Compare DonorPerfect, Kindful, and Neon CRM

Pricing

 
Express
$159
per month
Starter
$100
per month (billed annually)
1,000 people
$110
per month
 
Essentials
$289
a month
Launch
$200
per month (billed annually)
25,000 people
$410
per month
 
Premier
$479
per month
Growing
$300
per month (billed annually)
5,000 people
$210
per month
 
Pro
Call for pricing
15,000 people
$310
per month
 
Free Trial
Free Trial
Free Trial
DonorPerfect
Express
$159per month
Essentials
$289a month
Premier
$479per month
Free Trial
Kindful
Starter
$100per month (billed annually)
Launch
$200per month (billed annually)
Growing
$300per month (billed annually)
Pro
Call for pricing
Free Trial
Neon CRM
1,000 people
$110per month
25,000 people
$410per month
5,000 people
$210per month
15,000 people
$310per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.6
7.7
8.7
Ease of Use
Ease of Use
8.1
7.9
8.0
Ease of Setup
Ease of Setup
8.2
7.6
8.0
Ease of Admin
Ease of Admin
8.6
8.0
8.4
Quality of Support
Quality of Support
9.0
8.6
9.0
Ease of Doing Business With
Ease of Doing Business With
9.0
8.1
9.4
Product Direction (% positive)
Product Direction (% positive)
8.4
8.2
8.9
Meets Requirements
DonorPerfect
8.6
Kindful
7.7
Neon CRM
8.7
Ease of Use
DonorPerfect
8.1
Kindful
7.9
Neon CRM
8.0
Ease of Setup
DonorPerfect
8.2
Kindful
7.6
Neon CRM
8.0
Ease of Admin
DonorPerfect
8.6
Kindful
8.0
Neon CRM
8.4
Quality of Support
DonorPerfect
9.0
Kindful
8.6
Neon CRM
9.0
Ease of Doing Business With
DonorPerfect
9.0
Kindful
8.1
Neon CRM
9.4
Product Direction (% positive)
DonorPerfect
8.4
Kindful
8.2
Neon CRM
8.9

Features

Administration
Reporting
DonorPerfect
8.1
Kindful
Not enough data available
Neon CRM
Not enough data available
Interaction Tracking
DonorPerfect
8.0
Kindful
Not enough data available
Neon CRM
Not enough data available
Automation
DonorPerfect
7.5
Kindful
Not enough data available
Neon CRM
Not enough data available
Donor Profiles
DonorPerfect
8.9
Kindful
Not enough data available
Neon CRM
Not enough data available
Fundraising
Campaign Management
DonorPerfect
8.7
Kindful
Not enough data available
Neon CRM
Not enough data available
Online Donation Portal
DonorPerfect
8.7
Kindful
Not enough data available
Neon CRM
Not enough data available
Event Planning
DonorPerfect
7.4
Kindful
Not enough data available
Neon CRM
Not enough data available
Recurring Donations
DonorPerfect
8.8
Kindful
Not enough data available
Neon CRM
Not enough data available
Peer-to-peer Fundraising
DonorPerfect
8.3
Kindful
Not enough data available
Neon CRM
Not enough data available
Mobile Capabilities
DonorPerfect
8.9
Kindful
Not enough data available
Neon CRM
Not enough data available
Marketing
Email Marketing
DonorPerfect
8.1
Kindful
Not enough data available
Neon CRM
Not enough data available
Direct Mail Tools
DonorPerfect
8.5
Kindful
Not enough data available
Neon CRM
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
70.2%
89.1%
80.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.3%
8.9%
13.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.6%
2.0%
6.5%
DonorPerfect
Small-Business
70.2%
Mid-Market
28.3%
Enterprise
1.6%
Kindful
Small-Business
89.1%
Mid-Market
8.9%
Enterprise
2.0%
Neon CRM
Small-Business
80.4%
Mid-Market
13.0%
Enterprise
6.5%

Reviewers' Industry

 
Non-Profit Organization Management
53.9%
Non-Profit Organization Management
53.5%
Non-Profit Organization Management
41.3%
 
Fund-Raising
4.7%
Civic & Social Organization
5.0%
Higher Education
8.7%
 
Individual & Family Services
4.2%
Religious Institutions
4.0%
Information Technology and Services
4.3%
 
Higher Education
3.1%
Health, Wellness and Fitness
3.0%
Hospital & Health Care
4.3%
 
Education Management
2.6%
Events Services
3.0%
Fund-Raising
4.3%
 
Other
31.4%
Other
31.7%
Other
37.0%
DonorPerfect
Non-Profit Organization Management
53.9%
Fund-Raising
4.7%
Individual & Family Services
4.2%
Higher Education
3.1%
Education Management
2.6%
Other
31.4%
Kindful
Non-Profit Organization Management
53.5%
Civic & Social Organization
5.0%
Religious Institutions
4.0%
Health, Wellness and Fitness
3.0%
Events Services
3.0%
Other
31.7%
Neon CRM
Non-Profit Organization Management
41.3%
Higher Education
8.7%
Information Technology and Services
4.3%
Hospital & Health Care
4.3%
Fund-Raising
4.3%
Other
37.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Lauren S.
Administrator in Mental Health Care

I like how user friendly it is. It's fairly intuitive to a new user, so is easy to introduce new employees to. Training is minimal because it is so clear where to do all the things you need to do. The tech support is also very prompt which helps with...

Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Most Helpful Critical Review
Justina J.
User in Non-Profit Organization Management

The format is not appealing or user friendly. I do not like the interface with Constant Contact, so I use MailChimp.

Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

 
DonorPerfect
Most Helpful Favorable Review
Lauren S.
Administrator in Mental Health Care

I like how user friendly it is. It's fairly intuitive to a new user, so is easy to introduce new employees to. Training is minimal because it is so clear where to do all the things you need to do. The tech support is also very prompt which helps with...

Most Helpful Critical Review
Justina J.
User in Non-Profit Organization Management

The format is not appealing or user friendly. I do not like the interface with Constant Contact, so I use MailChimp.

Kindful
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Neon CRM
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

Screenshots

 
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Videos

 

As much as we'd like to tell you how great DonorPerfect is for donor management and fundraising, we know it means much more to hear from nonprofit professionals like you. Check out this brief video of some of our clients sharing their reasons for choosing DonorPerfect.

Kindful overview demo video

No videos provided
DonorPerfect

As much as we'd like to tell you how great DonorPerfect is for donor management and fundraising, we know it means much more to hear from nonprofit professionals like you. Check out this brief video of some of our clients sharing their reasons for choosing DonorPerfect.

Kindful

Kindful overview demo video

Neon CRM
No videos provided
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