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Compare Drift and Verloop.io 
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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
No pricing available
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansVerloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its live chat functionality, with a score of 9.1, while Verloop.io outperforms with a score of 9.5, indicating that Verloop.io offers a more seamless and effective live chat experience.
- Reviewers mention that Verloop.io's AI capabilities, particularly in AI text generation and summarization, are rated higher (8.9 and 9.1 respectively) compared to Drift's lower scores (8.2 and 8.0), suggesting that Verloop.io provides more advanced AI features for conversational engagement.
- G2 users highlight that Verloop.io's customization interface is superior, scoring 8.9 against Drift's 8.5, which indicates that users find it easier to tailor the platform to their specific needs with Verloop.io.
- Users on G2 report that Verloop.io's proactive engagement features are rated higher (9.3) than Drift's (8.6), suggesting that Verloop.io is more effective in initiating conversations and engaging users proactively.
- Reviewers mention that Drift's integration capabilities, particularly with MS Teams and Salesforce, are rated lower (7.4 and 8.0 respectively) compared to Verloop.io's higher scores in similar integrations, indicating that Verloop.io may offer a more robust integration ecosystem.
- Users say that Verloop.io's overall ease of use and setup are rated higher (9.4) than Drift's (8.7), which suggests that new users may find Verloop.io more intuitive and quicker to implement.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Verloop.io
No pricing availableFree Trial
Drift
Free Trial is available
Verloop.io
No trial information availableRatings
Meets Requirements
8.7
1,017
9.3
181
Ease of Use
8.7
1,030
9.4
183
Ease of Setup
8.4
507
9.4
109
Ease of Admin
8.5
473
9.2
107
Quality of Support
8.8
938
9.4
181
Has the product been a good partner in doing business?
8.9
472
9.5
107
Product Direction (% positive)
8.9
995
9.3
169
Features by Category
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
281
9.1
80
8.3
269
9.4
80
8.5
304
9.4
81
8.1
274
9.2
78
8.0
229
9.3
71
Platform
8.9
310
9.5
83
8.4
292
9.3
77
8.4
276
9.3
75
8.1
282
9.4
78
7.9
241
9.3
65
8.4
262
9.5
72
8.2
287
9.4
76
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
9.5
123
|
Verified
8.5
538
|
Verified
9.3
127
|
Verified
7.8
323
|
Verified
9.1
94
8.6
414
|
Verified
9.4
115
|
Verified
7.9
189
9.3
88
Internal Use
8.4
461
|
Verified
9.1
118
|
Verified
8.7
471
|
Verified
9.3
108
|
Verified
8.5
472
|
Verified
9.3
116
|
Verified
8.2
409
|
Verified
9.3
111
8.3
372
|
Verified
9.4
105
|
Verified
8.1
402
|
Verified
9.5
117
|
Verified
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Verloop.io are categorized as Chatbots, Bot Platforms, and Live Chat
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Conversational Marketing, Customer Self-Service, and Customer Service Automation
Verloop.io has no unique categories
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
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