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# Doxy.me vs ModMed Patient Engagement Comparison - What are their main differences?

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Doxy.meKlara[+ Add Product](#)

Pricing

**Doxy.me**
Free Trial

**$0.00** flat\_rate Per Month · Free

**$29.00** flat\_rate Per Month · Premium

**Contact doxy.me for pricing** Per Month · Custom

**ModMed Patient Engagement**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Doxy.me**
$$$$$

**ModMed Patient Engagement**
$$$$$

Average Discount

**Doxy.me**
Not enough reviews yet

**ModMed Patient Engagement**
19%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Doxy.me** 6 months
Based on 100 responses

**ModMed Patient Engagement** 6 months
Based on 100 responses

Return on Investment

**Doxy.me** 6 months
Based on 100 responses

**ModMed Patient Engagement** 6 months
Based on 100 responses

 ![Doxy.me](https://images.g2crowd.com/uploads/product/hd_favicon/ed43a791e8c0a91fb959432f341c1fca/doxy-me.svg "Doxy.me")

 ![ModMed Patient Engagement](https://images.g2crowd.com/uploads/product/hd_favicon/3b1424ea4b61c946c50ce56a2801cc7a/modmed-patient-engagement.svg "ModMed Patient Engagement")

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**Pros & Cons**
from reviews

**Doxy.me**
[
Ease of Use (4)
](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews)[
Easy Access (1)
](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews)[
Video Conferencing Issues (1)
](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews)

**ModMed Patient Engagement**
[
Communication (24)
](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1171587&qs=pros-and-cons#reviews)[
Ease of Use (21)
](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1170102&qs=pros-and-cons#reviews)[
Limited Features (6)
](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1170751&qs=pros-and-cons#reviews)[
Communication Issues (5)
](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1169989&qs=pros-and-cons#reviews)

Integrations

**Doxy.me**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b2231a414cb9f3f7c194f65af32b723e/cloudflare-application-security-and-performance.png "Product Avatar Image")

Cloudflare Application...

](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image")

eClinicalWorks

](https://www.g2.com/products/eclinicalworks/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image")

Okta

](https://www.g2.com/products/okta/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/doxy-me/integrations)

**ModMed Patient Engagement**
Not enough data

Screenshots

**Doxy.me**
 ![Doxy.me screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152326/doxyme-Screen02-Waiting.jpg)

**ModMed Patient Engagement**
 ![ModMed Patient Engagement screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/124538/Athena-Promotional-06.png)

**Ratings**
from reviews

Meets Requirements

**Doxy.me**

**9.2** /10

Based on 63 responses

**ModMed Patient Engagement**

**9.2** /10

Based on 85 responses

Ease of Use

**Doxy.me**

**9.4** /10

Based on 69 responses

**ModMed Patient Engagement**

**9.2** /10

Based on 87 responses

Ease of Setup

**Doxy.me**

**9.9** /10

Based on 16 responses

**ModMed Patient Engagement**

**9.3** /10

Based on 58 responses

Ease of Admin

**Doxy.me**

**9.6** /10

Based on 12 responses

**ModMed Patient Engagement**

**9.5** /10

Based on 34 responses

Quality of Support

**Doxy.me**

**8.2** /10

Based on 53 responses

**ModMed Patient Engagement**

**9.0** /10

Based on 79 responses

Has the product been a good partner in doing business?

