G2 reviewers report that DonorSearch excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Windfall. Users appreciate its comprehensive approach to wealth screening, noting that it considers various factors beyond just real estate, which enhances the accuracy of their donor insights.
Users say that DonorSearch's customer support is a standout feature, with many highlighting the responsiveness and helpfulness of their representatives. One user mentioned that their conversations with support staff left them feeling more informed, which adds to the overall positive experience.
Reviewers mention that Windfall provides effective wealth screening tools that integrate seamlessly with CRM systems. Users value the detailed insights it offers about high-net-worth individuals, which helps them tailor their outreach efforts more effectively, although it has a lower overall satisfaction score.
According to verified reviews, DonorSearch has a larger volume of feedback, indicating a more established presence in the market. With 219 reviews compared to Windfall's 49, potential buyers can feel more confident in the reliability of DonorSearch's performance metrics.
Users appreciate Windfall's actionable insights, which help organizations make strategic decisions regarding their donor base. However, while Windfall has a slightly higher star rating, the overall user experience and satisfaction metrics favor DonorSearch, suggesting that users may find more value in the latter.
G2 reviewers highlight that both platforms offer strong support and resources, but Windfall's integration with specific CRMs like Neon is particularly praised. This feature is beneficial for users looking for tailored solutions, although DonorSearch's broader capabilities may appeal to a wider audience.
Pricing
Entry-Level Pricing
DonorSearch
No pricing available
Windfall
No pricing available
Free Trial
DonorSearch
Free Trial is available
Windfall
No trial information available
Ratings
Meets Requirements
9.1
200
9.5
29
Ease of Use
8.8
204
8.9
37
Ease of Setup
9.0
130
9.3
32
Ease of Admin
9.2
76
9.7
15
Quality of Support
9.7
197
9.9
29
Has the product been a good partner in doing business?
Yes, we integrate with over 55 CRMs and 20 with direct access to our API. Some of those integrations include Salesforce, Bloomerang, and DonorPerfect. For a...Read more
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