Compare Dotdigital and Mailjet 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Contact Us
$0.00
Dotdigital
Star Rating
(1,179)4.4 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansMailjet
Star Rating
(171)4.0 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dotdigital excels in user experience, with many praising its intuitive interface and modular email construction. Users find it easy to train teams on the platform, which enhances overall productivity.
- Users say that Dotdigital's campaign creation process is highly efficient, thanks to its pre-built templates and robust automation features. This allows for seamless integration of various marketing channels, making it a powerful tool for comprehensive marketing strategies.
- Reviewers mention that while Mailjet offers a user-friendly interface, it particularly shines with its GDPR compliance features, providing peace of mind for users concerned about data privacy. This is a notable advantage for businesses operating in regulated environments.
- According to verified reviews, Dotdigital significantly outperforms Mailjet in terms of customer support, with users highlighting the quality and responsiveness of Dotdigital's support team. This can be crucial for businesses that require timely assistance.
- G2 reviewers indicate that Mailjet's advanced automation and segmentation capabilities are impressive, allowing users to create personalized email campaigns effortlessly. However, some users feel that Dotdigital's overall feature set is more comprehensive for larger marketing teams.
- Users report that while both platforms have their strengths, Dotdigital's higher G2 Score reflects a greater overall satisfaction among users, particularly in areas like ease of use and campaign management, making it a preferred choice for mid-market businesses.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Mailjet
FREE
$0.00
No expiring trial.
No credit card required.
- 6,000 emails/month
- Up to 1,000 contacts
- APIs, SMTP Relay, Webhooks
Free Trial
Dotdigital
Free Trial is available
Mailjet
Free Trial is available
Ratings
Meets Requirements
8.5
985
8.3
142
Ease of Use
8.7
997
8.4
141
Ease of Setup
8.1
530
7.9
79
Ease of Admin
8.4
389
8.0
67
Quality of Support
8.9
965
7.5
123
Has the product been a good partner in doing business?
8.6
388
7.7
63
Product Direction (% positive)
8.8
972
8.0
134
Features by Category
Email Marketing
8.6
133
8.8
99
|
Verified
8.4
138
8.4
101
|
Verified
9.1
125
8.5
93
|
Verified
8.8
144
8.5
101
|
Verified
9.1
129
8.6
97
|
Verified
8.6
124
8.5
98
|
Verified
8.3
109
8.3
80
|
Verified
9.1
52
8.7
46
|
Verified
8.4
49
8.2
39
Reporting & Analytics
8.3
107
|
Verified
8.4
69
|
Verified
8.6
130
8.5
94
|
Verified
Generative AI
7.1
28
7.4
11
7.0
26
6.0
7
Agentic AI - Email Marketing
6.7
25
Feature Not Available
6.9
25
Feature Not Available
6.9
25
Feature Not Available
7.2
24
Not enough data
7.1
24
Not enough data
Integration
8.5
88
8.5
57
|
Verified
7.7
74
8.1
42
|
Verified
7.5
69
8.0
37
7.7
49
7.7
27
|
Verified
7.0
45
8.2
28
|
Verified
7.5
45
8.0
28
|
Verified
Email Marketing
8.9
571
|
Verified
Not enough data
9.1
551
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
8.6
515
|
Verified
Not enough data
Online Marketing
8.0
451
|
Verified
Not enough data
8.3
493
|
Verified
Not enough data
8.3
480
|
Verified
Not enough data
8.3
498
|
Verified
Not enough data
7.8
403
Not enough data
Lead Management
8.0
380
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
506
|
Verified
Not enough data
7.8
349
|
Verified
Not enough data
8.0
362
|
Verified
Not enough data
8.0
385
|
Verified
Not enough data
7.8
351
|
Verified
Not enough data
7.8
373
|
Verified
Not enough data
Campaign Management
8.3
440
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
7.6
325
|
Verified
Not enough data
7.4
317
Not enough data
Social
7.0
302
Not enough data
7.4
321
|
Verified
Not enough data
7.1
314
|
Verified
Not enough data
7.2
304
|
Verified
Not enough data
7.1
293
|
Verified
Not enough data
Reporting & Analytics
8.4
513
|
Verified
Not enough data
8.1
412
|
Verified
Not enough data
7.8
382
|