**Doxy.me**

**9.1** /10

Based on 11 responses

**ModMed Patient Engagement**

**9.0** /10

Based on 33 responses

Product Direction (% positive)

**Doxy.me**

**7.8** /10

Based on 64 responses

**ModMed Patient Engagement**

**9.0** /10

Based on 83 responses

**Features**
ratings from reviews

Telemedicine

**8.6** /10

Based on 47 responses

**9.4** /10

Based on 22 responses

HIPAA Compliant Messaging

Not enough data

**9.4** /10

Based on 59 responses

Patient Intake

Not enough data

**9.2** /10

Based on 25 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Patient Engagement

Not enough data

**8.9** /10

Based on 75 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
84.7%

Mid-Market(51-1000 emp.)
11.2%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
84.7%

Mid-Market(51-1000 emp.)
11.2%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
75.7%

Mid-Market(51-1000 emp.)
20.4%

Enterprise(\> 1000 emp.)
3.9%

Small-Business(50 or fewer emp.)
75.7%

Mid-Market(51-1000 emp.)
20.4%

Enterprise(\> 1000 emp.)
3.9%

**Reviewers' Industry**

[![Doxy.me](https://images.g2crowd.com/uploads/product/hd_favicon/ed43a791e8c0a91fb959432f341c1fca/doxy-me.svg "Doxy.me")](https://www.g2.com/products/doxy-me/reviews)
Doxy.me

Mental Health Care
43.9%

Hospital & Health Care
16.3%

Health, Wellness and Fitness
16.3%

Medical Practice
10.2%

Individual & Family Services
4.1%

Other
9.2%

[![ModMed Patient Engagement](https://images.g2crowd.com/uploads/product/hd_favicon/3b1424ea4b61c946c50ce56a2801cc7a/modmed-patient-engagement.svg "ModMed Patient Engagement")](https://www.g2.com/products/modmed-patient-engagement/reviews)
ModMed Patient Engagement

Medical Practice
43.7%

Hospital & Health Care
35.0%

Health, Wellness and Fitness
7.8%

Mental Health Care
2.9%

Alternative Medicine
2.9%

Other
7.8%

Alternatives

**Doxy.me Alternatives**

 ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice")

[
SimplePractice
](/products/simplepractice/reviews)

 ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")

[
Spruce Health
](/products/spruce-health/reviews)

 ![VSee](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_399593f8cdd49e883cfacc22fd839216/vsee.png "VSee")

[
VSee
](/products/vsee/reviews)

 ![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend")

[
Mend
](/products/mend/reviews)

**ModMed Patient Engagement Alternatives**

 ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD")

[
OhMD
](/products/ohmd/reviews)

 ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera")

[
Artera
](/products/artera/reviews)

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

 ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")

[
Luma Health
](/products/luma-health/reviews)

## Doxy.me vs Klara FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Doxy.me vs Klara?

Klara stands out for its advanced patient communication and messaging features, while Doxy.me is recognized for its ease of use and secure telehealth services.

| [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | [Klara](https://www.g2.com/products/klara/reviews) |
| --- | --- |
| G2 Rating (reviews): 4.5/5 (98 reviews) | G2 Rating (reviews): 4.6/5 (112 reviews) |
| Largest Segment: Small-Business | Largest Segment: Small-Business |
| Ease of Setup score: 9.9 | Ease of Setup score: 9.3 |
| Quality of Support score: 8.2 | Quality of Support score: 9.0 |
| Top Reviewer-Cited Strength: Ease of Use (4 all-time mentions) | Top Reviewer-Cited Strength: Communication (23 all-time mentions) |

### How do the pricing models of Doxy.me and Klara compare?

Klara is rated higher for value, with a stronger Price/Cost satisfaction score than Doxy.me.

- **Doxy.me:** Reviewers appreciate the free version and competitive pricing for advanced features, but some mention a desire for more features at lower price points.
- **Klara:** Reviewers highlight the convenience and time-saving aspects, noting that it helps save money and streamlines communication, with no significant negative value sentiment in recent reviews.

### What are the best alternatives to Doxy.me and Klara?

OhMD, SimplePractice, and VSee are the top three alternatives to Doxy.me and Klara according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | 4.5/5 (98 reviews) | Small-Business | Free version available, competitive pricing for advanced features | Ease of Use (4 all-time mentions) |
| [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5 (112 reviews) | Small-Business | Reviewers highlight time and cost savings | Communication (23 all-time mentions) |
| [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | — |
| [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | 4.1/5 (129 reviews) | Small-Business | — | — |
| [VSee](https://www.g2.com/products/vsee/reviews) | 3.9/5 (15 reviews) | Small-Business | — | — |

### Which Telemedicine features should I prioritize when comparing Doxy.me and Klara?

Buyers should prioritize communication features, ease of use, security, setup experience, and support quality when comparing Doxy.me and Klara.

