# Dovetail vs User Interviews Comparison
---
## AI Generated Summary
- **G2 reviewers report** that User Interviews excels in user satisfaction, boasting a significantly higher G2 Score compared to Dovetail. Users appreciate the platform's **intuitive interface** and **responsive customer support** , making it a reliable choice for conducting user research.
- **Users say** that the setup process for User Interviews is straightforward, with many highlighting its **simple and user-friendly UI**. This ease of onboarding contrasts with Dovetail, where some users have noted a steeper learning curve despite its powerful features.
- **Reviewers mention** that Dovetail shines in its ability to streamline the process of extracting insights from user interviews. The platform's **AI-driven summarization** and **automated highlights** are particularly praised, allowing users to save time and focus on analysis rather than transcription.
- **According to verified reviews** , User Interviews has a larger volume of feedback, with 680 total reviews compared to Dovetail's 162. This suggests a broader user base and more diverse experiences, reinforcing the reliability of User Interviews as a well-regarded tool in the user research space.
- **Users highlight** that while Dovetail offers strong collaboration features, such as **automated insights extraction** , User Interviews is often preferred for its **ease of use** and ability to quickly connect researchers with participants, making it a go-to for smaller businesses.
- **Reviewers note** that both platforms provide solid support, but Dovetail edges out slightly in quality of support ratings. However, User Interviews users appreciate the **immediate response times** from customer service, which can be crucial for urgent research needs.



| | Dovetail | User Interviews | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 168 | 1,046 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Small-Business (52.7% of reviews) | 
| **Entry Level Price** | Free | $49.00 | 

---
## Top Pros & Cons

### Dovetail

Pros:
- Ease of Use (114 reviews)
- Features (83 reviews)

Cons:
- Missing Features (39 reviews)
- Limitations (35 reviews)

### User Interviews

Pros:
- Ease of Use (63 reviews)
- Customer Support (41 reviews)

Cons:
- Not User-Friendly (16 reviews)
- Survey Issues (16 reviews)

---
## Ratings Comparison
| Rating | Dovetail | User Interviews | 
|---|---|---|
  | **Meets Requirements** | 8.5 (136 reviews) | 8.9 (572 reviews) | 
  | **Ease of Use** | 8.5 (147 reviews) | 9.0 (591 reviews) | 
  | **Ease of Setup** | 8.7 (115 reviews) | 8.6 (209 reviews) | 
  | **Ease of Admin** | 9.1 (46 reviews) | 9.0 (115 reviews) | 
  | **Quality of Support** | 9.1 (88 reviews) | 9.1 (525 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (45 reviews) | 9.1 (115 reviews) | 
  | **Product Direction (% positive)** | 8.3 (132 reviews) | 9.3 (587 reviews) | 

---
## Pricing

### Dovetail

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Uncover insights fast in video calls, support tickets, docs, and more

Key Features:
- One channel to automatically classify your voice of customer data
- One project to analyze customer calls, recordings, docs, and surveys
- Transcribe conversations in 41 languages, and detect speakers

[Browse all 3 editions](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/pricing)

#### Free Trial

Yes

### User Interviews

#### Entry-Level Pricing

Plan: Recruit Pay As You Go

Price: $49.00

Description: For teams doing occasional research.

Key Features:
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation

[Browse all 5 editions](https://www.g2.com/products/user-interviews/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 7.6/10 | 42 |
| **User Interviews** | 6.6/10 | 553 |

#### User Response Methods

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Survey** | Feature Not Available | 7.5 (223 reviews) ✓ Verified | 
| **Video Snippets** | Feature Not Available | 6.2 (193 reviews) | 
| **Video Interview** | Feature Not Available | 8.2 (223 reviews) | 
| **Photo Submission** | Feature Not Available | 5.9 (190 reviews) | 
| **Text/Notes** | Feature Not Available | 6.6 (202 reviews) | 

#### Participant Selection

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **In-App** | Feature Not Available | 6.9 (195 reviews) | 
| **In-Store** | Feature Not Available | 4.9 (48 reviews) | 
| **On-Site** | Feature Not Available | 6.0 (187 reviews) | 
| **Recruitment Pool** | Feature Not Available | 8.1 (215 reviews) ✓ Verified | 

#### Insights

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Analytics** | 7.6 (41 reviews) | 6.7 (188 reviews) ✓ Verified | 
| **Collaboration** | 7.8 (40 reviews) | 6.9 (197 reviews) ✓ Verified | 
| **Sorting** | 8.0 (41 reviews) | 6.7 (196 reviews) ✓ Verified | 

#### Generative AI

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **AI Text Summarization** | 7.1 (32 reviews) | 4.9 (74 reviews) | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 7.5/10 | 56 |
| **User Interviews** | N/A | N/A |

#### Content Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Data Centralization - Insight Engines** | 8.0 (54 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 8.3 (53 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 8.1 (54 reviews) | Not enough data | 

