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At a Glance
Market Segments
Mid-Market (45.6% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
Contact Us
Free 500 Contacts
Dotdigital
Star Rating
(1,119)4.4 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansGetResponse
Star Rating
(816)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dotdigital excels in email segmentation with a score of 8.8, allowing for highly targeted campaigns, while GetResponse scores slightly lower at 8.3. Reviewers mention that Dotdigital's advanced segmentation features help them achieve better engagement rates.
- Reviewers mention that GetResponse shines in automatic replies, scoring 8.9 compared to Dotdigital's 8.1. Users appreciate the ease of setting up automated responses, which they find crucial for maintaining customer engagement.
- Users on G2 highlight that Dotdigital offers superior bulk SMS capabilities with a score of 8.8, while GetResponse lags behind at 7.3. Reviewers say that Dotdigital's SMS features are robust and effective for reaching customers quickly.
- Reviewers mention that GetResponse provides a more user-friendly experience with a higher score in ease of setup (8.4) compared to Dotdigital (8.0). Users report that GetResponse's intuitive interface makes it easier for newcomers to get started.
- G2 users note that both platforms have a strong quality of support, each scoring 8.8. However, users say that Dotdigital's support team is particularly responsive and knowledgeable, which enhances their overall experience.
- Users report that GetResponse outperforms Dotdigital in reporting features, scoring 8.9 versus Dotdigital's 8.0. Reviewers mention that GetResponse's reporting tools provide deeper insights into campaign performance, which is essential for data-driven decision-making.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Free Trial
Dotdigital
Free Trial is available
GetResponse
Free Trial is available
Ratings
Meets Requirements
8.6
945
8.5
713
Ease of Use
8.7
956
8.5
721
Ease of Setup
8.1
501
8.4
398
Ease of Admin
8.4
375
8.6
318
Quality of Support
8.9
925
8.8
679
Has the product been a good partner in doing business?
8.6
374
8.6
316
Product Direction (% positive)
8.9
931
8.6
700
Features by Category
Email Marketing
8.6
119
8.6
423
8.3
122
8.3
428
9.1
117
8.7
368
8.7
123
8.6
425
9.1
119
8.9
424
8.5
117
8.5
414
8.2
102
8.8
365
9.0
46
8.0
126
8.2
43
7.8
129
Reporting & Analytics
8.2
99
|
Verified
8.1
288
|
Verified
8.6
115
8.3
398
Generative AI
7.0
27
7.3
80
6.9
25
7.2
79
Agentic AI - Email Marketing
6.7
25
6.7
16
6.9
25
6.8
16
6.9
25
7.1
16
7.2
24
7.0
16
7.1
24
7.1
16
Integration
8.4
81
8.3
234
7.7
71
8.3
215
7.5
67
8.1
192
7.6
46
8.2
124
7.0
44
8.1
120
7.4
43
8.3
122
Email Marketing
8.9
554
|
Verified
Not enough data
9.1
545
|
Verified
Not enough data
8.8
535
|
Verified
Not enough data
8.6
505
|
Verified
Not enough data
Online Marketing
8.0
449
|
Verified
Not enough data
8.3
486
|
Verified
Not enough data
8.3
478
|
Verified
Not enough data
8.3
496
|
Verified
Not enough data
7.8
403
Not enough data
Lead Management
8.1
380
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
491
|
Verified
Not enough data
7.8
350
|
Verified
Not enough data
8.0
361
|
Verified
Not enough data
8.0
386
|
Verified
Not enough data
7.8
352
|
Verified
Not enough data
7.8
371
|
Verified
Not enough data
Campaign Management
8.3
441
|
Verified
Not enough data
8.0
360
|
Verified
Not enough data
7.6
325
|
Verified
Not enough data
7.4
318
Not enough data
Social
7.0
303
Not enough data
7.4
322
|
Verified
Not enough data
7.1
315
|
Verified
Not enough data
7.2
305
|
Verified
Not enough data
7.1
294
|
Verified
Not enough data
Reporting & Analytics
8.5
506
|
Verified
Not enough data
8.1
413
|
Verified
Not enough data
7.8
383
|
Verified
Not enough data
7.7
363
|
Verified
Not enough data
7.4
330
Not enough data
Platform
8.0
358
|
Verified
Not enough data
8.2
316
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
7.6
279
|
Verified
Not enough data
7.6
305
|
Verified
Not enough data
8.8
354
|
Verified
Not enough data
7.8
284
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
365
|
Verified
Not enough data
7.9
351
|
Verified
Not enough data
7.6
312
|
Verified
Not enough data
Administration
8.5
149
Feature Not Available
7.8
138
Feature Not Available
7.8
144
Feature Not Available
8.8
142
8.3
45
Feature Not Available
7.6
39
7.7
128
Feature Not Available
Integrations
7.4
110
Feature Not Available
7.4
111
