G2 reviewers report that DonorPerfect excels in overall user satisfaction, with a significantly higher G2 Score compared to Sumac. Users appreciate its ease of use and the ability to quickly find and report on information, making it a preferred choice for many organizations.
Users say that DonorPerfect's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. In contrast, while Sumac is user-friendly, some users have mentioned that it can be less straightforward for those unfamiliar with CRM systems.
Reviewers mention that DonorPerfect offers robust customer support, often described as great and responsive. This level of support is a key factor for users who value assistance during their day-to-day operations, whereas Sumac's support, while personal, has been noted as limited in some areas.
According to verified reviews, DonorPerfect provides extensive customization options, allowing users to tailor fields for better filtering and reporting. This flexibility is a standout feature that many users find beneficial, while Sumac, although it offers a centralized information hub, may not provide the same level of customization.
Users highlight that DonorPerfect's reporting capabilities are highly regarded, with the ability to generate detailed reports easily. In comparison, Sumac users appreciate its reporting features but have noted that they can be less comprehensive than those offered by DonorPerfect.
Reviewers indicate that DonorPerfect is particularly well-suited for small businesses, with a large percentage of its user base falling into this category. Sumac also caters to small businesses but has a smaller overall user base, which may affect the breadth of community support and shared resources available.
Pricing
Entry-Level Pricing
DonorPerfect
CORE
Starting at $99.00
Equip your nonprofit with the basics of donor management, outreach, and stewardship, including automated processes that cut your to-do list in half.
Customizable Fundraising & Donor Management System
Does DonorPerfect provide an integration with Intacct?
2 Comments
SS
Hi Elaine,
DonorPerfect does not integrate with Intacct, though it does integrate with other account software. To see a full list of what software...Read more
What's the best way to learn more about DonorPerfect?
2 Comments
Official Response from DonorPerfect
Whether you're at the beginning of your search for donor management software, or getting ready to make a decision soon, we have a team of regional account...Read more
How do I determine what bundle is right for me?
1 Comment
Official Response from DonorPerfect
We realize that our clients have different needs based on their size, so we created cost-saving bundles based on number of donor records. Each bundle...Read more
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