# Doxy.me vs Spruce Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Doxy.me excels in **ease of use** , with many users highlighting its straightforward interface that allows both clients and therapists to navigate the platform effortlessly. One user mentioned, "The platform is straightforward for both clients and therapists to navigate," which speaks to its user-friendly design.
- **Users say** that Spruce Health offers a more comprehensive communication solution, integrating features like **texting, app usage, and faxing** all in one platform. A reviewer noted, "I love that I can text, use the app and the browser for my telehealth sessions," showcasing its versatility in communication methods.
- **Reviewers mention** that Doxy.me has a significant advantage in **setup ease** , with users appreciating the quick onboarding process. One user stated, "I like the presentation of it. Pretty simple to use," indicating that getting started with Doxy.me is a hassle-free experience.
- **According to verified reviews** , Spruce Health shines in **support quality** , with users praising its ability to facilitate effective communication with patients in a HIPAA-compliant manner. A user remarked, "Spruce is an asset to our practice," highlighting its role in enhancing patient interactions.
- **G2 reviewers report** that while Doxy.me has a strong focus on **security features** , which is crucial for organizations providing client services, Spruce Health's comprehensive communication tools may offer a more rounded solution for practices looking to streamline operations.
- **Users say** that both platforms are well-suited for small businesses, but Spruce Health's recent user feedback indicates a growing preference for its **intuitive interface** that simplifies the setup process for new practices. One user noted, "Starting a private practice is overwhelming, but Spruce Health has been the easiest part of my setup," which reflects its appeal to new users.



---
## Frequently Asked Questions

### What is the difference between Doxy.me vs Spruce Health?

Spruce Health stands out for its higher G2 rating, stronger support score, and more extensive reviewer-cited strengths, while Doxy.me is noted for its ease of setup and user interface.

| [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) |
| --- | --- |
| 4.5/5 (98 reviews) | 4.7/5 (346 reviews) |
| Small-Business | Small-Business |
| 9.9 | 8.9 |
| 8.2 | 8.9 |
| Ease of Use | Ease of Use |



### How do the pricing models of Doxy.me and Spruce Health compare?

Spruce Health is rated as the stronger value by reviewers, with more positive sentiment around affordability and feature set.

- **Doxy.me:** Reviewers appreciate the free version and competitive pricing for advanced features, but some mention a desire for more features at lower price points.
- **Spruce Health:** Many reviewers highlight affordability and cost efficiency, especially for small practices, though some note that advanced features require higher-tier subscriptions.
- **Switching reasons:** Several reviewers switched to Spruce Health from other platforms due to better value, more transparent billing, and a broader feature set.



### What are the best alternatives to Doxy.me and Spruce Health?

The top three alternatives to Doxy.me and Spruce Health are Weave, SimplePractice, and OhMD.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | 4.5/5 (98 reviews) | Small-Business | Free version available, competitive pricing for advanced features | Ease of Use |
| [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | Affordable for small practices, higher tiers for advanced features | Ease of Use |
| [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | Comprehensive communication tools |
| [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | 4.1/5 (129 reviews) | Small-Business | — | Practice management features |
| [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | Messaging and patient communication |



### Which Telemedicine features should I prioritize when comparing Doxy.me and Spruce Health?

Buyers should prioritize Messaging, Ease of Use, Integrations, Security/HIPAA Compliance, and Affordability when comparing Doxy.me and Spruce Health.

- **Messaging:** Spruce Health has 9 all-time mentions for messaging features, while Doxy.me is cited for its simple communication tools.
- **Ease of Use:** Doxy.me scores 9.4 and Spruce Health 9.0 on Ease of Use; Spruce Health has 16 all-time mentions for ease of use, Doxy.me has 4.
- **Integrations:** Spruce Health is mentioned for integrations (6 all-time mentions), including Keragon and Elation.
- **Security/HIPAA Compliance:** Both products are frequently cited for HIPAA compliance, with Spruce Health at 7 all-time mentions.
- **Affordability:** Spruce Health is cited as affordable in 7 all-time mentions; Doxy.me is noted for its free version and competitive pricing in recent reviews.



### What are the pros and cons of Doxy.me vs Spruce Health?

Doxy.me's headline strength is ease of setup and use, while Spruce Health excels in messaging and communication features.

- **Doxy.me strengths:** Ease of use (4 all-time mentions), easy access, efficient navigation, straightforward setup, HIPAA compliance, and a user-friendly interface.
- **Doxy.me trade-offs:** Video conferencing issues, occasional connection instability, limited features in the free version, and some reviewers desire more advanced features at lower price points.
- **Spruce Health strengths:** Ease of use (16 all-time mentions), efficiency (13), communication (11), customer support (11), patient communication (11), robust messaging features (9), helpfulness (9), affordable pricing (7), HIPAA compliance (7), and integrations (6).
- **Spruce Health trade-offs:** Limited or missing features (8 and 7 all-time mentions), higher cost for advanced features (5), and some reviewers note a learning curve or desire for more customization and integrations.