#### Content Discovery

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Search Interface - Insight Engines** | 8.1 (53 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 7.3 (53 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 7.9 (49 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | 6.3 (46 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | 7.9 (51 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 6.8 (47 reviews) | Not enough data | 

#### Generative AI

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **AI Text Generation** | 6.4 (44 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (45 reviews) | Not enough data | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Analytics

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Execution

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Team Collaboration** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 

#### Roadmapping

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Roadmaps** | Not enough data | Not enough data | 
| **Timelines** | Not enough data | Not enough data | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 6.4/10 | 22 |
| **User Interviews** | N/A | N/A |

#### Feedback Source

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Invitation** | 5.5 (16 reviews) | Not enough data | 
| **Survey Link** | 4.7 (15 reviews) | Not enough data | 
| **App** | 4.5 (16 reviews) | Not enough data | 
| **Widget** | 3.9 (15 reviews) | Not enough data | 
| **Recruitment Pool** | 4.5 (14 reviews) | Not enough data | 

#### Feedback Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Media Library** | 8.8 (18 reviews) | Not enough data | 
| **Sorting** | 8.8 (18 reviews) | Not enough data | 
| **Sharing** | 8.7 (18 reviews) | Not enough data | 
| **Privacy** | 8.0 (18 reviews) | Not enough data | 

#### Insights

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Human Transcription** | 5.1 (17 reviews) | Not enough data | 
| **Computer Transcription** | 8.0 (17 reviews) | Not enough data | 
| **Analytics** | 6.1 (16 reviews) | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Compatibility

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Federated Search** | Not enough data | Not enough data | 
| **File Types** | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Search Queries

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 
| **Highlighting** | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | 
| **Relevance Tuning** | Not enough data | Not enough data | 
| **NLP & Semantic search** | Not enough data | Not enough data | 

#### Functionality

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **File Types** | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Highlighting** | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 6.5/10 | 31 |
| **User Interviews** | N/A | N/A |

#### Voice

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Dictation** | 5.0 (24 reviews) | Not enough data | 
| **Accuracy** | 7.2 (27 reviews) | Not enough data | 

#### Transcription

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Speaker Identification** | 7.0 (30 reviews) | Not enough data | 
| **Timecode Management** | 7.6 (26 reviews) | Not enough data | 
| **Closed Captioning** | 6.9 (27 reviews) | Not enough data | 
| **Custom Dictionary** | 7.0 (28 reviews) | Not enough data | 

#### Editing

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Collaboration** | 8.1 (27 reviews) | Not enough data | 
| **Spell Check and Punctuation** | 6.2 (23 reviews) | Not enough data | 
| **Text Editing** | 7.6 (25 reviews) | Not enough data | 
| **Translation** | 4.8 (23 reviews) | Not enough data | 

#### Integration

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Data Security** | 7.9 (23 reviews) | Not enough data | 
| **API** | 5.9 (21 reviews) | Not enough data | 
| **Voice Files** | 7.1 (21 reviews) | Not enough data | 
| **Live Captioning** | 4.8 (21 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 6.6 (20 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.0 (5 reviews) | Not enough data | 
| **Decision Making** | 5.3 (5 reviews) | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 9.3/10 | 5 |
| **User Interviews** | N/A | N/A |

#### Analytics

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 

#### Customization

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 
| **Multilanguage Support** | Not enough data | Not enough data | 
| **Multiple Branding Support** | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.3 (5 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 8.1/10 | 103 |
| **User Interviews** | N/A | N/A |

#### Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Team Collaboration** | 8.3 (98 reviews) | Not enough data | 
| **Access Control** | 8.6 (96 reviews) | Not enough data | 
| **Data Security** | 8.6 (91 reviews) | Not enough data | 

#### Functionality

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Sentiment Analysis** | 6.5 (89 reviews) | Not enough data | 
| **Tagging** | 8.9 (101 reviews) | Not enough data | 
| **Note Taking** | 8.5 (93 reviews) | Not enough data | 
| **Integrations** | 7.0 (84 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Feedback Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Customer Service Channels** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | N/A | N/A |
| **User Interviews** | 7.7/10 | 534 |

#### Survey Management

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Survey Builder** | Not enough data | 8.3 (179 reviews) | 
| **Question Types** | Not enough data | 8.5 (226 reviews) | 
| **Templates** | Not enough data | 8.2 (170 reviews) | 
| **Survey Distribution** | Not enough data | 8.6 (188 reviews) | 

#### Survey Customization

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 7.7 (160 reviews) | 
| **Branding** | Not enough data | 8.0 (161 reviews) | 
| **Multimedia Support** | Not enough data | 7.9 (165 reviews) | 
| **Multilingual Surveys** | Not enough data | Feature Not Available | 

#### Survey Insights

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Feature Not Available | 
| **BI Tools Integration** | Not enough data | Feature Not Available | 
| **Data Exporting** | Not enough data | 8.4 (147 reviews) | 
| **Permissions** | Not enough data | 8.5 (162 reviews) | 

