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At a Glance
Market Segments
Small-Business (85.9% of reviews)
Small-Business (90.6% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
Free
Drag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansMissive
Star Rating
(716)4.6 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Missive excels in its Unified Inbox feature, scoring 9.3, which allows for seamless management of multiple email accounts and channels in one place, while Drag's score of 8.9 indicates it is effective but not as robust in this area.
- Reviewers mention that Missive's Ticket Creation User Experience is rated a perfect 10.0, highlighting its intuitive interface, whereas Drag does not have a comparable score, suggesting that users may find ticket management less user-friendly.
- G2 users note that Missive's Quality of Support is rated at 9.3, indicating a strong reputation for customer service, while Drag matches this score, but users on G2 have reported mixed experiences with response times.
- Users say that Missive's Templates feature, rated at 9.0, allows for efficient email responses, which is particularly beneficial for teams handling high volumes of communication, while Drag's score of 7.9 suggests it may lack some advanced templating options.
- Reviewers mention that Missive's Integrations score of 8.6 is slightly higher than Drag's 8.3, indicating that Missive may offer a broader range of third-party integrations, which can enhance workflow efficiency.
- Users report that Missive's Mobile Application is rated at 8.9, providing a solid mobile experience, while Drag's lower score of 8.8 suggests it may not be as optimized for mobile users, potentially impacting on-the-go productivity.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Missive
Free
Free
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user
Free Trial
Drag
Free Trial is available
Missive
Free Trial is available
Ratings
Meets Requirements
8.6
165
9.0
686
Ease of Use
8.8
168
8.8
700
Ease of Setup
8.7
76
8.6
612
Ease of Admin
8.8
69
9.0
222
Quality of Support
9.3
153
9.3
589
Has the product been a good partner in doing business?
9.2
66
9.6
217
Product Direction (% positive)
8.8
168
9.4
673
Features by Category
Ticket and Case Management
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
5.7
5
Not enough data
9.7
6
|
Verified
Feature Not Available
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Business Instant Messaging
Not enough data
8.7
223
Not enough data
8.9
227
Not enough data
7.8
229
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.6
221
Not enough data
9.1
223
Not enough data
8.3
216
Generative AI - Business Instant Messaging
Not enough data
7.1
97
AI - Business Instant Messaging
Not enough data
6.9
96
Not enough data
7.0
94
Not enough data
6.9
93
Not enough data
7.0
94
Agentic AI - Business Instant Messaging
Not enough data
7.3
40
Not enough data
7.4
41
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.7
286
Not enough data
8.2
270
Not enough data
Feature Not Available
Design
Not enough data
8.3
264
Not enough data
7.2
255
Not enough data
8.5
266
Not enough data
8.7
267
Not enough data
8.4
254
Generative AI
Not enough data
7.7
240
Not enough data
7.5
237
Inbox Tools
Not enough data
9.3
435
Not enough data
8.8
429
Not enough data
8.7
423
Not enough data
9.0
427
Coordination Tools
Not enough data
8.2
412
Not enough data
8.5
414
Not enough data
7.9
414
Software Options
Feature Not Available
9.1
418
Not enough data
8.8
419
Email Client - Agentic AI
Not enough data
6.6
85
Not enough data
7.0
90
Sorting & Filtering
8.5
21
7.7
194
7.9
30
8.8
195
7.6
19
6.9
176
7.2
22
8.2
186
Integrations
Feature Not Available
7.3
159
8.8
33
8.9
182
6.7
12
7.3
153
Time Management
8.9
24
9.1
183
7.7
22
8.7
171
7.6
14
9.0
179
Generative AI
6.2
7
7.3
166
6.4
7
6.3
155
6.9
7
7.0
160
Agentic AI - Email Management
Not enough data
6.6
75
Not enough data
7.0
75
Generative AI
Not enough data
8.0
121
Not enough data
7.9
120
Not enough data
Feature Not Available
Communication
Not enough data
7.7
150
Not enough data
8.6
153
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
9.7
6
|
Verified
Feature Not Available
Not enough data
8.6
154
Not enough data
7.9
143
Not enough data
Feature Not Available
Not enough data
9.1
153
Not enough data
8.1
141
Generative AI
Not enough data
7.9(won by default)
93
Not enough data
7.8(won by default)
90
Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
110
Channels
Not enough data
8.8(won by default)
108
Not enough data
8.7(won by default)
109
Not enough data
8.6(won by default)
104
Not enough data
7.4(won by default)
102
Not enough data
8.5(won by default)
105
Insight
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drag and Missive are categorized as Email Management, Email Client, and Shared Inbox
Unique Categories
Drag is categorized as Workflow Management, Google Workspace for Sales, Google Workspace Communication Tools, and Help Desk
Missive is categorized as Business Instant Messaging, Customer Communications Management, Social Customer Service, and Live Chat
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Missive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Accounting
7.6%
Marketing and Advertising
7.3%
Construction
6.9%
Leisure, Travel & Tourism
6.1%
Computer Software
5.4%
Other
66.7%
Discussions
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
What is Missive app?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
What does Missive do?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
Is Front app good?
1 Comment
Official Response from Missive
Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and...Read more
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