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At a Glance
Market Segments
Small-Business (77.6% of reviews)
Small-Business (64.1% of reviews)
Entry-Level Pricing
From $10 user/month
$9.99 Per Month
DocSend
Star Rating
(568)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansDropbox
Star Rating
(30,695)4.4 out of 5
Market Segments
Small-Business (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Dropbox excels in file sharing capabilities, with a score of 9.2, making it a preferred choice for users who prioritize seamless collaboration and easy access to shared files. In contrast, DocSend also scores 9.2 in this area, but users report that its focus on document tracking and analytics provides additional insights that Dropbox lacks.
- Users report that Dropbox's performance and reliability score of 9.0 is bolstered by its robust syncing capabilities across devices, which reviewers mention as a key feature for maintaining workflow efficiency. DocSend, with a slightly higher score of 9.2, is praised for its consistent uptime and quick document loading times, which are crucial for presentations and client interactions.
- Reviewers mention that Dropbox's user and role management features score 8.6, allowing for effective team collaboration. However, DocSend shines with a score of 9.0, as users appreciate its granular control over document access and permissions, which is particularly beneficial for businesses handling sensitive information.
- Users on G2 highlight Dropbox's security score of 8.8, noting its strong encryption and compliance features. In comparison, DocSend stands out with a score of 9.2, with reviewers emphasizing its advanced security measures, including password protection and document expiration settings, which are essential for protecting confidential files.
- G2 users report that Dropbox's ease of setup score of 9.1 makes it user-friendly for new adopters, while DocSend's score of 8.8 indicates a slightly steeper learning curve. However, users mention that once set up, DocSend's intuitive interface for document sharing and tracking becomes a significant advantage.
- Reviewers mention that while both products have similar web interface scores (Dropbox at 8.6 and DocSend at 8.9), DocSend's interface is often described as more streamlined for document presentation, allowing users to focus on content delivery without distractions, which is a critical factor for sales and marketing teams.
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Free Trial
DocSend
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.9
422
9.0
26,244
Ease of Use
9.0
425
9.0
26,663
Ease of Setup
8.9
216
9.1
8,588
Ease of Admin
8.6
177
8.9
5,403
Quality of Support
8.9
329
8.6
18,907
Has the product been a good partner in doing business?
8.8
172
8.9
5,004
Product Direction (% positive)
8.9
392
7.9
26,189
Features by Category
Signature Process
8.6
81
|
Verified
Not enough data
8.1
62
Not enough data
8.8
79
|
Verified
Not enough data
8.4
73
|
Verified
Not enough data
8.4
66
Not enough data
8.2
47
Not enough data
8.6
55
Not enough data
8.5
61
Not enough data
Agentic AI - E-Signature
8.8
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.1
11
Not enough data
Security and Scalability
8.9
62
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
9.1
46
Not enough data
Platform
8.0
50
|
Verified
Not enough data
8.6
49
Not enough data
8.5
37
Not enough data
9.1
61
|
Verified
Not enough data
8.3
31
Not enough data
File Management
9.1
68
8.9
21884
9.1
75
8.6
21977
8.9
74
9.0
21999
8.9
72
8.6
21503
Feature Not Available
8.6
20203
Agentic AI - Cloud Content Collaboration
9.1
19
Feature Not Available
9.2
19
7.5
686
9.0
19
7.2
675
Collaboration
Feature Not Available
8.7
20289
9.3
77
9.2
22437
Feature Not Available
8.0
18919
Feature Not Available
8.1
17869
Administration
9.2
69
8.6
16739
9.1
67
8.5
16323
Feature Not Available
8.7
16525
Feature Not Available
7.8
17792
Feature Not Available
8.2
15889
9.3
73
8.8
17523
Platform
9.3
73
9.0
10657
8.5
70
8.3
9574
8.2
60
8.3
9473
Feature Not Available
8.1
9100
Document Creation
8.3
33
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
95
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.5
80
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
131
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
Administration and Platform
8.6
109
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Not enough data
Generative AI
9.1
15
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.7
62
Not enough data
Platform Basics
8.6
78
Not enough data
7.9
69
Not enough data
8.4
73
Not enough data
Platform Content
8.8
85
Not enough data
Platform Data
8.4
84
Not enough data
Platform Performance
8.1
74
Not enough data
8.1
65
Not enough data
Platform Basics
9.9
12
Not enough data
9.6
12
Not enough data
10.0
12
Not enough data
Platform Content
9.0
12
Not enough data
Feature Not Available
Not enough data
10.0
12
Not enough data
Platform Additional Functionality
10.0
12
Not enough data
10.0
12
Not enough data
Agentic AI - Screen and Video Capture
10.0
10
Not enough data
Content
Feature Not Available
Not enough data
8.9
28
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
9.6
19
Not enough data
9.7
19
Not enough data
9.6
19
Not enough data
9.1
19
Not enough data
9.6
19
Not enough data
Feature Not Available
Not enough data
Organization
9.8
20
Not enough data
9.8
19
Not enough data
9.8
19
Not enough data
Customization
9.1
19
Not enough data
9.7
19
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
9.8
20
Not enough data
9.8
20
Not enough data
Editing
Not enough data
Feature Not Available
Not enough data
7.5
368
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
361
Not enough data
7.6
365
Not enough data
Feature Not Available
Platform
Not enough data
8.6
379
Not enough data
8.7
377
Not enough data
8.4
368
Generative AI
Not enough data
6.9
359
Not enough data
Feature Not Available
Agentic AI - Video Editing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
53
Not enough data
Feature Not Available
Agentic AI - Sales Enablement
9.0
25
Not enough data
9.1
25
Not enough data
9.2
25
Not enough data
Content Management
9.0
136
Not enough data
8.8
104
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.0
125
Not enough data
Analytics
8.9
128
Not enough data
9.0
128
Not enough data
8.9
119
Not enough data
8.9
124
Not enough data
Learning Management - Sales Enablement
9.1
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
Revenue Enablement - Sales Enablement
9.1
25
Not enough data
9.1
25
Not enough data
9.4
25
Not enough data
Categories
Categories
Shared Categories
DocSend and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, E-Signature, Proposal, and Client Portal
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.7%
Information Technology and Services
10.6%
Financial Services
7.4%
Internet
6.7%
Marketing and Advertising
5.2%
Other
53.5%
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Discussions
DocSend has no discussions with answers
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
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