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Compare Doubletick - Email Tracking for Gmail and GSuite and Nutshell 
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At a Glance
Market Segments
Small-Business (40.0% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
Free Per Month
Starting at $13.00 1 user Per Month
Doubletick - Email Tracking for Gmail and GSuite
Star Rating
(11)4.6 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Month
Learn more about Doubletick - Email Tracking for Gmail and GSuiteNutshell
Star Rating
(1,376)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.5, while Doubletick focuses more on Email Tracking features, scoring higher in Link Activity at 9.5, which is crucial for tracking engagement.
- Reviewers mention that Nutshell's Ease of Use is rated at 8.7, making it user-friendly for small businesses, whereas Doubletick shines with a higher score of 9.6, indicating a more intuitive interface for email tracking.
- G2 users highlight that Nutshell offers a comprehensive CRM Integration with a score of 8.2, which is beneficial for managing customer relationships, while Doubletick's integration capabilities are more focused on email platforms, scoring 9.3 in Email Platform Integration.
- Users on G2 report that Nutshell provides robust Reporting & Analytics features, particularly in Basic Reporting with a score of 8.1, while Doubletick's strength lies in its Attachment Activity tracking, scoring 9.0, which is essential for understanding email interactions.
- Reviewers mention that Nutshell's Customer Support is rated at 8.7, indicating a reliable support system, whereas Doubletick's support is slightly lower at 8.6, suggesting that users may experience less responsiveness.
- Users say that Nutshell's Customization options, particularly in Custom Fields with a score of 8.2, allow for tailored solutions, while Doubletick offers superior Email Categorization at 9.0, which helps users organize their email tracking more effectively.
Pricing
Entry-Level Pricing
Doubletick - Email Tracking for Gmail and GSuite
Free
Free
Per Month
Unlimited Email Tracking with Real-time Notifications
- WhatsApp like Read-Receipts in Gmail
- Real-time notification when Recipient opens an email
- Link Tracking
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Doubletick - Email Tracking for Gmail and GSuite
No trial information availableNutshell
Free Trial is available
Ratings
Meets Requirements
9.2
8
8.4
1,117
Ease of Use
9.6
8
8.7
1,192
Ease of Setup
Not enough data
8.5
648
Ease of Admin
Not enough data
8.7
519
Quality of Support
8.6
7
8.7
1,020
Has the product been a good partner in doing business?
Not enough data
8.8
512
Product Direction (% positive)
10.0
8
8.5
1,105
Features by Category
Sales Force Automation
Not enough data
8.5
886
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
859
|
Verified
Not enough data
8.1
875
|
Verified
Not enough data
7.5
673
|
Verified
Not enough data
8.1
725
|
Verified
Not enough data
7.4
672
|
Verified
Not enough data
7.3
583
Not enough data
7.6
649
Marketing Automation
Not enough data
7.7
668
|
Verified
Not enough data
7.6
601
Not enough data
8.4
810
|
Verified
Not enough data
7.2
571
Customer Support
Not enough data
7.9
635
Not enough data
7.9
659
|
Verified
Not enough data
8.0
689
|
Verified
Not enough data
7.4
556
|
Verified
Not enough data
7.8
575
|
Verified
Reporting & Analytics
Not enough data
7.8
791
|
Verified
Not enough data
8.2
854
|
Verified
Not enough data
7.4
680
|
Verified
Mobile & Social
Not enough data
7.2
551
|
Verified
Not enough data
7.0
550
|
Verified
Not enough data
7.1
647
|
Verified
Platform
Not enough data
7.7
636
|
Verified
Not enough data
7.9
607
|
Verified
Not enough data
8.3
658
|
Verified
Not enough data
7.2
481
|
Verified
Not enough data
6.5
425
|
Verified
Not enough data
7.2
500
Not enough data
8.4
635
|
Verified
Not enough data
7.3
481
|
Verified
Integration
Not enough data
7.9
605
|
Verified
Not enough data
7.5
539
|
Verified
Not enough data
7.3
477
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.6
42
Not enough data
7.5
40
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.2
41
Not enough data
7.3
40
Not enough data
7.2
41
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
217
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Customization
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Incentives
Not enough data
6.8
93
Not enough data
6.6
97
Not enough data
6.5
93
Not enough data
7.6
98
Personalization
Not enough data
7.5
106
Not enough data
7.7
105
Not enough data
8.2
117
Not enough data
7.7
104
Administrative
Not enough data
7.7
108
Not enough data
7.5
102
Not enough data
7.3
96
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
7.9
7
8.0
186
9.5
7
8.0
180
9.0
7
7.9
174
Customizations
9.3
7
8.4
184
7.4
7
8.3
191
8.6
7
8.3
191
9.0
7
8.0
175
8.8
7
8.4
189
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.1
170
Predictive Analytics
Not enough data
7.9
172
Not enough data
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Categories
Categories
Shared Categories
Doubletick - Email Tracking for Gmail and GSuite and Nutshell are categorized as Email Tracking
Unique Categories
Doubletick - Email Tracking for Gmail and GSuite has no unique categories
Nutshell is categorized as Sales Engagement, Google Workspace for Sales, Sales Analytics, CRM, Sales Performance Management, Online Form Builder, and Email Marketing
Reviews
Reviewers' Company Size
Doubletick - Email Tracking for Gmail and GSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Think Tanks
10.0%
Marketing and Advertising
10.0%
Leisure, Travel & Tourism
10.0%
Legal Services
10.0%
Other
40.0%
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
5.0%
Financial Services
3.4%
Other
71.0%
Alternatives
Discussions
Why does the software require permissions such as access to delete all of my mails?
1 Comment
KS
Doubletick does not ask for such permissions.
Other Email Tracking tools usually require permissions for complete Gmail mailbox access - Read Emails,...Read more
Why does your chrome plugin not work after installation on new gmail accounts?
1 Comment
KS
You can use Doubletick after signing up with your Google Account, If you already installed the extension from Chrome Web Store, Click Sing-in and Connect...Read more
Doubletick - Email Tracking for Gmail and GSuite has no more discussions with answers
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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