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Compare Dotdigital and Podium 
Featured Products
At a Glance
Market Segments
Mid-Market (45.6% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Month
Dotdigital
Star Rating
(1,124)4.4 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansPodium
Star Rating
(2,042)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansDotdigital vs Podium
When assessing the two solutions, reviewers found Podium easier to use, set up, and administer. Reviewers also preferred doing business with Podium overall.
- Reviewers felt that Podium meets the needs of their business better than Dotdigital.
- When comparing quality of ongoing product support, reviewers felt that Podium is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Podium over Dotdigital.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Dotdigital
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
8.6
947
9.1
1,731
Ease of Use
8.7
958
9.3
1,750
Ease of Setup
8.1
503
9.1
1,083
Ease of Admin
8.4
377
9.3
881
Quality of Support
8.9
927
9.0
1,609
Has the product been a good partner in doing business?
8.7
376
9.2
898
Product Direction (% positive)
8.9
933
9.0
1,717
Features by Category
Email Marketing
8.6
122
Not enough data
8.4
125
Not enough data
9.1
118
Not enough data
8.7
125
Not enough data
9.1
120
Not enough data
8.5
119
Not enough data
8.2
102
Not enough data
9.0
46
Not enough data
8.3
46
Not enough data
Reporting & Analytics
8.3
100
|
Verified
Not enough data
8.6
118
Not enough data
Generative AI
7.0
27
Not enough data
6.9
25
Not enough data
Agentic AI - Email Marketing
6.7
25
Not enough data
6.9
25
Not enough data
6.9
25
Not enough data
7.2
24
Not enough data
7.1
24
Not enough data
Integration
8.4
84
Not enough data
7.8
72
Not enough data
7.5
68
Not enough data
7.7
48
Not enough data
7.0
44
Not enough data
7.5
44
Not enough data
Email Marketing
8.9
554
|
Verified
Not enough data
9.1
545
|
Verified
Not enough data
8.8
533
|
Verified
Not enough data
8.6
503
|
Verified
Not enough data
Online Marketing
8.0
448
|
Verified
Not enough data
8.3
485
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
494
|
Verified
Not enough data
7.8
402
Not enough data
Lead Management
8.1
378
|
Verified
Not enough data
8.1
409
|
Verified
Not enough data
8.7
491
|
Verified
Not enough data
7.8
348
|
Verified
Not enough data
8.0
360
|
Verified
Not enough data
8.0
385
|
Verified
Not enough data
7.8
351
|
Verified
Not enough data
7.8
370
|
Verified
Not enough data
Campaign Management
8.3
439
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
7.6
324
|
Verified
Not enough data
7.4
317
Not enough data
Social
7.0
302
Not enough data
7.4
321
|
Verified
Not enough data
7.1
314
|
Verified
Not enough data
7.2
304
|
Verified
Not enough data
7.1
293
|
Verified
Not enough data
Reporting & Analytics
8.5
505
|
Verified
Not enough data
8.1
412
|
Verified
Not enough data
7.8
382
|
Verified
Not enough data
7.7
362
|
Verified
Not enough data
7.4
329
Not enough data
Platform
8.0
357
|
Verified
Not enough data
8.2
315
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
7.6
279
|
Verified
Not enough data
7.6
304
|
Verified
Not enough data
8.8
353
|
Verified
Not enough data
7.9
283
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
365
|
Verified
Not enough data
7.9
351
|
Verified
Not enough data
7.6
311
|
Verified
Not enough data
Administration
8.5
149
Not enough data
7.8
138
Not enough data
7.8
144
Not enough data
8.8
142
Not enough data
Feature Not Available
Not enough data
7.7
128
Not enough data
Integrations
7.4
110
Not enough data
7.4
111
Not enough data
7.6
116
Not enough data
7.7
120
Not enough data
Platform
8.0
123
Not enough data
8.0
123
Not enough data
7.6
114
Not enough data
8.0
122
Not enough data
8.2
134
Not enough data
8.4
137
Not enough data
7.8
114
Not enough data
8.7
137
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
160
Not enough data
7.7
208
Not enough data
9.1
224
Not enough data
Feature Not Available
Channels
Not enough data
7.9
214
Not enough data
8.6
223
Not enough data
9.3
238
Not enough data
Feature Not Available
Not enough data
8.0
197
Customers
Not enough data
8.3
155
Not enough data
8.4
156
Not enough data
8.5
224
Not enough data
8.3
224
Not enough data
8.5
224
Agentic AI - Conversational Marketing
Not enough data
4.8
14
Not enough data
4.9
14
Not enough data
4.6
14
Not enough data
4.9
13
Not enough data
5.2
14
Not enough data
5.4
14
Not enough data
5.2
14
Diagnosis
7.8
251
Not enough data
7.9
259
Not enough data
8.3
284
Not enough data
8.2
258
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
306
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.7
303
