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At a Glance
Market Segments
Small-Business (71.7% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
No pricing available
$89.00 6 Users Per Month
DoubleTick.io
Star Rating
(62)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoubleTick.ioGallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gallabox excels in its Live Chat functionality, scoring 9.0, which allows for seamless customer interactions. In contrast, DoubleTick.io offers a perfect score of 10.0 in the same area, indicating a superior live chat experience that users find more responsive and user-friendly.
- Reviewers mention that Gallabox's Customization options are robust, scoring 8.7, but DoubleTick.io outshines it with a perfect score of 10.0, allowing users to tailor their messaging and interface to better fit their brand identity.
- G2 users highlight that Gallabox's Quality of Support is rated at 8.9, which is commendable, but DoubleTick.io significantly surpasses this with a score of 9.7, indicating a more reliable and effective support system that users appreciate.
- Users on G2 report that Gallabox's AI Text Generation feature scores 7.8, which is decent, but DoubleTick.io's performance in this area is slightly lower at 7.6, suggesting that Gallabox may have a slight edge in generating relevant text for user needs.
- Reviewers mention that Gallabox's Ease of Setup is rated at 8.7, making it relatively straightforward to implement, while DoubleTick.io scores higher at 9.4, indicating a more user-friendly onboarding process that users find less time-consuming.
- Users say that Gallabox's Analytics feature scores 8.1, which provides useful insights, but DoubleTick.io's score of 9.8 suggests a more comprehensive analytics suite that users find invaluable for tracking performance and making data-driven decisions.
Pricing
Entry-Level Pricing
DoubleTick.io
No pricing availableGallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Free Trial
DoubleTick.io
No trial information availableGallabox
Free Trial is available
Ratings
Meets Requirements
9.4
58
8.8
128
Ease of Use
9.6
60
9.0
127
Ease of Setup
9.3
56
8.8
107
Ease of Admin
9.1
20
9.0
99
Quality of Support
9.6
57
9.0
125
Has the product been a good partner in doing business?
8.9
20
9.1
97
Product Direction (% positive)
9.8
58
9.3
121
Features by Category
Messenger
Not enough data
8.7
39
Not enough data
7.7
41
Not enough data
9.0
42
Not enough data
8.6
49
Channels
Not enough data
8.1
36
Not enough data
8.8
42
Not enough data
Feature Not Available
Not enough data
8.0
33
Not enough data
Feature Not Available
Customers
Not enough data
8.4
49
Not enough data
8.6
46
Not enough data
8.0
46
Not enough data
8.2
43
Not enough data
7.9
47
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
9
Not enough data
8.0
9
Functionality
Not enough data
8.3
13
Not enough data
8.1
13
Not enough data
8.2
13
Support
Not enough data
7.8
15
Not enough data
Feature Not Available
Not enough data
9.2
12
Responses
9.9
12
8.7
50
10.0
11
8.5
51
10.0
11
8.5
45
10.0
11
8.5
51
10.0
11
8.3
43
Platform
10.0
11
8.5
48
10.0
11
8.6
45
9.8
11
8.4
43
9.7
11
8.1
45
8.8
10
8.1
35
10.0
10
8.8
47
9.8
11
8.4
49
Generative AI
7.1
11
8.1
18
7.1
11
7.9
17
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.7
9
Not enough data
8.5
10
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.0
18
Not enough data
8.9
17
Not enough data
8.9
11
Internal Use
Not enough data
8.7
21
Not enough data
8.7
18
Not enough data
9.5
16
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.6
21
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.1
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
9.0
14
Self-Service Platform
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
8.8
13
Not enough data
9.4
14
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.2
6
9.3
5
9.2
6
9.0
5
9.2
6
8.3
5
9.4
6
9.3
5
10.0
5
9.3
5
9.7
5
9.0
5
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
9.0
5
9.3
5
9.0
5
9.0
5
8.7
5
9.0
5
9.0
5
Categories
Categories
Shared Categories
DoubleTick.io and Gallabox are categorized as Chatbots and WhatsApp Marketing
Unique Categories
DoubleTick.io has no unique categories
Reviews
Reviewers' Company Size
DoubleTick.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
16.7%
Manufacturing
8.3%
Leisure, Travel & Tourism
8.3%
Health, Wellness and Fitness
8.3%
Financial Services
8.3%
Other
50.0%
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Discussions
DoubleTick.io has no discussions with answers
Gallabox has no discussions with answers
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