# Doxy.me, TherapyNotes vs Spruce Health Comparison

| | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 98 | 99 | 338 | 
| **Largest Market Segment** | Small-Business (84.7% of reviews) | Small-Business (78.8% of reviews) | Small-Business (99.1% of reviews) | 
| **Entry Level Price** | $0.00 1 Provider Per Month | $25/mo for the first clinician | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Doxy.me

Pros:
- Ease of Use (3 reviews)
- Easy Access (1 reviews)

Cons:
- Video Conferencing Issues (1 reviews)

### TherapyNotes

Pros:
- Customer Support (2 reviews)
- Customization (2 reviews)

Cons:
- Update Issues (2 reviews)
- Account Management Issues (1 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Customer Support (11 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (63 reviews) | 9.0 (76 reviews) | 9.1 (261 reviews) | 
  | **Ease of Use** | 9.4 (69 reviews) | 9.1 (76 reviews) | 9.0 (267 reviews) | 
  | **Ease of Setup** | 9.9 (16 reviews) | 9.0 (22 reviews) | 8.9 (128 reviews) | 
  | **Ease of Admin** | 9.6 (12 reviews) | 9.5 (20 reviews) | 9.1 (97 reviews) | 
  | **Quality of Support** | 8.2 (53 reviews) | 9.1 (68 reviews) | 8.9 (250 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (11 reviews) | 9.8 (20 reviews) | 9.1 (94 reviews) | 
  | **Product Direction (% positive)** | 7.8 (64 reviews) | 7.9 (72 reviews) | 8.8 (232 reviews) | 

---
## Pricing

### Doxy.me

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Provider Per Month

Description: We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.

Key Features:
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement

[Browse all 4 editions](https://www.g2.com/products/doxy-me/pricing)

#### Free Trial

Yes

### TherapyNotes

#### Entry-Level Pricing

Plan: Non-Profit (501c3)

Price: $25/mo for the first clinician

Key Features:
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)

[Browse all 5 editions](https://www.g2.com/products/therapynotes/pricing)

#### Free Trial

Yes

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | 9.0/10 | 54 |
| **Spruce Health** | N/A | N/A |

#### Administrative

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Workflow Management** | Not enough data | 9.2 (42 reviews) | Not enough data | 
| **Billing** | Not enough data | 9.0 (43 reviews) | Not enough data | 
| **Security and Authorization** | Not enough data | 9.4 (48 reviews) | Not enough data | 
| **Practice Management** | Not enough data | 8.9 (48 reviews) | Not enough data | 
| **Compliance** | Not enough data | 9.2 (45 reviews) | Not enough data | 
| **Insurance Management** | Not enough data | 8.8 (41 reviews) | Not enough data | 
| **Appointment Scheduler** | Not enough data | 8.9 (44 reviews) | Not enough data | 
| **Patient Portal** | Not enough data | 8.7 (43 reviews) | Not enough data | 
| **HIPAA Compliance** | Not enough data | 9.6 (46 reviews) | Not enough data | 

#### Clinical

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Patient Records** | Not enough data | 9.5 (48 reviews) | Not enough data | 
| **Specialty EHR Templates** | Not enough data | 8.3 (40 reviews) | Not enough data | 
| **Interoperability** | Not enough data | 8.6 (37 reviews) | Not enough data | 
| **Documentation** | Not enough data | 9.4 (47 reviews) | Not enough data | 
| **E-Prescription** | Not enough data | Feature Not Available | Not enough data | 

### E-Prescribing

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Administrative

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Regular Updates - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Clinical Alerts - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Electronic Prior Authorization - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

#### Operations

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **HIPAA Compliant - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Provider Certification - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Pharmacy Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **EPCS - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Patient Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

#### Interoperability

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Pharmacy Network - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **EHR Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Lab Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | 9.0/10 | 76 |

#### Platform

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.2 (71 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.9 (72 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 9.0 (70 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (71 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.1 (67 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.6 (69 reviews) | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | 8.5/10 | 21 |
| **Spruce Health** | N/A | N/A |

#### Clinical Workflow Management

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | 7.5 (8 reviews) | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | 8.2 (14 reviews) | Not enough data | 
| **Clinical Documentation** | Not enough data | 9.3 (20 reviews) | Not enough data | 

#### Patient Health Information Management

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **ePHI Storage** | Not enough data | 9.1 (17 reviews) | Not enough data | 
| **Interoperability** | Not enough data | 8.0 (10 reviews) | Not enough data | 
| **Patient Workflow Management** | Not enough data | 8.6 (17 reviews) | Not enough data | 

#### Agentic AI - EHR

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | 7.4/10 | 39 |

#### Patient-Centered Functions

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 6.6 (34 reviews) | 
| **Patient Feedback Management** | Not enough data | Not enough data | 7.0 (34 reviews) | 
| **Patient Portal** | Not enough data | Not enough data | Feature Not Available | 
| **Patient Communications** | Not enough data | Not enough data | 9.5 (38 reviews) | 
| **Integration with Wearables** | Not enough data | Not enough data | Feature Not Available | 