Not enough data
8.5
283
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Not enough data
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
274
Not enough data
Feature Not Available
Not enough data
8.0
249
Not enough data
8.4
268
Not enough data
Edit
7.7
246
Not enough data
8.8
282
Not enough data
8.3
263
Not enough data
Logistics
8.4
286
Not enough data
7.8
249
Not enough data
8.0
257
Not enough data
8.2
254
Not enough data
Generative AI
7.3
195
Not enough data
7.1
189
Not enough data
Agentic AI - Email Template Builder
7.2
20
Not enough data
7.1
19
Not enough data
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
8.7
59
8.7
231
|
Verified
Feature Not Available
9.3
240
|
Verified
8.4
59
8.4
187
8.0
57
8.6
239
|
Verified
8.4
57
8.3
214
|
Verified
7.3
52
8.4
216
|
Verified
8.5
60
8.5
234
|
Verified
8.2
55
8.5
217
|
Verified
SMS Platform
7.8
58
8.5
224
|
Verified
8.4
58
8.6
223
|
Verified
7.4
48
Feature Not Available
Feature Not Available
7.6
201
|
Verified
8.0
49
Feature Not Available
8.5
51
8.2
206
|
Verified
Agentic AI - SMS Marketing
6.3
8
5.7
24
6.5
8
6.3
25
6.9
8
6.6
24
6.5
8
6.4
24
6.7
8
5.8
24
6.5
8
5.7
24
Channels
Not enough data
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Data Sourcing
8.1
78
Not enough data
8.2
77
Not enough data
8.5
75
Not enough data
8.3
80
Not enough data
Intelligence
8.6
77
Not enough data
7.8
71
Not enough data
7.6
72
Not enough data
Platform Basics
8.7
120
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Functionality
8.0
191
Not enough data
7.9
169
Not enough data
7.9
174
Not enough data
Support
8.0
192
Not enough data
8.3
182
Not enough data
8.8
202
Not enough data
Responses
Not enough data
9.4
16
Not enough data
9.4
16
Not enough data
9.1
16
Automation - AI Agents
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
8.9
17
Platform
Not enough data
9.2
16
Not enough data
8.9
17
Not enough data
9.3
16
Autonomy - AI Agents
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.0
15
Generative AI
Not enough data
8.6
15
Not enough data
8.8
15
Responses
Not enough data
8.9
33
Not enough data
8.4
34
Not enough data
8.9
34
Not enough data
Feature Not Available
Not enough data
8.2
33
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
Feature Not Available
Not enough data
8.8
33
Not enough data
9.0
32
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Page Customization
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Not enough data
Integrations
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Not enough data
Generative AI
7.4
58
Not enough data
Agentic AI - Landing Page Builders
7.7
8
Not enough data
Conversational Platform
Not enough data
8.7
295
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
701
|
Verified
Not enough data
9.0
726
|
Verified
Not enough data
8.1
512
Not enough data
9.0
667
|
Verified
Not enough data
7.4
297
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
680
|
Verified
Not enough data
8.6
649
|
Verified
Not enough data
8.6
631
|
Verified
Not enough data
8.8
637
|
Verified
Not enough data
8.5
602
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Consumer Intelligence
Not enough data
9.1
630
|
Verified
Not enough data
8.4
519
Not enough data
8.5
560
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
525
|
Verified
Not enough data
8.9
649
|
Verified
Media Monitoring
Not enough data
8.5
519
Not enough data
7.3
200
Not enough data
8.3
512
In-House Management
Not enough data
8.6
504
Not enough data
8.6
504
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Analysis
8.2
85
|
Verified
Not enough data
8.6
99
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Campaigns
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
8.0
81
Not enough data
7.7
77
|
Verified
Not enough data
9.0
105
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
Engagement
7.8
78
|
Verified
Not enough data
Platform
8.4
98
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital and Podium are categorized as SMS Marketing
Unique Categories
Dotdigital is categorized as Marketing Automation, Customer Data Platform (CDP), Personalization, Email Marketing, Mobile Marketing, Communication Platform as a Service (CPaaS), Email Deliverability, Email Template Builder, Transactional Email, WhatsApp Marketing, Personalization Engines, Customer Journey Analytics, Push Notification, and Landing Page Builders
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.7%
Marketing and Advertising
7.8%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.2%
Other
66.1%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Alternatives
Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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