G2 reviewers report that Dotdigital excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sailthru by Marigold. Users appreciate its intuitive interface and robust features, making it a preferred choice for marketing automation.
Users say that Dotdigital's personalization capabilities are particularly impressive, allowing for tailored email content that resonates with recipients. One user highlighted the ability to customize links and information based on specific audience segments, enhancing engagement.
Reviewers mention that while Sailthru by Marigold offers strong automation features, it falls short in user satisfaction compared to Dotdigital. Users have noted that although it has a user-friendly drag-and-drop interface, it lacks the depth of analytics and tracking that Dotdigital provides.
According to verified reviews, Dotdigital's analytical tools are a standout feature, with users praising its ability to track opens and clicks effectively. The AI-driven send time optimization is particularly noted for improving engagement rates, a feature that Sailthru does not emphasize as strongly.
Users highlight that Dotdigital is straightforward to implement, with many finding the onboarding process easy and accessible, even for those who are not tech-savvy. In contrast, Sailthru's implementation process, while user-friendly, does not receive the same level of praise.
Reviewers note that both platforms offer good support, but Dotdigital edges out with a higher quality of support rating. Users have expressed satisfaction with the responsiveness and helpfulness of Dotdigital's support team, which enhances the overall user experience.
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Dotdigital
Email & SMS
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For marketing teams with a need for basic multi-channel marketing automation.
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
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