Compare Dr. Explain and HelpSmith
Featured Products
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$290.00 1 User Per Year
$199.00 1 Seats With One-Time Purchase
Dr. Explain
Star Rating
(30)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$290.00 1 User Per Year
Browse all 3 pricing plans
HelpSmith
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 1 Seats With One-Time Purchase
Browse all 3 pricing plans
Dr. Explain vs HelpSmith
When assessing the two solutions, reviewers found HelpSmith easier to use, set up, and administer. Reviewers also preferred doing business with HelpSmith overall.
- Reviewers felt that HelpSmith meets the needs of their business better than Dr. Explain.
- When comparing quality of ongoing product support, reviewers felt that HelpSmith is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpSmith over Dr. Explain.
Pricing
Entry-Level Pricing
Dr. Explain
Business License
$290.00
1 User Per Year
- No watermarks or credits labels
- Collaboration
- Allows create manuals in any format: Web, CHM, DOCX, PDF
HelpSmith
HelpSmith Standard Edition
$199.00
1 Seats With One-Time Purchase
HelpSmith Standard includes basic features needed to create help files and manuals.
- Create help files and documents in multiple formats: CHM help, Web Help, Printed Manual, PDF, MS Word, ePub eBook, Markdown
- Banner free output formats
- Easy import from: CHM, DOC, DOCX, RTF, HTML, HHP, TXT, Markdown (the ability to split imported MS Word files into topics).
Free Trial
Dr. Explain
Free Trial is available
HelpSmith
Free Trial is available
Ratings
Meets Requirements
9.0
28
9.8
15
Ease of Use
9.2
29
9.8
15
Ease of Setup
9.4
17
9.9
12
Ease of Admin
9.3
16
10.0
10
Quality of Support
8.4
22
9.1
9
Has the product been a good partner in doing business?
9.1
16
10.0
8
Product Direction (% positive)
8.4
29
10.0
15
Categories
Categories
Shared Categories
Dr. Explain and HelpSmith are categorized as Help Authoring Tool (HAT)
Unique Categories
Dr. Explain has no unique categories
HelpSmith has no unique categories
Reviews
Reviewers' Company Size
Dr. Explain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpSmith
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.0%
Information Technology and Services
13.3%
Aviation & Aerospace
3.3%
Education Management
3.3%
Electrical/Electronic Manufacturing
3.3%
Other
46.7%
Computer Software
43.8%
Information Technology and Services
12.5%
Sports
6.3%
Retail
6.3%
Program Development
6.3%
Other
25.0%
Alternatives
Discussions
Dr. Explain has no discussions with answers
HelpSmith has no discussions with answers