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At a Glance
Market Segments
Small-Business (77.6% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
From $10 user/month
Starting at $12.50 1 User Per Month
DocSend
Star Rating
(568)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansFileCloud
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (44.8% of reviews)
Entry-Level Pricing
Starting at $12.50 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocSend excels in its document signing capabilities, particularly highlighting the "Signature Workflow" feature, which allows for a streamlined signing process. In contrast, FileCloud's signing features, while effective, do not offer the same level of customization and user experience.
- Reviewers mention that FileCloud shines in file management, especially with its "File Type Support" and "Versioning" features, which are rated higher than DocSend's. Users appreciate the ability to manage various file types and track changes effectively, making it a preferred choice for teams that require robust file handling.
- G2 users indicate that DocSend's "Document Collaboration" features are particularly strong, allowing for real-time feedback and editing. However, users on G2 note that FileCloud's collaboration tools, such as "Simultaneously Editing" and "Change Tracking," provide a more comprehensive solution for teams working on shared documents.
- Reviewers mention that DocSend's "Analytics" capabilities, particularly "Engagement Tracking," are highly praised for providing insights into document performance. In contrast, while FileCloud offers analytics, users feel that it lacks the depth and clarity found in DocSend's reporting features.
- Users say that FileCloud's "Mobile Apps" are superior, with a higher rating for usability and functionality compared to DocSend. Reviewers appreciate the seamless experience on mobile devices, which is crucial for teams that need to access documents on the go.
- Users report that DocSend's "Custom Branding" options are a significant advantage for businesses looking to maintain brand consistency in their documents. However, FileCloud's branding features are seen as less flexible, which may be a drawback for companies focused on brand identity.
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
FileCloud
FileCloud Enterprise Online
Starting at $12.50
1 User Per Month
Fully Managed, Cloud-based Enterprise File Sharing and Collaboration Platform
- https://www.filecloud.com/?utm_source=G2&utm_medium=profile&utm_campaign=free_trial#onpremiseTrial
Free Trial
DocSend
Free Trial is available
FileCloud
Free Trial is available
Ratings
Meets Requirements
8.9
422
9.0
110
Ease of Use
9.0
425
9.0
110
Ease of Setup
8.9
216
8.6
74
Ease of Admin
8.6
177
8.8
66
Quality of Support
8.9
329
8.9
107
Has the product been a good partner in doing business?
8.8
172
9.2
64
Product Direction (% positive)
8.9
392
8.1
91
Features by Category
Signature Process
8.6
81
|
Verified
Not enough data
8.1
62
Not enough data
8.8
79
|
Verified
Not enough data
8.4
73
|
Verified
Not enough data
8.4
66
Not enough data
8.2
47
Not enough data
8.6
55
Not enough data
8.5
61
Not enough data
Agentic AI - E-Signature
8.8
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.1
11
Not enough data
Security and Scalability
8.9
62
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
9.1
46
Not enough data
Platform
8.0
50
|
Verified
Not enough data
8.6
49
Not enough data
8.5
37
Not enough data
9.1
61
|
Verified
Not enough data
8.3
31
Not enough data
File Management
9.1
68
8.5
62
9.1
75
8.8
71
8.9
74
9.0
70
8.9
72
8.6
67
Feature Not Available
8.5
53
Agentic AI - Cloud Content Collaboration
9.1
19
8.3
7
9.2
19
8.3
7
9.0
19
9.0
7
Collaboration
Feature Not Available
9.0
59
9.3
77
9.3
70
Feature Not Available
8.3
54
Feature Not Available
8.6
59
Administration
9.2
69
8.9
68
9.1
67
8.7
59
Feature Not Available
8.6
53
Feature Not Available
8.9
66
Feature Not Available
8.8
58
9.3
73
9.1
66
Platform
9.3
73
9.1
45
8.5
70
8.9
41
8.2
60
8.8
39
Feature Not Available
8.5
25
Document Creation
8.3
33
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
95
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.5
80
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
131
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
Administration and Platform
8.6
109
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Not enough data
Generative AI
9.1
15
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.7
62
Not enough data
Platform Basics
8.6
78
Not enough data
7.9
69
Not enough data
8.4
73
Not enough data
Platform Content
8.8
85
Not enough data
Platform Data
8.4
84
Not enough data
Platform Performance
8.1
74
Not enough data
8.1
65
Not enough data
Platform Basics
9.9
12
Not enough data
9.6
12
Not enough data
10.0
12
Not enough data
Platform Content
9.0
12
Not enough data
Feature Not Available
Not enough data
10.0
12
Not enough data
Platform Additional Functionality
10.0
12
Not enough data
10.0
12
Not enough data
Agentic AI - Screen and Video Capture
10.0
10
Not enough data
Content
Feature Not Available
Not enough data
8.9
28
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
9.6
19
Not enough data
9.7
19
Not enough data
9.6
19
Not enough data
9.1
19
Not enough data
9.6
19
Not enough data
Feature Not Available
Not enough data
Organization
9.8
20
Not enough data
9.8
19
Not enough data
9.8
19
Not enough data
Customization
9.1
19
Not enough data
9.7
19
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
9.8
20
Not enough data
9.8
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
30
Not enough data
8.4
23
Not enough data
8.8
18
Not enough data
9.0
23
Not enough data
9.0
26
Not enough data
9.0
19
Not enough data
8.5
16
Not enough data
8.8
24
Not enough data
8.4
19
Not enough data
8.5
27
Not enough data
9.1
30
Not enough data
9.1
24
Workflow
Not enough data
8.6
20
Not enough data
8.3
22
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
8.4
18
Platform
Not enough data
8.6
19
Not enough data
9.0
28
Not enough data
8.5
24
Not enough data
8.6
23
Not enough data
8.3
17
Agentic AI - Sales Enablement
9.0
25
Not enough data
9.1
25
Not enough data
9.2
25
Not enough data
Content Management
9.0
136
Not enough data
8.8
104
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.0
125
Not enough data
Analytics
8.9
128
Not enough data
9.0
128
Not enough data
8.9
119
Not enough data
8.9
124
Not enough data
Learning Management - Sales Enablement
9.1
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
Revenue Enablement - Sales Enablement
9.1
25
Not enough data
9.1
25
Not enough data
9.4
25
Not enough data
Categories
Categories
Shared Categories
DocSend and FileCloud are categorized as Cloud Content Collaboration
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, E-Signature, Proposal, and Client Portal
FileCloud is categorized as Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FileCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.7%
Information Technology and Services
10.6%
Financial Services
7.4%
Internet
6.7%
Marketing and Advertising
5.2%
Other
53.5%
Information Technology and Services
16.2%
Construction
5.8%
Computer Software
4.5%
Computer & Network Security
3.9%
Hospital & Health Care
3.2%
Other
66.2%
Discussions
DocSend has no discussions with answers
Is FileCloud free?
3 Comments
JR
No, but there is a community version that will allow up to 5 full accounts for $10 a year, which is donated to charity.Read more
How good is FileCloud?
2 Comments
JR
I would say it is most excellent! The server runs the entire month with no errors or problems and the users do not pester me with repeated questions on how...Read more
Is FileCloud safe?
2 Comments
JR
Safe from what? If looking at hacker proof, I'd never say anything was hacker proof, but in the many years we have been using it, there has been new large...Read more
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