#### Operations

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 8.8 (37 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Digital Intake Forms** | Not enough data | Not enough data | Feature Not Available | 
| **Engagement Measuring** | Not enough data | Not enough data | Feature Not Available | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 8.1 (33 reviews) | 
| **EHR Integration** | Not enough data | Not enough data | 5.3 (32 reviews) | 
| **IPC Systems Integration** | Not enough data | Not enough data | 5.7 (27 reviews) | 

#### Generative AI

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (21 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | 8.6/10 | 47 |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | 8.2/10 | 173 |

#### Technology

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Telecommunications** | 9.2 (46 reviews) | Not enough data | 9.2 (149 reviews) | 
| **Low Bandwidth Support** | Feature Not Available | Not enough data | 8.1 (100 reviews) | 
| **EHR Integration** | 7.7 (19 reviews) | Not enough data | 6.1 (62 reviews) | 

#### Administration

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Practice Branding** | 8.6 (22 reviews) | Not enough data | 7.9 (82 reviews) | 
| **Practice Specific** | 9.0 (35 reviews) | Not enough data | 8.3 (110 reviews) | 
| **Charting And Documentation** | 6.5 (16 reviews) | Not enough data | 6.6 (72 reviews) | 

#### Compliance

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **HIPAA Compliance** | 9.7 (47 reviews) | Not enough data | 9.6 (166 reviews) | 
| **State Regulation Compliance** | 9.6 (40 reviews) | Not enough data | 9.6 (141 reviews) | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Business Management

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 

#### Marketing

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Client Communications** | Not enough data | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | Not enough data | 

#### Practice Management

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine)


**Unique to TherapyNotes (4):** [Mental Health Software](https://www.g2.com/categories/mental-health), [EHR Software](https://www.g2.com/categories/ehr), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [E-Prescribing Software](https://www.g2.com/categories/e-prescribing)

**Unique to Spruce Health (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | Doxy.me | TherapyNotes | Spruce Health | 
|---|---|---|---|
| **Small-Business** | 84.7% | 78.8% | 99.1% | 
| **Mid-Market** | 11.2% | 15.2% | 0.9% | 
| **Enterprise** | 4.1% | 6.1% | 0% | 

### By Industry

#### Doxy.me

- **Mental Health Care:** 43.9%
- **Hospital & Health Care:** 16.3%
- **Health, Wellness and Fitness:** 16.3%
- **Medical Practice:** 10.2%
- **Individual & Family Services:** 4.1%
- **Alternative Medicine:** 3.1%
- **Non-Profit Organization Management:** 2.0%
- **Professional Training & Coaching:** 1.0%
- **Medical Devices:** 1.0%
- **Government Relations:** 1.0%
- **Other:** 1.0%

#### TherapyNotes

- **Mental Health Care:** 75.5%
- **Hospital & Health Care:** 5.1%
- **Health, Wellness and Fitness:** 4.1%
- **Primary/Secondary Education:** 2.0%
- **Medical Practice:** 2.0%
- **Research:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Non-Profit Organization Management:** 1.0%
- **Individual & Family Services:** 1.0%
- **Higher Education:** 1.0%
- **Other:** 6.1%

#### Spruce Health

- **Mental Health Care:** 62.5%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.1%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Consumer Services:** 0.3%

---
## Alternatives

### Alternatives to Doxy.me

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [VSee](https://www.g2.com/products/vsee/reviews) — 3.9/5 stars (15 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Mend](https://www.g2.com/products/mend/reviews) — 4.7/5 stars (128 reviews)
- [Updox](https://www.g2.com/products/updox/reviews) — 4.4/5 stars (103 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)

### Alternatives to TherapyNotes

- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4062 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)

---
## Top Discussions

### Doxy.me

- Title: [Is there a time limit on Doxy me?](https://www.g2.com/discussions/is-there-a-time-limit-on-doxy-me) — 1 comment
  > **Top comment:** "Comment deleted by user."
- Title: [Is the free version of Doxy me Hipaa compliant?](https://www.g2.com/discussions/is-the-free-version-of-doxy-me-hipaa-compliant) — 1 comment *(includes official response)*
  > **Top comment:** "Doxy.me was created specifically for healthcare, so it is always HIPAA compliant. Every doxy.me plan—including the Free plan—comes with a business associate..."
- Title: [How do you use Doxy as a patient?](https://www.g2.com/discussions/how-do-you-use-doxy-as-a-patient) — 1 comment
  > **Top comment:** "As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you..."
- Title: [What is Doxy me used for?](https://www.g2.com/discussions/what-is-doxy-me-used-for) — 1 comment
  > **Top comment:** "free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA compliance"
- Title: [Screen Sharing](https://www.g2.com/discussions/34690-screen-sharing) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question. Screen sharing is available in the Professional-level subscription. "

### TherapyNotes

No discussions available for this product.

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/doxy-me-vs-therapynotes-vs-spruce-health)