- **Communication Features:** Klara: Communication (23 all-time mentions), Patient Communication (18), Texting Communication (12); Doxy.me: Telehealth Services (1)
- **Ease of Use:** Doxy.me: 9.4; Klara: 9.2; Klara: Ease of Use (21 all-time mentions), Doxy.me: Ease of Use (4)
- **Security:** Klara: Security (7 all-time mentions); Doxy.me: Security and HIPAA compliance cited in recent reviews
- **Setup Experience:** Doxy.me: 9.9; Klara: 9.3; Klara: Setup Ease (7 all-time mentions), Doxy.me: Setup Ease (1)
- **Support Quality:** Klara: Quality of Support 9.0; Doxy.me: 8.2; Klara: Customer Support (9 all-time mentions)

### What are the pros and cons of Doxy.me vs Klara?

Doxy.me's headline strength is ease of use, while Klara excels in patient communication and messaging management.

- **Doxy.me strengths:** Ease of Use (4 all-time mentions), secure telehealth services, easy setup, HIPAA compliance, user-friendly interface.
- **Doxy.me trade-offs:** Video conferencing issues (1 all-time mention), occasional technical glitches, limited group meeting features in the free version.
- **Klara strengths:** Communication (23 all-time mentions), Ease of Use (21), Patient Communication (18), Texting Communication (12), Messaging Management (10), Customer Support (9), Security (7), Setup Ease (7), efficient organization of conversations, accessibility for patients to send pictures and documents.
- **Klara trade-offs:** Limited features (6 all-time mentions), communication issues (5), occasional glitches, interface limitations for older or less tech-savvy users, some workflow customization limitations.

### Is Doxy.me or Klara better for small businesses?

Klara is the stronger fit for small businesses, with a higher G2 rating and extensive small-business reviewer support.

- **Doxy.me:** Largest segment is Small-Business; reviewers highlight ease of use and HIPAA compliance for small practices.
- **Klara:** Largest segment is Small-Business; reviewers consistently cite efficient patient communication, ease of setup, and time savings for small teams.

### Which Telemedicine platform has better integrations?

Reviewer sentiment does not favor either Doxy.me or Klara for integrations, as neither product has significant integration mentions in recent reviews.

- **Doxy.me:** No reviewer-cited integrations in recent reviews.
- **Klara:** No reviewer-cited integrations in recent reviews.

### How do Doxy.me and Klara compare on customer support?

Klara is rated higher for Quality of Support, with a 0.8-point advantage over Doxy.me (9.0 vs 8.2).

- **Doxy.me:** Reviewers describe support as generally responsive and improving, though some mention challenges with troubleshooting and lack of live support.
- **Klara:** Reviewers consistently praise fast, efficient, and accessible support, with 9 all-time mentions of customer support as a strength.

### Which is easier to implement, Doxy.me or Klara?

Doxy.me and Klara are rated at parity for Ease of Setup, with Doxy.me at 9.9 and Klara at 9.3, both receiving strong reviewer sentiment for easy implementation.

- **Doxy.me:** Reviewers consistently highlight fast setup, minimal learning curve, and straightforward onboarding for new users.
- **Klara:** Reviewers frequently cite easy and intuitive setup, quick onboarding for staff and patients, and efficient implementation for small teams.

## Doxy.me vs ModMed Patient Engagement

When assessing the two solutions, reviewers found Doxy.me easier to use, set up, and administer. Reviewers also preferred doing business with Doxy.me overall.

- Doxy.me and ModMed Patient Engagement both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that ModMed Patient Engagement is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ModMed Patient Engagement over Doxy.me.