### Is Doxy.me or Spruce Health better for small businesses?

Spruce Health is the better fit for small businesses, with a higher G2 rating and strong small-business reviewer sentiment.

- **Doxy.me:** Small-Business is the largest segment, with reviewers highlighting ease of setup and use for small practices, especially the free version.
- **Spruce Health:** Small-Business is the largest segment, with reviewers consistently citing affordability, robust communication features, and strong support for small practice workflows.



### Which Telemedicine platform has better integrations?

Spruce Health is favored for integrations, with multiple reviewer-cited mentions and specific third-party tool support.

- **Doxy.me:** No reviewer-cited integrations in recent reviews.
- **Spruce Health:** Integrations are mentioned in 6 all-time reviews, including Keragon and Elation, with reviewers highlighting API integration and EHR connectivity.



### How do Doxy.me and Spruce Health compare on customer support?

Spruce Health leads on Quality of Support with a 0.7-point advantage over Doxy.me (8.9 vs 8.2).

- **Doxy.me:** Reviewers describe support as generally responsive and improving, though some mention challenges with troubleshooting and a desire for more live support.
- **Spruce Health:** Many reviewers highlight fast, helpful, and personal support, with 11 all-time mentions for customer support and positive sentiment around onboarding and ongoing assistance.



### Which is easier to implement, Doxy.me or Spruce Health?

Doxy.me is easier to implement, with a 1.0-point lead in Ease of Setup (9.9 vs 8.9).

- **Doxy.me:** Reviewers consistently cite fast setup, minimal learning curve, and straightforward onboarding, especially for small practices and solo providers.
- **Spruce Health:** Reviewers note a generally easy setup process, but some mention a learning curve for advanced features and occasional challenges with onboarding larger teams.



### Which product has better Messaging?

Spruce Health is the stronger choice for Messaging, with more robust features and higher all-time mention counts.

- **Doxy.me:** Messaging is cited as helpful in recent reviews, but lacks a dedicated all-time mention count for messaging features.
- **Spruce Health:** Messaging features have 9 all-time mentions, with reviewers highlighting secure texting, internal notes, team chat, and patient communication as key strengths.



| | Doxy.me | Spruce Health | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 98 | 348 | 

---
## Top Pros & Cons

### Doxy.me

Pros:
- Ease of Use (3 reviews)
- Easy Access (1 reviews)

Cons:
- Video Conferencing Issues (1 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Customer Support (11 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | Doxy.me | Spruce Health | 
|---|---|---|
  | **Meets Requirements** | 9.2 (63 reviews) | 9.1 (272 reviews) | 
  | **Ease of Use** | 9.4 (69 reviews) | 9.0 (278 reviews) | 
  | **Ease of Setup** | 9.9 (16 reviews) | 8.9 (139 reviews) | 
  | **Ease of Admin** | 9.6 (12 reviews) | 9.1 (101 reviews) | 
  | **Quality of Support** | 8.2 (53 reviews) | 8.9 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (11 reviews) | 9.1 (98 reviews) | 
  | **Product Direction (% positive)** | 7.8 (64 reviews) | 8.9 (239 reviews) | 

---
## Pricing

### Doxy.me

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Provider Per Month

Description: We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.

Key Features:
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement

[Browse all 4 editions](https://www.g2.com/products/doxy-me/pricing)

#### Free Trial

Yes

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: Core communication tools to streamline patient interactions, simplify daily workflows, and stay compliant.





Key Features:
- HIPAA BAA
- Advanced medical phone, text, video, fax, and internal team chat
- Customizable, shared inbox for better organization

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Collaboration

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Modules** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Communication

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Health Care Messages** | Not enough data | Not enough data | 
| **Alarms** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Telephone** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Patient Retention** | Not enough data | Not enough data | 
| **CDI (Clinical Document Improvement)** | Not enough data | Not enough data | 

#### Operations

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Spruce Health** | 8.9/10 | 81 |

#### Platform

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.2 (72 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.0 (76 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 7.9 (21 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.0 (72 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (73 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.1 (68 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.7 (70 reviews) | 
| **PCI Compliance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Spruce Health** | 7.5/10 | 42 |

#### Patient-Centered Functions

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Online Presence Management** | Not enough data | 6.6 (34 reviews) | 
| **Patient Feedback Management** | Not enough data | 7.0 (34 reviews) | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Patient Communications** | Not enough data | 9.6 (41 reviews) | 
| **Integration with Wearables** | Not enough data | Feature Not Available | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Operations

