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At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Small-Business (74.4% of reviews)
Entry-Level Pricing
Contact Us
Starting at $17.00
Dotdigital
Star Rating
(1,117)4.4 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansMailjet
Star Rating
(170)4.0 out of 5
Market Segments
Small-Business (74.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dotdigital excels in user satisfaction, boasting a significantly higher overall score compared to Mailjet. Users appreciate its personalization features, which allow for tailored email content based on specific user data, enhancing engagement.
- According to verified reviews, Dotdigital's implementation process is praised for its intuitive onboarding, making it accessible even for those who are not tech-savvy. Users have noted that many team members can easily adapt to the platform, which is a contrast to Mailjet, where some users find the learning curve steeper.
- Users say that Dotdigital's analytical tools are a standout feature, enabling effective tracking of opens and clicks. This capability is particularly beneficial for optimizing email campaigns, whereas Mailjet, while user-friendly, does not receive the same level of acclaim for its analytics.
- Reviewers mention that Dotdigital offers superior support quality, with a score that reflects its responsiveness and helpfulness. In contrast, Mailjet's support has been described as adequate but not as robust, which can be a concern for users needing immediate assistance.
- G2 reviewers highlight Dotdigital's advanced features for high-volume sending, which are crucial for businesses with extensive email marketing needs. Mailjet, while capable, does not match the same level of performance in this area, making Dotdigital a better choice for larger campaigns.
- Users appreciate Mailjet's cost-effectiveness and modern interface, which is particularly appealing for small businesses. However, Dotdigital's comprehensive feature set and higher satisfaction ratings suggest it may provide better long-term value for mid-market companies looking for more than just basic functionality.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Mailjet
BASIC
Starting at $17.00
All essential features.
From 30,000 to 500,000 emails/month
- All Free plan features
- No daily sending limit
- Online Customer Support
Free Trial
Dotdigital
Free Trial is available
Mailjet
Free Trial is available
Ratings
Meets Requirements
8.6
942
8.3
142
Ease of Use
8.7
953
8.4
141
Ease of Setup
8.1
499
7.9
79
Ease of Admin
8.4
373
8.0
67
Quality of Support
8.9
922
7.5
123
Has the product been a good partner in doing business?
8.7
372
7.7
63
Product Direction (% positive)
8.9
928
8.0
134
Features by Category
Email Marketing
8.6
119
8.8
99
|
Verified
8.3
122
8.4
100
|
Verified
9.1
117
8.5
92
|
Verified
8.7
123
8.5
100
|
Verified
9.1
119
8.6
96
|
Verified
8.5
117
8.5
97
|
Verified
8.2
102
8.2
79
|
Verified
9.0
46
8.6
45
|
Verified
8.2
43
8.2
39
Reporting & Analytics
8.2
99
|
Verified
8.4
69
|
Verified
8.6
115
8.5
93
|
Verified
Generative AI
7.0
27
7.4
11
6.9
25
6.0
7
Agentic AI - Email Marketing
6.7
25
Not enough data
6.9
25
Not enough data
6.9
25
Not enough data
7.2
24
Not enough data
7.1
24
Not enough data
Integration
8.4
82
8.5
57
|
Verified
7.8
72
8.1
42
|
Verified
7.5
68
8.0
37
7.7
47
7.7
27
|
Verified
7.0
44
8.2
28
|
Verified
7.4
43
8.0
28
|
Verified
Email Marketing
8.9
552
|
Verified
Not enough data
9.1
543
|
Verified
Not enough data
8.8
532
|
Verified
Not enough data
8.6
502
|
Verified
Not enough data
Online Marketing
8.0
447
|
Verified
Not enough data
8.3
483
|
Verified
Not enough data
8.3
475
|
Verified
Not enough data
8.3
493
|
Verified
Not enough data
7.8
401
Not enough data
Lead Management
8.1
377
|
Verified
Not enough data
8.1
408
|
Verified
Not enough data
8.7
488
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
8.0
384
|
Verified
Not enough data
7.8
350
|
Verified
Not enough data
7.8
369
|
Verified
Not enough data
Campaign Management
8.3
438
|
Verified
Not enough data
8.0
358
|
Verified
Not enough data
7.6
323
|
Verified
Not enough data
7.4
316
Not enough data
Social