Verified
Not enough data
7.7
362
|
Verified
Not enough data
7.4
329
Not enough data
Platform
8.0
359
|
Verified
Not enough data
8.2
317
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
7.6
280
|
Verified
Not enough data
7.6
306
|
Verified
Not enough data
8.8
354
|
Verified
Not enough data
7.8
284
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
366
|
Verified
Not enough data
7.9
353
|
Verified
Not enough data
7.6
313
|
Verified
Not enough data
Administration
8.5
151
8.7
44
7.8
138
8.6
41
7.8
144
8.8
43
8.8
145
8.6
42
Feature Not Available
8.4
34
7.7
128
8.8
42
Integrations
7.4
110
8.9
28
7.4
111
9.2
26
7.6
116
9.2
38
7.7
120
8.6
29
Platform
8.0
123
8.9
31
8.0
123
9.0
33
7.6
114
8.6
28
8.0
122
8.3
43
8.2
134
8.9
38
8.4
138
8.8
44
7.8
114
8.6
34
8.7
137
9.0
43
Diagnosis
7.8
251
Not enough data
7.9
259
Not enough data
8.3
284
Not enough data
8.2
258
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
308
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.7
304
Not enough data
8.5
284
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Not enough data
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
276
9.1
25
Feature Not Available
8.6
23
8.0
250
9.0
24
8.4
270
8.9
25
Edit
7.7
248
9.1
25
8.8
285
9.1
25
8.3
266
9.4
21
Logistics
8.4
290
9.3
26
7.8
250
8.3
22
8.0
258
9.3
22
8.2
254
9.3
23
Generative AI
7.3
196
9.0
5
7.1
190
Not enough data
Agentic AI - Email Template Builder
7.2
20
Not enough data
7.1
19
Not enough data
Text Messaging
8.8
60
Not enough data
Feature Not Available
Not enough data
8.4
60
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
7.4
53
Not enough data
8.5
60
Not enough data
8.2
56
Not enough data
SMS Platform
7.9
59
Not enough data
8.4
59
Not enough data
7.4
48
Not enough data
Feature Not Available
Not enough data
8.0
49
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
Data Sourcing
8.1
79
Not enough data
8.2
79
Not enough data
8.5
76
Not enough data
8.3
81
Not enough data
Intelligence
8.5
78
Not enough data
7.8
72
Not enough data
7.6
74
Not enough data
Platform Basics
8.7
121
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Functionality
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Not enough data
Support
8.0
193
Not enough data
8.3
183
Not enough data
8.8
203
Not enough data
Page Customization
8.7
86
Not enough data
8.4
83
Not enough data
8.2
78
Not enough data
8.3
62
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Not enough data
Integrations
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Not enough data
Generative AI
7.4
58
Not enough data
Agentic AI - Landing Page Builders
7.7
8
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.3
16
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Analysis
8.2
85
|
Verified
Not enough data
8.6
99
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Campaigns
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
7.9
82
Not enough data
7.7
77
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
Engagement
7.7
79
|
Verified
Not enough data
Platform
8.4
98
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital and Mailjet are categorized as Email Marketing, Email Template Builder, and Transactional Email
Unique Categories
Dotdigital is categorized as SMS Marketing, Marketing Automation, Customer Data Platform (CDP), Personalization, Mobile Marketing, Communication Platform as a Service (CPaaS), Email Deliverability, WhatsApp Marketing, Personalization Engines, Customer Journey Analytics, Push Notification, and Landing Page Builders
Mailjet has no unique categories
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailjet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.4%
Non-Profit Organization Management
8.0%
Marketing and Advertising
7.8%
Financial Services
3.7%
Leisure, Travel & Tourism
3.1%
Other
66.1%
Marketing and Advertising
20.0%
Computer Software
11.2%
Internet
10.0%
Information Technology and Services
9.4%
Health, Wellness and Fitness
2.9%
Other
46.5%
Alternatives
Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Mailjet has no more discussions with answers
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