#### Agentic AI - Survey

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 6.2 (10 reviews) | 
| **Decision Making** | Not enough data | 7.4 (11 reviews) | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **Dovetail** | 6.2/10 | 20 |
| **User Interviews** | N/A | N/A |

#### Setup

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Integration** | 7.5 (16 reviews) | Not enough data | 
| **Maintenance** | 7.0 (16 reviews) | Not enough data | 
| **No-Code** | 8.6 (15 reviews) | Not enough data | 

#### Data

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Security** | 8.2 (15 reviews) | Not enough data | 
| **Data Visualization** | 5.9 (16 reviews) | Not enough data | 

#### Analysis

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Automation** | 6.2 (14 reviews) | Not enough data | 
| **Named entity recognition** | 5.1 (14 reviews) | Not enough data | 
| **Keyphrase Extraction** | 6.7 (14 reviews) | Not enough data | 
| **Topic Analysis** | 6.7 (15 reviews) | Not enough data | 
| **Sentiment Analysis** | 5.1 (16 reviews) | Not enough data | 
| **Language Identification** | 6.4 (13 reviews) | Not enough data | 
| **Syntax/Part of Speech Parsing** | 5.4 (13 reviews) | Not enough data | 

#### Customization

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **Pre-Built Parameterization** | 5.1 (13 reviews) | Not enough data | 
| **Custom Extension** | 4.5 (13 reviews) | Not enough data | 
| **Compositionality** | 5.0 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Dovetail | User Interviews | 
|---|---|---|
| **AI Text Generation** | 5.7 (16 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (18 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Dovetail (9):** [Experience Management Software](https://www.g2.com/categories/experience-management), [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Transcription Software](https://www.g2.com/categories/transcription), [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Text Analysis Software](https://www.g2.com/categories/text-analysis), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)

**Unique to User Interviews (1):** [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Dovetail | User Interviews | 
|---|---|---|
| **Small-Business** | 27.4% | 52.7% | 
| **Mid-Market** | 45.7% | 25.0% | 
| **Enterprise** | 26.8% | 22.2% | 

### By Industry

#### Dovetail

- **Computer Software:** 22.7%
- **Information Technology and Services:** 19.0%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 5.5%
- **Research:** 4.3%
- **Higher Education:** 3.1%
- **Leisure, Travel & Tourism:** 2.5%
- **Telecommunications:** 2.5%
- **Consumer Goods:** 2.5%
- **Design:** 1.8%
- **Other:** 30.7%

#### User Interviews

- **Information Technology and Services:** 11.0%
- **Computer Software:** 9.5%
- **Market Research:** 8.4%
- **Financial Services:** 5.5%
- **Research:** 4.4%
- **Hospital & Health Care:** 3.9%
- **Accounting:** 3.1%
- **Retail:** 2.8%
- **Health, Wellness and Fitness:** 2.7%
- **Education Management:** 2.4%
- **Other:** 46.4%

---
## Alternatives

### Alternatives to Dovetail

- [HeyMarvin](https://www.g2.com/products/heymarvin/reviews) — 4.8/5 stars (131 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews)
- [Condens](https://www.g2.com/products/condens/reviews) — 4.8/5 stars (100 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (495 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11929 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3269 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (749 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)

### Alternatives to User Interviews

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5184 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)

---
## Top Discussions

### Dovetail

- Title: [How can I make notes public](https://www.g2.com/discussions/33873-how-can-i-make-notes-public) — 2 comments, 1 upvote
  > **Top comment:** "Dovetail only supports making *insights* public, unfortunately it doesn't support making *notes* public. So the only two ways to tackle this are to either..."

### User Interviews

- Title: [How many user interviews should you do?](https://www.g2.com/discussions/how-many-user-interviews-should-you-do) — 2 comments
  > **Top comment:** "as many as your knowledge/data set would benefit"
- Title: [What do user interviews pay?](https://www.g2.com/discussions/what-do-user-interviews-pay) — 2 comments
  > **Top comment:** "User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and..."
- Title: [Why is a user interview important?](https://www.g2.com/discussions/why-is-a-user-interview-important) — 1 comment
  > **Top comment:** "Because individual  user stories come together to help us understand the big picture on how to create and improve products and services."
- Title: [How do you recruit a user for an interview?](https://www.g2.com/discussions/how-do-you-recruit-a-user-for-an-interview) — 1 comment
  > **Top comment:** "I often share with family and friends how much enjoyment I get from doing my user interviews. I share the pleasure of helping a business do better. I learn..."
- Title: [Why is Amazon credit the main form of payment?](https://www.g2.com/discussions/31513-why-is-amazon-credit-the-main-form-of-payment) — 1 comment, 1 upvote
  > **Top comment:** "We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dovetail-research-pty-ltd-dovetail-vs-user-interviews)