G2 reviewers report that DonorSearch excels in overall user satisfaction, boasting a significantly higher G2 Score compared to EverTrue. Users appreciate its comprehensive features, noting that it goes beyond just real estate to assess a donor's wealth, which enhances their fundraising strategies.
According to verified reviews, DonorSearch has a robust support system, with users highlighting the responsiveness and helpfulness of customer service. One user mentioned that their representative provided valuable insights, making them feel more informed after each interaction.
Users say that EverTrue offers an intuitive and user-friendly interface, making it easy to navigate. Reviewers appreciate features like the trips and lists functions, which simplify event planning and collaboration among team members, showcasing its practical utility in day-to-day operations.
Reviewers mention that while DonorSearch has a higher ease of use rating, EverTrue shines in its ease of navigation. Users find EverTrue's platform to be straightforward, which can be particularly beneficial for teams looking to quickly adapt to new software without extensive training.
G2 reviewers highlight that DonorSearch has a wealth of recent positive feedback, with a significantly higher number of reviews compared to EverTrue. This suggests a more consistent user experience and satisfaction, reinforcing its reputation as a reliable tool for donor prospect research.
According to user feedback, both platforms have strong customer support, but DonorSearch's support is often described as exceptional, with users noting the quality of assistance they receive. In contrast, while EverTrue's support is praised, it has fewer recent reviews, which may indicate less current user engagement.
Pricing
Entry-Level Pricing
DonorSearch
No pricing available
EverTrue
No pricing available
Free Trial
DonorSearch
Free Trial is available
EverTrue
No trial information available
Ratings
Meets Requirements
9.2
200
8.6
16
Ease of Use
8.8
204
9.4
15
Ease of Setup
9.0
130
Not enough data
Ease of Admin
9.2
76
Not enough data
Quality of Support
9.7
197
9.4
12
Has the product been a good partner in doing business?
Yes, we integrate with over 55 CRMs and 20 with direct access to our API. Some of those integrations include Salesforce, Bloomerang, and DonorPerfect. For a...Read more
How are you able to sift through all of the FB data to find it the most helpful for you?
1 Comment
Official Response from EverTrue
Hi Lindsay — thanks for asking. I have a few examples I can share and we'd be happy to chat through any in detail.
On the discovery side, knowing which...Read more
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