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Compare Draw.io and SmartDraw 
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At a Glance
Market Segments
Small-Business (49.8% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
Draw.io
Star Rating
(441)4.4 out of 5
Market Segments
Small-Business (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Draw.ioSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Draw.io excels in its drag-and-drop functionality, making it easy to create diagrams quickly, while SmartDraw users mention that its customization options allow for more tailored designs, which can be beneficial for specific business needs.
- Reviewers mention that Draw.io has a strong integration capability with various platforms, which is crucial for teams that rely on multiple tools, whereas SmartDraw users appreciate its document collaboration features, which enhance teamwork on projects.
- G2 users highlight that Draw.io's version control is effective for tracking changes, ensuring that teams can revert to previous versions easily, while SmartDraw users report that its quality of support is superior, with faster response times and more helpful resources.
- Users on G2 say that Draw.io's ease of setup is a significant advantage, allowing new users to get started quickly, while SmartDraw users mention that its performance and reliability are top-notch, with fewer instances of downtime or lag during use.
- Reviewers mention that Draw.io's file sharing capabilities are straightforward, making it easy to share diagrams with team members, while SmartDraw users appreciate its task management features, which help in organizing and tracking project progress effectively.
- Users say that Draw.io's user directory is well-organized, facilitating easy access to team members, while SmartDraw users report that its notifications system is more robust, ensuring that team members stay updated on project changes and discussions.
Pricing
Entry-Level Pricing
Draw.io
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Draw.io
No trial information availableSmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
381
8.8
254
Ease of Use
8.8
385
8.7
259
Ease of Setup
9.2
94
9.4
129
Ease of Admin
8.3
52
9.4
92
Quality of Support
8.1
230
9.1
216
Has the product been a good partner in doing business?
8.4
40
9.5
87
Product Direction (% positive)
8.1
371
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Draw.io and SmartDraw are categorized as Diagramming
Unique Categories
Draw.io has no unique categories
Reviews
Reviewers' Company Size
Draw.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.2%
Information Technology and Services
15.3%
Design
5.1%
Internet
3.5%
Higher Education
3.5%
Other
56.4%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
Could the concurrence of people working on the same diagram be implemented?
2 Comments
GM
Yes, It is workable by your entire teamRead more
Some time it automaticaly stoped responding even it is connected to network.
2 Comments
SL
Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 Comments
AB
Happy to say this already exists.
From the "Help" menu, "Download draw.io Desktop..."Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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