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Compare Draw.io and SmartDraw 
At a Glance
Market Segments
Small-Business (49.9% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
Draw.io
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Draw.ioSmartDraw
Star Rating
(335)4.5 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Draw.io excels in its lightweight nature and straightforward interface, making it particularly valuable for creating architecture diagrams and mind maps. Users appreciate its versatility and the extensive library of technical shapes, especially for cloud architecture, which allows for precise and professional diagram creation.
- Users say SmartDraw stands out for its ease of use in collaborative settings, allowing teams to project and edit diagrams in real-time. This feature is highlighted as a significant time-saver, enabling users to brainstorm and visualize ideas collectively, which is a major advantage for group projects.
- Reviewers mention that Draw.io offers a smooth experience when creating diagrams directly on the grid canvas, which enhances usability. However, some users feel that it may not fully meet their specific workflow needs, indicating potential configuration challenges for more complex projects.
- According to verified reviews, SmartDraw is particularly effective for organizing data and visualizing processes, with users noting its ability to easily convert information into graphs. This functionality is praised for simplifying the identification of areas for improvement in workflows, making it a strong choice for process mapping.
- G2 reviewers highlight that Draw.io has a strong presence among small businesses, with nearly half of its reviews coming from this segment. This suggests that it is well-suited for smaller teams looking for a cost-effective diagramming solution, especially given its open-source nature.
- Users report that while SmartDraw has a slightly higher overall satisfaction score, Draw.io's recent positive feedback indicates a growing appreciation for its features. This suggests that both products have their strengths, but SmartDraw may have a slight edge in terms of support and overall user experience.
Pricing
Entry-Level Pricing
Draw.io
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Draw.io
No trial information availableSmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
382
8.8
257
Ease of Use
8.8
386
8.7
262
Ease of Setup
9.2
95
9.4
132
Ease of Admin
8.3
52
9.4
94
Quality of Support
8.1
231
9.1
218
Has the product been a good partner in doing business?
8.4
40
9.5
89
Product Direction (% positive)
8.1
372
8.7
245
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
87
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Collaboration
Not enough data
8.6
44
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Draw.io and SmartDraw are categorized as Diagramming
Unique Categories
Draw.io has no unique categories
Reviews
Reviewers' Company Size
Draw.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.2%
Information Technology and Services
15.3%
Design
5.1%
Higher Education
3.7%
Internet
3.5%
Other
56.3%
Information Technology and Services
7.4%
Construction
7.4%
Non-Profit Organization Management
4.6%
Veterinary
3.7%
Computer Software
3.7%
Other
73.1%
Alternatives
Discussions
Some time it automaticaly stoped responding even it is connected to network.
2 Comments
SL
Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 Comments
AB
Happy to say this already exists.
From the "Help" menu, "Download draw.io Desktop..."Read more
Could the concurrence of people working on the same diagram be implemented?
2 Comments
GM
Yes, It is workable by your entire teamRead more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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