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Compare Drag and SaneBox 
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At a Glance
Market Segments
Small-Business (85.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
$8.25 per license / per month
Drag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansSaneBox
Star Rating
(178)4.9 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 per license / per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SaneBox excels in its AI Sorting feature, with a rating of 9.2, allowing for efficient email management. In contrast, Drag's AI Sorting received a lower score of 7.6, indicating that users may find it less effective in organizing their inboxes.
- Reviewers mention that SaneBox's email categorization feature is highly praised, scoring 9.5, which helps users automatically sort emails into relevant folders. Drag, however, has a lower score of 7.1 for its predefined rules, suggesting that users may have a less streamlined experience in managing their emails.
- G2 users highlight SaneBox's superior ticket creation user experience, achieving a perfect score of 10.0, which makes it easy for users to create and manage support tickets. Drag does not provide a comparable score in this area, indicating a potential gap in user satisfaction for ticket management.
- Reviewers mention that SaneBox's integration with Microsoft Outlook is rated at 9.4, making it a strong choice for users who rely on this platform. In contrast, Drag's integration with Outlook scored only 7.3, suggesting that users may face challenges when using Drag with this email client.
- Users on G2 report that SaneBox's email automation feature is rated 9.5, which significantly enhances productivity by automating repetitive tasks. Drag's email automation, however, scored only 7.6, indicating that users may find it less effective in streamlining their workflows.
- Reviewers mention that SaneBox's quality of support is rated at 9.7, reflecting a strong commitment to customer service. Drag's support quality, while still good at 9.3, may not meet the same high expectations set by SaneBox, leading to potential differences in user experience.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
SaneBox
SaneBox for Business
$8.25
per license / per month
Business subscription license. Includes unlimited features, trainings and support.
- Unlimited optional folders
- Unlimited SaneReminders
- Unlimited SaneAttachments
Free Trial
Drag
Free Trial is available
SaneBox
Free Trial is available
Ratings
Meets Requirements
8.6
165
9.6
108
Ease of Use
8.8
168
9.6
109
Ease of Setup
8.7
76
9.8
25
Ease of Admin
8.8
69
9.8
23
Quality of Support
9.3
153
9.7
95
Has the product been a good partner in doing business?
9.2
66
9.7
23
Product Direction (% positive)
8.8
168
8.9
98
Features by Category
Ticket and Case Management
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
5.7
5
Not enough data
9.7
6
|
Verified
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Feature Not Available
Not enough data
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.5
21
8.7
9
7.9
30
9.1
9
7.6
19
9.2
15
7.2
22
8.8
15
Integrations
Feature Not Available
9.4
11
8.8
33
9.4
8
6.7
12
8.7
5
Time Management
8.9
24
9.2
10
7.7
22
9.5
14
7.6
14
9.7
12
Generative AI
6.2
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.5
10
Customizations
Not enough data
9.5
22
Not enough data
9.6
18
Not enough data
9.1
23
Not enough data
9.5
29
Not enough data
9.5
13
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drag and SaneBox are categorized as Email Management and Google Workspace for Sales
Unique Categories
Drag is categorized as Email Client, Shared Inbox, Workflow Management, Google Workspace Communication Tools, and Help Desk
SaneBox is categorized as Email Anti-spam and Email Tracking
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SaneBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Information Technology and Services
8.8%
Marketing and Advertising
6.5%
Computer Software
5.9%
Management Consulting
4.7%
Higher Education
4.7%
Other
69.4%
Discussions
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
How long you’re using and how it helped you?
4 Comments
AE
i have used Sanebox for around 9 months now, and it has helped me to manage email overwhelm.Read more
My main doubt is : how to be sure that SaneBox's tool really choose the correct e-mails to put in the SaneLatter folder or other folders ? How can we trust that SaneBox will not make mistakes, for example, putting an important and priority e- mail in the folder SaneLatter ? ority
1 Comment
EM
It’s like this and I mean no offense: you’re looking for a certainty that no string of coding can ever provide. If that is what you’re looking for, I fear...Read more
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