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.9 (38 reviews) | 
| **Interoperability** | Not enough data | 8.3 (36 reviews) | 
| **Digital Intake Forms** | Not enough data | Feature Not Available | 
| **Engagement Measuring** | Not enough data | Feature Not Available | 
| **Patient Satisfaction Management** | Not enough data | 8.2 (34 reviews) | 
| **EHR Integration** | Not enough data | 5.3 (33 reviews) | 
| **IPC Systems Integration** | Not enough data | 5.7 (27 reviews) | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Care Summaries** | Not enough data | Not enough data | 
| **EHR-Agnostic** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (22 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Patient Education** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Medication History** | Not enough data | Not enough data | 
| **Online Refills** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Lab Results** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Health Record Access** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Bill Payment** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Video Consultations** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | 8.6/10 | 47 |
| **Spruce Health** | 8.2/10 | 181 |

#### Technology

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Telecommunications** | 9.2 (46 reviews) | 9.2 (156 reviews) | 
| **Low Bandwidth Support** | Feature Not Available | 8.1 (101 reviews) | 
| **EHR Integration** | 7.7 (19 reviews) | 6.0 (64 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Administration

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Practice Branding** | 8.6 (22 reviews) | 7.9 (82 reviews) | 
| **Practice Specific** | 9.0 (35 reviews) | 8.3 (113 reviews) | 
| **Charting And Documentation** | 6.5 (16 reviews) | 6.6 (72 reviews) | 
| **Multi-Provider Practice** | Not enough data | Not enough data | 

#### Compliance

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **HIPAA Compliance** | 9.7 (47 reviews) | 9.6 (169 reviews) | 
| **State Regulation Compliance** | 9.6 (40 reviews) | 9.6 (142 reviews) | 

#### Additional Functionality

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Remote Treatment Planning** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Online Forms** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Virtual Waiting Room** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Business Management

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Lab Order Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Mobile App** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Doxy.me | Spruce Health | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Before & After Pictures** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Treatment Packages** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **For Medical Spas** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **For Plastic Surgery Practices** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Surveys** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Consent Forms** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **kiosk** | Not enough data | Not enough data | 
| **Plastic Surgery Simulator** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Automated Quoting** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine)


**Unique to Spruce Health (4):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | Doxy.me | Spruce Health | 
|---|---|---|
| **Small-Business** | 84.7% | 98.8% | 
| **Mid-Market** | 11.2% | 1.2% | 
| **Enterprise** | 4.1% | 0% | 

### By Industry

#### Doxy.me

- **Mental Health Care:** 43.9%
- **Hospital & Health Care:** 16.3%
- **Health, Wellness and Fitness:** 16.3%
- **Medical Practice:** 10.2%
- **Individual & Family Services:** 4.1%
- **Alternative Medicine:** 3.1%
- **Non-Profit Organization Management:** 2.0%
- **Professional Training & Coaching:** 1.0%
- **Medical Devices:** 1.0%
- **Government Relations:** 1.0%
- **Other:** 1.0%

#### Spruce Health

- **Mental Health Care:** 61.6%
- **Medical Practice:** 11.9%
- **Health, Wellness and Fitness:** 11.9%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Education Management:** 0.3%
- **Consumer Services:** 0.3%

---
## Alternatives

### Alternatives to Doxy.me

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [VSee](https://www.g2.com/products/vsee/reviews) — 3.9/5 stars (15 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Mend](https://www.g2.com/products/mend/reviews) — 4.7/5 stars (135 reviews)
- [Updox](https://www.g2.com/products/updox/reviews) — 4.3/5 stars (104 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (299 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (734 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (263 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (300 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (480 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (300 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (734 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (653 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4235 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (373 reviews)

---
## Top Discussions

### Doxy.me

- Title: [Is there a time limit on Doxy me?](https://www.g2.com/discussions/is-there-a-time-limit-on-doxy-me) — 1 comment
  > **Top comment:** "Comment deleted by user."
- Title: [Is the free version of Doxy me Hipaa compliant?](https://www.g2.com/discussions/is-the-free-version-of-doxy-me-hipaa-compliant) — 1 comment *(includes official response)*
  > **Top comment:** "Doxy.me was created specifically for healthcare, so it is always HIPAA compliant. Every doxy.me plan—including the Free plan—comes with a business associate..."
- Title: [How do you use Doxy as a patient?](https://www.g2.com/discussions/how-do-you-use-doxy-as-a-patient) — 1 comment
  > **Top comment:** "As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you..."
- Title: [What is Doxy me used for?](https://www.g2.com/discussions/what-is-doxy-me-used-for) — 1 comment
  > **Top comment:** "free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA compliance"
- Title: [Screen Sharing](https://www.g2.com/discussions/34690-screen-sharing) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question. Screen sharing is available in the Professional-level subscription. "

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/doxy-me-vs-spruce-health)