8.1
43
7.6
116
8.2
44
7.7
120
Feature Not Available
Platform
8.0
123
8.7
49
8.0
123
8.4
39
7.6
114
8.3
42
8.0
122
8.5
41
8.2
134
8.2
47
8.4
137
Feature Not Available
7.8
114
8.2
44
8.7
137
8.7
59
Diagnosis
7.8
251
Not enough data
7.9
259
Not enough data
8.3
284
Not enough data
8.2
258
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
307
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.7
304
Not enough data
8.5
284
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Not enough data
Visitor Behavior
Not enough data
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Templates
Not enough data
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Personalization
Not enough data
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Multichannel
Not enough data
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Administration
Not enough data
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Attendee Tools
Not enough data
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Post-Event Tools
Not enough data
8.2
12
Not enough data
8.9
12
Integrations
Not enough data
8.8
14
Not enough data
8.6
15
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
275
8.7
136
|
Verified
Feature Not Available
8.2
114
|
Verified
8.0
250
8.3
111
|
Verified
8.4
269
8.6
108
Edit
7.7
247
8.5
116
|
Verified
8.8
283
8.7
128
|
Verified
8.3
264
8.6
108
|
Verified
Logistics
8.4
287
8.6
130
|
Verified
7.8
250
8.0
116
|
Verified
8.0
258
8.5
117
|
Verified
8.2
254
Feature Not Available
Generative AI
7.3
196
8.0
40
7.1
190
7.9
39
Agentic AI - Email Template Builder
7.2
20
Not enough data
7.1
19
Not enough data
Text Messaging
8.7
59
7.2
10
Feature Not Available
7.4
11
8.4
59
7.1
11
8.0
57
8.5
11
8.4
57
7.4
11
7.3
52
7.7
11
8.5
60
7.9
11
8.2
55
7.4
11
SMS Platform
7.8
58
8.5
11
8.4
58
7.4
11
7.4
48
8.0
11
Feature Not Available
7.3
11
8.0
49
7.5
10
8.5
51
7.6
11
Agentic AI - SMS Marketing
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
Data Sourcing
8.1
79
Not enough data
8.2
78
Not enough data
8.5
76
Not enough data
8.3
81
Not enough data
Intelligence
8.5
78
Not enough data
7.8
72
Not enough data
7.6
72
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
120
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Functionality
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Not enough data
Support
8.0
193
Not enough data
8.3
183
Not enough data
8.8
203
Not enough data
Page Customization
8.7
86
8.9
104
|
Verified
8.4
82
8.8
105
|
Verified
8.2
78
8.3
92
|
Verified
8.3
61
8.4
96
|
Verified
Page Optimization
Feature Not Available
8.4
82
|
Verified
8.5
77
8.6
98
|
Verified
8.1
70
8.3
91
|
Verified
7.3
64
7.9
85
|
Verified
Integrations
7.7
65
8.3
79
|
Verified
8.3
72
8.7
98
|
Verified
8.0
69
8.6
92
|
Verified
Generative AI
7.4
58
7.4
39
Agentic AI - Landing Page Builders
7.7
8
8.0
5
Generative AI
Not enough data
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Communication
Not enough data
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Internal Use
Not enough data
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Analysis
8.2
86
|
Verified
Not enough data
8.6
100
Not enough data
8.0
83
|
Verified
Not enough data
7.9
86
|
Verified
Not enough data
Campaigns
8.3
85
Not enough data
7.7
80
|
Verified
Not enough data
8.0
82
Not enough data
7.7
78
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
8.8
99
|
Verified
Not enough data
Engagement
7.8
79
|
Verified
Not enough data
Platform
8.4
99
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
9.2
30
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.7
29
Growth
Not enough data
8.6
29
Not enough data
8.8
29
Not enough data
9.3
28
Not enough data
8.7
29
Not enough data
8.7
27
Content
Not enough data
9.1
29
Not enough data
8.9
30
Not enough data
8.9
27
Not enough data
8.7
29
Support
Not enough data
9.7
28
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital and GetResponse are categorized as SMS Marketing, Email Marketing, Email Template Builder, Transactional Email, and Landing Page Builders
Unique Categories
GetResponse is categorized as E-Commerce Personalization, Webinar, Website Builder, Live Chat, and Course Authoring
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.7%
Marketing and Advertising
7.7%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.2%
Other
66.1%
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Alternatives
Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
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