5
Market Segments
Small-Business (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dropbox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PaperTrail. Users appreciate its robust cloud storage capabilities, with one reviewer highlighting the "free 1 TB storage" that enhances team collaboration.
- Users say that Dropbox's ease of use is a standout feature, with many finding it intuitive for daily tasks. Reviewers mention how it simplifies file sharing and project management, making it a go-to solution for teams looking to streamline their workflows.
- According to verified reviews, PaperTrail offers advanced tools for document organization, which users find beneficial for managing large volumes of files. One user noted its ability to "quickly search through logs using keywords," showcasing its efficiency in document retrieval.
- Reviewers mention that while Dropbox has a more extensive feature set, PaperTrail shines in its integration capabilities, particularly with tools like Slack. Users appreciate this integration for tracking operations, although some found the initial setup a bit complicated.
- G2 reviewers highlight that Dropbox's implementation process is quick and user-friendly, with many praising the intuitive onboarding experience. This contrasts with PaperTrail, where some users experienced challenges during the initial setup phase.
- Users report that Dropbox's customer support is generally well-rated, providing timely assistance when needed. In comparison, while PaperTrail's support is decent, it doesn't receive the same level of acclaim, which could be a consideration for teams needing reliable help.
Pricing
Entry-Level Pricing
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
PaperTrail
No pricing availableFree Trial
Dropbox
Free Trial is available
PaperTrail
No trial information availableRatings
Meets Requirements
9.0
26,317
8.6
28
Ease of Use
9.0
26,737
8.8
28
Ease of Setup
9.1
8,662
8.9
11
Ease of Admin
8.9
5,416
8.6
6
Quality of Support
8.6
18,971
8.4
25
Has the product been a good partner in doing business?
8.9
5,017
8.9
6
Product Direction (% positive)
7.9
26,263
8.3
28
Features by Category
File Management
8.9
21929
8.5
14
8.6
22002
8.4
15
9.0
22018
7.8
13
8.6
21518
8.4
15
8.6
20224
7.4
12
Agentic AI - Cloud Content Collaboration
Feature Not Available
Not enough data
7.6
695
Not enough data
7.2
684
Not enough data
Collaboration
8.7
20304
8.1
14
9.2
22488
8.5
14
8.0
18935
7.9
12
8.2
17884
8.7
13
Administration
8.6
16754
8.7
14
8.5
16336
8.5
13
8.7
16539
8.5
12
7.8
17830
7.7
15
8.2
15899
7.9
13
8.8
17552
8.9
14
Platform
9.0
10664
8.2
11
8.3
9578
8.7
10
8.3
9477
8.2
10
8.1
9104
8.3
9
Editing
Feature Not Available
Not enough data
7.5
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
363
Not enough data
7.6
367
Not enough data
Feature Not Available
Not enough data
Platform
8.6
381
Not enough data
8.7
379
Not enough data
8.4
369
Not enough data
Generative AI
6.9
361
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Editing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
55
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Dropbox and PaperTrail are categorized as Cloud Content Collaboration
Unique Categories
Dropbox is categorized as Video Editing
PaperTrail is categorized as Document Management
Reviews
Reviewers' Company Size
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PaperTrail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Information Technology and Services
38.9%
Computer Software
11.1%
Internet
8.3%
Computer & Network Security
5.6%
Wholesale
2.8%
Other
33.3%
Alternatives
Discussions
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
What is Papertrail used for?
1 Comment
Official Response from PaperTrail
Papertrail brings the ideal solution for the management of documents. We facilitate the easy formation of common business processes and policies by handling,...Read more
How Papertrail works?
1 Comment
Official Response from PaperTrail
Papertrail brings the ideal solution for the management of documents. We facilitate the easy formation of common business processes and policies by handling,...Read more
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