Compare DoorDash for Merchants and Onfleet 
Featured Products
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (66.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $500.00 Per Month
DoorDash for Merchants
Star Rating
(65)4.3 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoorDash for MerchantsOnfleet
Star Rating
(140)4.6 out of 5
Market Segments
Small-Business (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $500.00 Per Month
Browse all 3 pricing plansDoorDash for Merchants vs Onfleet
When assessing the two solutions, reviewers found Onfleet easier to use and set up. Reviewers also felt that Onfleet was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Onfleet meets the needs of their business better than DoorDash for Merchants.
- When comparing quality of ongoing product support, reviewers felt that Onfleet is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Onfleet over DoorDash for Merchants.
Pricing
Entry-Level Pricing
DoorDash for Merchants
No pricing availableOnfleet
Launch
Starting at $500.00
Per Month
All the basics for new and small teams
- Includes 2,000 delivery or pickup tasks
- Unlimited users
- Route optimization
Free Trial
DoorDash for Merchants
Free Trial is available
Onfleet
Free Trial is available
Ratings
Meets Requirements
8.8
50
8.9
91
Ease of Use
9.1
50
9.3
93
Ease of Setup
9.0
23
9.4
57
Ease of Admin
9.2
22
9.2
53
Quality of Support
8.2
47
8.8
84
Has the product been a good partner in doing business?
8.3
21
9.2
53
Product Direction (% positive)
7.9
45
9.4
81
Features by Category
Routing
Not enough data
9.1
27
Not enough data
8.6
26
Not enough data
9.0
33
Scheduling
Not enough data
9.1
23
Not enough data
8.5
23
Not enough data
8.8
29
Not enough data
8.9
35
Optimization
Not enough data
8.6
27
Not enough data
8.8
34
Not enough data
8.7
27
Analytics
Not enough data
9.3
35
Not enough data
8.6
27
Not enough data
8.7
32
Vehicle Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
41
ELD Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Driver Management
Not enough data
9.1
40
Not enough data
8.7
38
Not enough data
9.3
45
Not enough data
8.0
33
Deliveries
Not enough data
8.7
44
Not enough data
9.3
42
Not enough data
8.6
37
Dashcam
Not enough data
7.1
18
Not enough data
7.9
20
Not enough data
7.6
20
Analytics
Not enough data
8.3
31
Not enough data
8.7
34
Not enough data
8.4
22
Agentic AI - Fleet Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Fleet Management
Not enough data
Not enough data
Vehicle Tracking
Not enough data
8.0
30
Not enough data
9.1
41
Not enough data
7.8
23
Not enough data
Feature Not Available
Not enough data
8.6
24
Driver Tracking
Not enough data
9.4
34
Not enough data
9.2
33
Not enough data
9.4
38
Not enough data
9.0
39
Analytics
Not enough data
8.9
25
Not enough data
9.1
31
Not enough data
8.3
26
Agentic AI - Fleet Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Dispatching
Not enough data
8.9
22
Not enough data
7.5
17
Not enough data
8.5
21
Customer portal
Not enough data
9.4
23
Not enough data
9.4
26
Not enough data
7.9
26
Not enough data
8.6
23
Not enough data
8.6
22
Driver tools
Not enough data
7.2
19
Not enough data
9.3
27
Not enough data
8.9
22
Not enough data
7.5
17
Reports
Not enough data
8.5
24
Not enough data
7.5
17
Not enough data
9.2
18
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DoorDash for Merchants and Onfleet are categorized as Grocery Delivery and Food Delivery
Reviews
Reviewers' Company Size
DoorDash for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Onfleet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
12.7%
Information Technology and Services
7.9%
Food & Beverages
7.9%
Non-Profit Organization Management
6.3%
Retail
4.8%
Other
60.3%
Food & Beverages
12.5%
Retail
11.8%
Logistics and Supply Chain
11.8%
Construction
8.8%
Alternative Medicine
7.4%
Other
47.8%
Alternatives
Discussions
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 Comment
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
What are you going to do to improve service
1 Comment
M
Couldn't agree more. Door dash sucks!
Read more
How to get started
1 Comment
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
How do I use Onfleet?
2 Comments
Official Response from Locate2u
Onfleet and Locate2u are two different software solutions that help businesses optimize their delivery operations. While they share some similarities, they...Read more
Who owns Onfleet?
1 Comment
Official Response from Locate2u
Onfleet was a privately-owned company, so its ownership is distributed among its founders, employees, and private investors. The company was founded by...Read more
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