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MB

Marko B.

Administrator in Marketing and Advertising

dotMailer is continuously trying to add new services and features. They have a friendly staff who are well trained and always happy to help. I worked with dotMailer for several years now and was always been pleased with their service. Their easy editor...

LS

Lindsay S.

Administrator

I love the ability to make a single posting and have it his multiple social channels as well as to compare the traction each post makes on a social platform. I love the ability to issue and track press releases. Our page reads have increased dramatically...

SS

Shivani S.

User in Consumer Electronics

I like the way that I can prepare promotional mails on mailchimp using already integrated mail templates within the mailchimp. It provides excellent service in terms of mail distribution and data entry during the process of mail preparing. I can automate my...

JC

Julie C.

Administrator in Internet

I like that we have all of our emails under one umbrella now. Previously I had no insight to our triggered/event driven emails (a total of 50 high-impact emails). Now I have access to make changes on the fly and can see how many we are sending and how they...

G

User in Internet

The automation works decently, but it's not all the way there yet. It's difficult to tell if your program is functioning the way you want it to, and the triggers can be pretty limiting. The reporting is not great. Reports that should be easy to access are...

JM

Jonathan M.

Administrator in Information Technology and Services

User interface is old and unattractive, and I often don't know where to click next. I don't know it's capabilities well and was never thoroughly explained all of the capabilities, because of what seemed like account execs who lacked the knowledge...

CK

Christian K.

Administrator in Leisure, Travel & Tourism

Customer service does not know their own terms and conditions but seem to make stuff up on the fly. Even after I sent the T&Cs back to them they still answered with something else.

MM

Marisa M.

Administrator in Marketing and Advertising

Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...