Compare Drag and Shortwave 
At a Glance
Market Segments
Small-Business (86.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
Free 1 User Per Month
Drag
Star Rating
(261)4.5 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansShortwave
Star Rating
(68)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 4 pricing plansDrag vs Shortwave
- Reviewers felt that Shortwave meets the needs of their business better than Drag.
- When comparing quality of ongoing product support, reviewers felt that Drag is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shortwave over Drag.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Shortwave
Free
Free
1 User Per Month
For casual email users who just want the basics with an AI productivity boost
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization
Free Trial
Drag
Free Trial is available
Shortwave
Free Trial is available
Ratings
Meets Requirements
8.6
166
9.0
48
Ease of Use
8.8
169
9.4
50
Ease of Setup
8.7
77
9.4
9
Ease of Admin
8.8
69
Not enough data
Quality of Support
9.3
154
9.0
47
Has the product been a good partner in doing business?
9.2
66
Not enough data
Product Direction (% positive)
8.8
169
9.5
48
Features by Category
Ticket and Case Management
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
5.7
5
Not enough data
9.7
6
|
Verified
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Setup
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Feature Not Available
Not enough data
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.5
21
8.8
7
7.9
30
9.3
7
7.6
19
8.3
7
7.2
22
8.6
7
Integrations
Feature Not Available
6.9
7
8.8
33
9.8
7
6.7
12
7.5
6
Time Management
8.9
24
7.1
7
7.7
22
7.2
6
7.6
14
8.8
7
Generative AI
6.2
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drag and Shortwave are categorized as Email Management
Unique Categories
Drag is categorized as Email Client, Shared Inbox, Workflow Management, Google Workspace for Sales, Google Workspace Communication Tools, and Help Desk
Shortwave has no unique categories
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortwave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.2%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.4%
Computer Software
38.2%
Education Management
7.4%
Marketing and Advertising
5.9%
Non-Profit Organization Management
4.4%
Telecommunications
2.9%
Other
41.2%
Discussions
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
Shortwave has no discussions with answers
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