7.0
301
Not enough data
7.4
320
|
Verified
Not enough data
7.1
313
|
Verified
Not enough data
7.2
303
|
Verified
Not enough data
7.1
292
|
Verified
Not enough data
Reporting & Analytics
8.5
503
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
7.8
381
|
Verified
Not enough data
7.7
361
|
Verified
Not enough data
7.4
328
Not enough data
Platform
8.0
356
|
Verified
Not enough data
8.2
314
|
Verified
Not enough data
8.7
367
|
Verified
Not enough data
7.6
278
|
Verified
Not enough data
7.6
303
|
Verified
Not enough data
8.8
352
|
Verified
Not enough data
7.9
282
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
364
|
Verified
Not enough data
7.9
350
|
Verified
Not enough data
7.6
310
|
Verified
Not enough data
Administration
8.5
148
8.7
44
7.8
137
8.6
41
7.8
143
8.8
43
8.8
141
8.6
42
Feature Not Available
8.4
34
7.7
127
8.8
42
Integrations
7.3
109
8.9
28
7.4
110
9.2
26
7.6
115
9.2
38
7.6
119
8.6
29
Platform
8.0
122
8.9
31
8.0
122
9.0
33
7.6
113
8.6
28
8.0
121
8.3
43
8.2
133
8.9
38
8.4
136
8.8
44
7.8
113
8.6
34
8.7
136
9.0
43
Diagnosis
7.8
251
Not enough data
7.9
259
Not enough data
8.3
283
Not enough data
8.2
257
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
305
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.7
302
Not enough data
8.5
282
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Not enough data
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
273
9.1
25
Feature Not Available
8.6
23
8.0
248
9.0
24
8.4
267
8.9
25
Edit
7.7
245
9.1
25
8.8
281
9.1
25
8.3
262
9.4
21
Logistics
8.4
285
9.3
26
7.8
248
8.3
22
8.0
256
9.3
22
8.2
253
9.3
23
Generative AI
7.3
194
9.0
5
7.1
188
Not enough data
Agentic AI - Email Template Builder
7.2
20
Not enough data
7.1
19
Not enough data
Text Messaging
8.7
59
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
7.3
52
Not enough data
8.5
60
Not enough data
8.2
55
Not enough data
SMS Platform
7.8
58
Not enough data
8.4
58
Not enough data
7.4
48
Not enough data
Feature Not Available
Not enough data
8.0
49
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
Data Sourcing
8.1
78
Not enough data
8.2
77
Not enough data
8.5
75
Not enough data
8.3
80
Not enough data
Intelligence
8.6
77
Not enough data
7.8
71
Not enough data
7.6
72
Not enough data
Platform Basics
8.7
120
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Functionality
8.0
191
Not enough data
7.9
169
Not enough data
7.9
174
Not enough data
Support
8.0
192
Not enough data
8.3
182
Not enough data
8.8
202
Not enough data
Page Customization
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Not enough data
Integrations
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Not enough data
Generative AI
7.4
58
Not enough data
Agentic AI - Landing Page Builders
7.7
8
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Analysis
8.2
85
|
Verified
Not enough data
8.6
99
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Campaigns
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
8.0
81
Not enough data
7.7
77
|
Verified
Not enough data
9.0
105
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
Engagement
7.8
78
|
Verified
Not enough data
Platform
8.4
98
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital and Mailjet are categorized as Email Marketing, Email Template Builder, and Transactional Email
Unique Categories
Dotdigital is categorized as SMS Marketing, Marketing Automation, Customer Data Platform (CDP), Personalization, Mobile Marketing, Communication Platform as a Service (CPaaS), Email Deliverability, WhatsApp Marketing, Personalization Engines, Customer Journey Analytics, Push Notification, and Landing Page Builders
Mailjet has no unique categories
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailjet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.7%
Marketing and Advertising
7.7%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.2%
Other
66.0%
Marketing and Advertising
20.0%
Computer Software
11.2%
Internet
10.0%
Information Technology and Services
10.0%
Online Media
2.9%
Other
45.9%
Alternatives
Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Mailjet has no more discussions with answers
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