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Compare Dragon Speech Recognition Software, PushEngage, and OpenAir PSA

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Free Trial
Dragon Speech Recognition Software
Free Trial Unavailable
PushEngage
Free Trial Unavailable
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
9.9
7.7
Ease of Use
Ease of Use
7.6
9.2
7.0
Ease of Setup
Ease of Setup
6.3
9.3
6.6
Ease of Admin
Ease of Admin
8.7
9.3
7.0
Quality of Support
Quality of Support
7.2
10.0
7.2
Ease of Doing Business With
Ease of Doing Business With
8.9
9.4
7.4
Product Direction (% positive)
Product Direction (% positive)
8.3
10.0
6.0
Meets Requirements
Dragon Speech Recognition Software
8.4
PushEngage
9.9
OpenAir PSA
7.7
Ease of Use
Dragon Speech Recognition Software
7.6
PushEngage
9.2
OpenAir PSA
7.0
Ease of Setup
Dragon Speech Recognition Software
6.3
PushEngage
9.3
OpenAir PSA
6.6
Ease of Admin
Dragon Speech Recognition Software
8.7
PushEngage
9.3
OpenAir PSA
7.0
Quality of Support
Dragon Speech Recognition Software
7.2
PushEngage
10.0
OpenAir PSA
7.2
Ease of Doing Business With
Dragon Speech Recognition Software
8.9
PushEngage
9.4
OpenAir PSA
7.4
Product Direction (% positive)
Dragon Speech Recognition Software
8.3
PushEngage
10.0
OpenAir PSA
6.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.0%
62.5%
10.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
31.3%
58.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
42.9%
6.3%
31.0%
Dragon Speech Recognition Software
Small-Business
20.0%
Mid-Market
37.1%
Enterprise
42.9%
PushEngage
Small-Business
62.5%
Mid-Market
31.3%
Enterprise
6.3%
OpenAir PSA
Small-Business
10.1%
Mid-Market
58.9%
Enterprise
31.0%

Reviewers' Industry

 
Hospital & Health Care
30.6%
Internet
16.0%
Computer Software
27.9%
 
Telecommunications
14.3%
Marketing and Advertising
12.0%
Information Technology and Services
25.5%
 
Information Technology and Services
14.3%
Retail
8.0%
Marketing and Advertising
10.3%
 
Mental Health Care
8.2%
Real Estate
8.0%
Management Consulting
5.9%
 
Computer Software
8.2%
Consumer Electronics
8.0%
Internet
2.9%
 
Other
24.5%
Other
48.0%
Other
27.5%
Dragon Speech Recognition Software
Hospital & Health Care
30.6%
Telecommunications
14.3%
Information Technology and Services
14.3%
Mental Health Care
8.2%
Computer Software
8.2%
Other
24.5%
PushEngage
Internet
16.0%
Marketing and Advertising
12.0%
Retail
8.0%
Real Estate
8.0%
Consumer Electronics
8.0%
Other
48.0%
OpenAir PSA
Computer Software
27.9%
Information Technology and Services
25.5%
Marketing and Advertising
10.3%
Management Consulting
5.9%
Internet
2.9%
Other
27.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Information Technology and Services

This is an awesome tool to use if you have anything to write that iks long in length and doesnt require many clicks. It is great for writing reports or anything of that nature. I have occasionaly used it for excel spreadsheets and it actualyl very fluent....

Géraldine M.
Administrator

Reports and automation are great. The user interface is also very nice. Amazing response and support from the whole team!

Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew S.
User in Computer Software

Thecnology is not 100% yet. Still needs some work.

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
Dragon Speech Recognition Software
Most Helpful Favorable Review
G2 User in Information Technology and Services

This is an awesome tool to use if you have anything to write that iks long in length and doesnt require many clicks. It is great for writing reports or anything of that nature. I have occasionaly used it for excel spreadsheets and it actualyl very fluent....

Most Helpful Critical Review
Andrew S.
User in Computer Software

Thecnology is not 100% yet. Still needs some work.

PushEngage
Most Helpful Favorable Review
Géraldine M.
Administrator

Reports and automation are great. The user interface is also very nice. Amazing response and support from the whole team!

OpenAir PSA
Most Helpful Favorable Review
Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 No screenshots providedNo screenshots provided
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4 of 5
5 of 5
Dragon Speech Recognition Software
No screenshots provided
PushEngage
No screenshots provided

Videos

 No videos providedNo videos provided
Dragon Speech Recognition Software
No videos provided
PushEngage
No videos provided
OpenAir PSA

Downloads

 No downloads providedNo downloads provided
Dragon Speech Recognition Software
No downloads provided
PushEngage
No downloads provided
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