Compare Draw.io and ProcessOn 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Draw.io
Star Rating
(445)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Draw.ioProcessOn
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProcessOn excels in user experience, highlighting its easy-to-use dashboard and a variety of customization options for mind maps and diagrams, making it a favorite for those who prioritize simplicity and flexibility in their workflow.
- Users say that Draw.io stands out for its lightweight nature and straightforward interface, which allows for quick creation of architecture diagrams and user journey flows, appealing to those who need a fast and efficient tool for diagramming.
- According to verified reviews, ProcessOn's customer support is highly praised, with users noting that the team is fast and cooperative, which can be a significant advantage for small businesses needing quick assistance.
- Reviewers mention that Draw.io's versatility is a key strength, particularly its extensive library of technical shapes for cloud architecture, which enables users to create precise and professional diagrams, making it ideal for technical teams.
- G2 reviewers highlight that ProcessOn offers a range of modern templates that are ready to use, which can significantly speed up the diagram creation process for users who may not have the time to start from scratch.
- Users report that while Draw.io has a solid performance, it faces challenges in customer support compared to ProcessOn, with some users expressing a desire for more responsive assistance, which can be crucial for teams working under tight deadlines.
Pricing
Entry-Level Pricing
Draw.io
No pricing availableProcessOn
Free
Free
Perpetual Free for individual users with most core features available.
- Create 9 files for free
- Up to 3 Collaborators
- All templates are free to use
Free Trial
Draw.io
No trial information availableProcessOn
Free Trial is available
Ratings
Meets Requirements
8.9
385
9.2
12
Ease of Use
8.8
389
9.3
12
Ease of Setup
9.2
98
Not enough data
Ease of Admin
8.3
52
Not enough data
Quality of Support
8.1
234
9.5
10
Has the product been a good partner in doing business?
8.4
40
Not enough data
Product Direction (% positive)
8.2
375
9.0
12
Features by Category
Collaboration Tools
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.9
9
Visual Tools
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
8.9
9
Mind Map Availability
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
7.4
9
Not enough data
9.1
9
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Feature Not Available
Reviews
Reviewers' Company Size
Draw.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcessOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
15.2%
Design
5.1%
Higher Education
3.7%
Education Management
3.4%
Other
56.6%
Marketing and Advertising
21.4%
Hospitality
14.3%
Real Estate
7.1%
Non-Profit Organization Management
7.1%
Management Consulting
7.1%
Other
42.9%
Alternatives
Discussions
Some time it automaticaly stoped responding even it is connected to network.
2 Comments
SL
Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 Comments
AB
Happy to say this already exists.
From the "Help" menu, "Download draw.io Desktop..."Read more
Could the concurrence of people working on the same diagram be implemented?
2 Comments
GM
Yes, It is workable by your entire teamRead more
ProcessOn has no discussions with answers
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